Reviews of local pros in Parma, Ohio

I had a great experience with this heating and cooling company. They’re a small business, and you can really tell they care about their customers. From the start, they handled my situation with a lot of urgency and professionalism, which I really appreciated.

What stood out most was how honest and straightforward they were. They gave me realistic options, explained everything clearly, and never once tried to upsell me on something I didn’t need. There was zero pressure—just good advice and solid work.

If you’re looking for a trustworthy HVAC company that does quality work and treats you like a person instead of a sales opportunity, I highly recommend them.

Furnace died at 11pm on one of the coldest nights of the year. Called and spoke with Jerry the next day. Jerry came to our house within an hour and gave us options for a new furnace. He was honest and knowledgeable. No games. Didn't try to take advantage of our bad situation. Loaned us space heaters until the new furnace was installed. Ian and Nick installed the new furnace. Ian did and excellent job of explaining what they were going to do, proper care and proper operation. Work done as expected with no surprises. All three guys were hard working and knowledgeable. No BS.

I highly recommend K&K. I decided to go with them after reading the reviews and I am glad I did. The communication was excellent and Cory arrived right on time. He asked me what was going on, listened to my descriptions and went to work. Cory addressed the problem and explained what he was doing. I asked if I could take pictures and he encouraged it. Cory recommended a maintenance program for the furnace and AC but did not pressure me at all, which I greatly appreciated. Five stars all the way.

We received several quotes to replace our 30 year old furnace, a/c and hot water heater. K&K was a no-brainer with the lowest price and finance options, Warranty, and high quality equipment. Kyle provided the quote and was very knowledgeable about different types of products available for our home. Josh, Kurt and Nick installed the equipment and due to their high skill level and experience had zero issues and had all of our new equipment working quickly and left the work area spotless. Highly recommend K&K Heating and Cooling.

This is my second time using K and K Heating and Cooling. They must say on both occasions it was easy making the appointments, The staff is absolutely professional. The price very reasonable. Our Technician Gilbert, was awesome. My husband and I cant say enough, not only did he call well in advance to give us a heads up that he was enroute, roads and weather was bad, but Gilbert arrived to our home so very kind and courteous. Gilbert's expertise of his profession speaks volumes. From the reports, photos and explanation from our questions there's no doubt that my husband I will continue tto use K and K Heating and Cooling. A 1 Service. Thank you Gilbert

I run a local bar, keeping our customers comfortable is a top priority. We’ve used K&K for years—they’ve previously installed few mini-split wall units that work flawlessly, and they just finished a full interior unit install with all-new ductwork. The system works perfectly and the team is professional. K&K is officially our go-to for all things heating and cooling. Highly recommended!

The repair men were wonderful. The were so quiet, moved things that i couldnt, were so respectable. I coudnt have asked for better installers. My new heater is so quiet. Thats why i keep coming back and telling others about your company. Thanks so much

I had a great experience with K and K Heating & Cooling. From the first call to the completed repair, everything was handled professionally and efficiently. My technician, Gilbert, arrived on time, clearly explained the issue, and fixed the furnace quickly. He was knowledgeable, courteous, and left the work area clean. It’s such a relief to have reliable heat again, and I truly appreciate the excellent customer service! I would definitely recommend K&K to anyone needing furnace repair.

We were referred to K and K Heating and Air Conditioning by a neighbor based on their satisfaction with the sales presentation, price, installation and follow up. We replaced the entire HVAC system and the hot water heater. Kyle, the sales associate was pleasant to work with and we felt the price was reasonable. Ian and Nick did the installation. We were always kept apprised of the installation process and readily provided information as needed. I would recommend K and K.

This company 100% earns every 5 star review. Just had them install a new trane ac system and it went great. From the person who came out to give me the quote, to the owner, to the guys who came and did the install. Josh installer and kyle for the quote! Top notch service and they actually care about the customers needs and issues. After spending thousands on a botched install from another person/company, k&k has fixed me up and i can put these issues behind. Thanks again k&k!!forever customer!

Ian and Brian did a wonderful job today! Heating and a/c units successfully installed, quicker than I expected. They kept me posted on their progress, answered all of my questions and trained me on the new thermostat, changing the filter and miscellaneous maintenance. The system they replaced was 34 years old! I am a happy customer.

Ian & Nick for K&K did a stellar job in installing a new AC condenser unit for me. Nick handled the outside work clearing off snow and deftly setting up the condenser. Meanwhile, Ian tackled the complex installation of the coils under my existing furnace. They worked well together and was able get the unit up and running quicker than expected. Ian provided counsel on best practices with new AC system.

We couldn’t be happier with our experience with K&K! Our furnace stopped working overnight and with how cold it was, we needed a quick repair. Gilbert arrived promptly, immediately put us at ease, and quickly diagnosed and fixed the issue at a very fair price. He was professional, friendly, and communicative from start to finish, taking the time to explain everything along the way. Exceptional service all around—we highly recommend Gilbert and K&K!

Incredible experience from start to finish. The technicians Gilbert and Cory were the friendliest and most knowledgeable of any company I've used and remained honest with me about what was needed. They cut out the BS and even gave me a free follow-up service call within 30 days as they promised they would on the first visit. Once it was determined I needed a new furnace, the sales rep Kyle explained everything in great detail and helped meet my needs both logistically and financially. On the day of the install, Ian and the other crew member (can't remember the name) were very professional and got things done quickly and efficiently while keeping me informed on what they were doing. Compared to other HVAC companies in the area which left me unsatisfied (even much larger ones), K&K really stood out. Would definitely use them again.

These guys are absolutely amazing and I would work with them again and again. I recently purchased a house and was shocked to find out that the furnaces were over 50 years old. I was quoted 20k from another HVAC company in the area but I felt as though I was being overquoted and sold unnecessary things as a first time homebuyer. As I was scrambling to find other HVAC companies, I found KandK. Jerry came out for the free estimate and walked me through everything that needed to be repaired. He answered all my questions and worked with me to find a reasonable solution, saving money where we could. I was able to schedule with them right away. Jerry was so sincere and honest. Josh and Nick did an amazing job repairing all the outdated equipment in less than a day! I was amazed at how nice the new furnaces looked in so little time. I am so glad this is behind me, just in time for the cold season. If you are considering another company in the area, just don’t waste your time. These guys are your guys!

I don't think I've ever posted a review, but K & K is phenomenal and they went above and beyond for my family, and I wanted to share the extremely positive experience that I had working with them.
To tell the story: It's 7PM, finishing dinner after getting our 10-month old to bed in his crib when my wife notices that it is much colder in the house...furnace is blowing cold air. By 7:30, it's clear I have no idea what I'm doing - my wife calls K&K, by 9, Cory from K&K arrives and diagnoses the issue - we're going to need a new furnace, by 9:45 Kyle brought over 2 space heaters to make sure our child would not be cold, had quoted me on a new furnace, checked on inventory, locked in financing for me, and was already trying to figure out how, despite a full installation schedule the next day, he could call a customer scheduled for an installation and explain our situation to prioritize us over them (which I've never had happen before with any business I've worked with). Needless to say, horrible situation immediately made less horrible by the wonderful service we received before even paying a penny and the effort being made on our behalf. No promises were made but Kyle was hopeful, and he left saying he'd call at 8:15 the next morning.
It is now the next day - expectations were completely exceeded. Called when they said they would - we got slotted in! They arrived a half hour earlier than expected (most welcome!)- brought 2 vans- Josh, Bryan, Will, Nick, Kota immediately went to work. They worked fast; they were professional; they were careful as they moved heavy things in and out of our home. And as I'm typing this I'm hearing the new furnace going and feeling the air in my house get warmer and grateful for placing our trust and hard earned dollars towards a business that was empathetic, urgent, and their execution matches this DNA.
The price was completely fair (firmly in the ranges researched and expected), the service commitment that accompanies it was generous, but it was the personal touch of everyone we interacted with from K&K over the past 18 hours that resonated the most for my family. We'll not look elsewhere for HVAC equipment or services....ever, nor should you.
Again, I never write reviews, but I am compelled to because of appreciation and gratitude felt in this moment for yes, the heat, but really the compassion in the service rendered in our crisis that got us here. Thank you!

I got a new HVAC System installed and I definitely recommend K and K Heating and Cooling! From quote to installation the entire team was professional and took time to answer any questions that I had. The crew was on time, wore shoe covers inside and cleaned up all materials upon completion. They walked me through using the system as well as maintenance recommendations. The pricing of my unit was fair and I took advantage of their financing as well. I’m a happy customer and highly recommend if you are in the market for a new system.

Tristan is an industry expert. He understands the ins and outs of even intricate HVAC units. I trust him with my home and highly recommend him to others.

We've had Tristan out twice now—once for our furnace and most recently for our A/C—and both experiences were top-notch. He showed up on time, quickly diagnosed the issues, and took the time to explain everything clearly. What really stood out was how thoroughly he approached each job—he didn’t just fix the surface problem, he made sure he understood the full picture. It's clear he knows his craft inside and out. Beyond that, he's just a genuinely good guy—honest, professional, and family-oriented. If you're looking for someone you can trust with your HVAC system, I highly recommend him.

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Techs are professional, on time and knowledgeable. They completed inspection and repairs as needed. They were able to schedule service quickly to meet our tight timeline. Thanks!

We had Mary out to our house because our air conditioning unit was not working properly and she came out first thing the next morning and quickly diagnosed the issue and had it fixed within minutes. The entire team at Friebel HVAC is amazing and we will definitely use them in the future!