Reviews of local pros in Reading, Ohio

4.7 based on 57 reviews Back to the listing
    5

    Rusty was great! After scoping the pipe, he was honest that it looked good and shouldn't need any lining or other work in the near future. Another company had suggested expensive and unnecessary work.

    5

    After a horrible experience with another (national) company, CME helped us:
    1) Figure out why the repair from the other company wasn’t working.
    2) Have the information we needed to advocate for the job being redone correctly and to push back on what we felt we’d been overcharged by the other company (we ended up being refunded $8,000).
    3) Complete the repair of our sewer line in a timely, professional manner.

    Throughout the entire process they were great communicators and really cared about helping us with an awful plumbing situation. Jake was especially helpful when we were trying to figure out what was wrong and how to fix it. A positive experience with the CME team is why we’re finally beginning to feel any kind of ease around our home’s plumbing, which is so appreciated. It also feels great to know we now have people we can call in the future who are knowledgeable, kind, and trustworthy.

    5

    Vic and his team here in Cincinnati did a great job lining our sewer line. It was a tough 2 day job, but they did worked hard and kept us informed every step of the way. We hit a few challenges, as can be expected with old pipes, but they fought through and have us taken care of. I'm glad I won't have to worry about sewer line backups any longer, and know who to refer any friends or neighbors who have similar issues that we had!

    5

    Sewer lining is a serious undertaking and should only be conducted by a company with extensive experience.
    CME Pipe Lining is that company.

    Living in older section of Mason, our tree lawn has several larger trees and their roots invaded our older clay tile sewer. I contacted several area plumbers for recommendations and each definitively said CME.
    From our initial assessment and planning meeting with Jason, we were confident our choice was correct.
    The day of the sewer lining, Vic, Ed, and James presented and began the process. We were updated throughout the work and invited to watch each step of the way.
    We’ve had multiple contractors in our home, yet none have matched the courtesy, efficiency, and technical professionalism these three gentlemen conveyed.
    I highly recommend CME for your sewer lining work.

    5

    CME Kansas City branch did a great job relining my rusted out cast iron sewer. James Partee was very honest in the process and gave us a competitive price and prompt service. Aaron Owens did a great job on site. I would highly recommend them vs the other companies in town with inflated prices.

    5

    CME once again came through for us with prompt, courteous and total professionalism!
    The crew of Allen, Brandon, Tony and Danny were the best. The support from Abby in the office was also top notch.
    I cannot say enough great things about this Company!

    5

    Jake Swafford was excellent. He arrived exactly when we were told. He took care of a bad situation and explained what we could consider for solving the problem in detail for the future. Very personable and pleasant. We would highly recommend him.
    Also when I first called CME. I was treated with concern and an immediate scheduling of when Jake could come to our home.
    Very pleased with this company.
    Don’t hesitate to call with your plumbing / sewer line issues.

    5

    We’ve been in a sewer nightmare for almost a month. What started as a small sewer backup in our basement revealed 99 year old clay pipes that were severely offset, disconnected, and cracked. Because of their age and damage it caused an 8 ft clog underneath our house and front yard. It took two different plumbers to unclog and jet the clay pipes to discover this issue. Then the overwhelming quotes and proposals starting coming in. The second plumber wanted to call duke out that day for an “emergency” dig to have them mark the gas lines so they could dig up our entire front yard, and basement for $25k. He was really pushy that we do this immediately. We pressed pause and called in a third plumber. Still $25k but they mentioned that in the dig our entire front porch would be destroyed and those costs would be on us. Pause. Forth plumber came out, said similar things but said he would recommend relining and that they could do it but he directed us to Jason at CME and said they were the experts in lining. Jason called us the very next day and came to inspect our home. Not only was using CME the most cost effective option, they were very knowledgeable in their inspection and told us they could reline without issue at under $20k, saving our front yard, basement and porch from total destruction. While this was still an extremely costly procedure their team was nothing short of professional, timely, informative and kind, before, during and after the process. Please, please, please do your homework and get multiple quotes and opinions or just go straight to CME and trust that they’re going to do the job well.

    5

    CME installed a sewer pipe liner at my residence. They are extremely responsive, knowledgeable and professional. One of the best service providers that I’ve hired across any home repair field. They arrive on time, work hard, and explain the process along the way. They are considerate about keeping the work area clean. They focus on getting the job done correctly no matter how difficult. Appreciate Jason, Vic, Charlie, James and the rest of the crew who worked on this job. All pros!

    5

    James came out and was able to find the issue to most of my plumbing problems. He was very informative, kind, understanding, and even gave me advice on what to tell the city! Thanks James! Highly recommend CME!

    5

    I was very pleased with the service provided by Rusty at CME. He efficiently diagnosed the problem with my sewer main, identifying a significant rootball as the cause. He clearly explained the situation and offered practical options regarding the necessary repairs. I found his expertise and communication to be highly valuable.

    5

    James and Allen did a very great Job rescuing my key from a sewer. Both were very professional and got the Job done quickly. If you’re ever in a similar situation I would definitely recommend contacting this company. They will come quickly and retrieve whatever belongings that might’ve been lost.

    5

    We could not recommend CME enough! We chose CME because of how great the reviews are, and they did not disappoint. They just came out this morning and jetted as well as camera inspected our sewer line. After a year of issues with our old clay pipes we were completely prepared to hear we had a collapsed pipe, only to find out it was just roots and our pipes were in great condition! They provided a competitive estimate for lining in the future as well. They were super kind, knowledgeable, and fast to fix our problem. We will be using them again in the future!

    5

    I had a sewage backup into my finished basement at night and Rusty came over the next morning and was extremely helpful and informative. He explained every step of the process and what steps were needed next. He truly went above and beyond and helped even get rid of the destroyed carpet, so thankful for him and his kindness during a terrible time. He explained how to prevent the backup from happening again and the reasoning behind each part of the quote for recommended services.

    5

    CME did an amazing job relining our original sewer line! Jake Swafford, sewer specialist, did an excellent job assessing the problems in the sewer line, gave us an honest appraisal of the issues and recommended the necessary remediation. The team of Nick, Don and Dakota worked in our home for two days and successfully completed the project. They kept us updated on the steps of their work, were easy to have in the home and cleaned up very well. Jackie, the office contact, was responsive to all our questions and made scheduling easy and without delay. You can’t go wrong with this company!

    5

    Rusty came out to scope our drain/sewer lines to determine where and why we were having problems. He did a terrific job mapping out our system (much different than we thought) and determined what was causing the back ups. He didn’t charge us anything to for the work, video file or the new brass clean out cap needed to replace the PVC one we had. Knowledgeable, professional, on time and courteous. What more can you ask of a service provider? We are having the company come back to fix our issue because of the fine experience we had with Rusty.

    5

    CME Sewer Repair is passionate about installing sewer linings and providing good service to customers. When Jake came out to my home, he impressed me with his vast knowledge of plumbing and sewers. He explained the process of trenchless sewer repair in depth, and after putting a camera through the line, honestly discussed the various repair options available to me along with the benefits and drawbacks of each one. He was happy to answer all of my questions and showed me samples of the materials they would use. After researching various companies and types of sewer repairs and getting several quotes, it became clear that CME's bid offered the best repair solution and was the most cost effective for me.

    I received quick responses and good communication from CME office staff. Once the work had begun, the installers kept me informed of their progress and they were great about answering my questions.

    The crew was on time and was very respectful toward me and my home. They put down drop cloths through the hallway, carefully carried machinery to the basement, and worked efficiently. They left my house neat and clean. At the end of the installation, the crew leader told me with a smile, “It never gets old - I love doing this. Enjoy your new sewer!” I appreciate CME’s dedication. What a relief it is that I no longer have to worry about roots clogging my sewer line.

    5

    CME did a fantastic job lining my 50+ year old cast iron sewer pipe under my house. Jason was quick to respond to my inquiry and was very transparent and helpful in his recommendations. They provided multiple options for relining, and Kevin and his team did a great job getting all that done within a day's time. Couldn't recommend enough.

    5

    Everyone at CME has been super! All members of this firm were knowledgeable, professional and did an exemplary job through all phases of our sewer line repair and subsequent billing. Thank you!

    5

    We had very old sewer pipes that were cracked and roots were causing drainage issues. I called CME, and Alan, Branden, and Dan, and the rest of the team came and did excellent work at a cost much less than other companies. They were also courteous and very professional. I seldom encounter companies with that high level of professionalism.

    5

    Rusty is very personable, professional, passionate and people centric. He helped me figure out some plumbing issues with ease and precision. You don’t meet people like him everyday. He is a star employee. Will be doing business with your company. Thanks again!