Home Services reviews in Solon, Ohio

Awesome group of cleaners. Both Lauren & Joannellys are very professional, polite & pretty quick preforming their duties. Have been using their service the last couple of months & would highly recommend the Cleaning Athority of Solon. They are worth every penny.

Cleaning authority Solon has cleaned our house for about 12+ months now.We are so appreciative of their work!!! Cleaners do a wonderful job cleaning our house, and are so kind to our family while they are here. We have especially enjoyed getting to know Natalie and Adriana! - They are such hard workers go above and beyond their cleaning duties. Natalie is especially kind to my kids!!

I appreciate the cleaning authority app- it lets us know what cleaning rotation is up next for that day. It’s so useful and easy to use.
We are so appreciative of our cleaning team!

We have had the BEST experiences with the cleaning authority! They are professional and offer great service. We get a cleaning every 2 weeks and it's my favorite day of the week!! They do such a wonderful job. I'm so grateful I found a reliable company to help me clean!

Natalie and Keisyn were here this morning and did a great job cleaning our house. Like always, they were friendly and professional and we really appreciate their hard work and attention to detail!

The house looked amazing when we returned home from vacation. What a relief that is! Jennifer, Jeanna and Alanis do an awesome job every time. Our kids look forward to how cute their bedroom is staged every time.

Today, I met Alyssa and Joanne, a new to me cleaning team from The Cleaning Authority. For about a year and a half membere of the Cleaning Authority company have come to our home every other week, to clean the entire house. Every team that has come, has been thorough in their responsibilities for a complete clean. They are friendly and it is obvious that they want to do a great job! Today, Alyssa and JoAnn were prompt, introduced themselves and asked if there were any special requests. Coming to our home for the first time, they asked if I could show them around. I was happy to do so and then they were off to doing their best work. We have been very pleased with all our teams from the Cleaning Authority.

Natalie & Peyton did a wonderful job cleaning my home last Friday (10/17). My home always looks & feels so fresh & clean when Natalie and herr "team" are finished.

I was very impressed with the team from the Cleaning Authority! They were professional but very friendly and nice. I was home the day they did our "deep cleaning", so we did chat and get acquainted a bit. Bridget especially was very thorough and careful as she cleaned and dusted, and I appreciate that greatly!

Alanis and Charlotte are awesome! So professional, friendly and thorough. They do an amazing job. They make sure we are happy with the cleaning. We are very pleased with the service provided. Would highly recommended them!

They were a great team and took extra time to remove hard water stains. Very appreciative of the care they took to our home.

Polite, efficient, thorough and very professional! Enjoy having them in our home... Second year using them and always satisfied.

I recently hired The Cleaning Authority for a deep clean of my home, and I couldn't be more thrilled with the results! The booking process was seamless, and their customer service was incredibly responsive and accommodating.

On cleaning day, the team arrived right on time, equipped with eco-friendly products. Their professionalism and attention to detail were impressive; they tackled every nook and cranny, leaving my home sparkling clean.

What stood out most was their commitment to customer satisfaction. They checked in with me throughout the process to ensure I was happy with their work.

Overall, The Cleaning Authority exceeded my expectations, and I will definitely use their services again. If you're looking for a reliable and thorough cleaning company, look no further! Highly recommend!

I began using this company at the beginning of the year. The management has been great to work with as well as Team 8 (Nicole, Shay, and Jeana) who have done an excellent job in my home. Them cleaning our home every other week really helps take some of the stress out of life. In addition to the cleaning, we love the finishing touches that they do around the home.

Update May 2025: I ended my service after this review in early 2025 due to inconsistent quality in cleaning over time. I did recently request a one time deep clean since I received a coupon in my email and our schedule did not allow for us to clean ourselves for an upcoming event. I explained to the manager what my concern was from previous cleanings with not having basic things done like the beds all made, windows not cleaned, etc. I expressed that why we needed the cleaning at this time and my expectations. She assured me that it would be cleaned according to expectations and that she would send an inspector. In addition, i paid more for the deep clean due to a larger area being cleaned and time, but our house is usually maintained well. There was know way that our house needed some massive undertaking. Before I left home on cleaning day, I raised all the window treatments so that the cleaners could clean the windows. The cleaners stayed for five hours and the inspector came. By the time I came home, the house was dusted well and the kitchen and bath were acceptable; however, none of the windows were cleaned and the beds were either not made from the time we left or sloppily made. I liked the idea of the company using green products but I will be looking for a dedicated cleaner going forward who is more consistent with maintaining the same level of cleaning.

The Cleaning Authority does great work. It is awesome being able to see what time they are due to arrive in the app, and they are incredibly professional. It is hard to keep the house clean with a 6 year old, but Alanis and Jennifer do an amazing job. It is always a treat to come home to a clean home.

Love The Cleaning Authority. The team is professional and courteous. Lauren and Joannellys do a thorough job with our home. They are very efficient. I have been a customer for over four years. I appreciate the text message with the estimate arrival. Also, the email with the upcoming cleaning detail is super. I recommend them to anyone looking for a cleaning company.

We had a new pair of Cleaning Authority ladies, Tina & Lisa, today & they did a terrific job. I walked them around our house to familiarize them & they followed our wishes to the letter. My wife was in a hospital bed in the great room & they took time to make sure her needs were met as well. They also vacuumed our wooden floors before they wet mopped.

Yuni and Judy did another excellent job cleaning our house today. They know exactly what to do and quickly but efficiently clean. A supervisor came today to check on their cleaning & ask me if there are any areas that need special attention. She had good suggestions for our shower tile. Thanks ! 😊

The Cleaning Authority has been helping to keep our home clean for almost three years now, and we’ve never had an issue. They’ve been very flexible with scheduling and so accommodating any time I’ve needed something special. Every person cleaning has been so kind, and they’re all so sweet to my cat, who is almost too friendly for his own good. The team this week was Alyssa and Alexis, who did a fantastic job as always.

This was my first cleaning visit with The Cleaning Authority and an experience with a cleaning business in a very long time. I was very pleased with the crew of two young women and with the job they did in my home. Looking forward to seeing them in two week again!

Excellent very professional and courteous. My wife loved the job you guys do at our house biweekly.

My 11/21 clean was awful, but what’s worse is the owner’s (Grbacs) approach to customer service. I have a camera in my home and have blatant proof that his staff did not do what I was promised, and he refused to refund my money. I also have footage of his staff mocking me from my driveway security camera, and he refused to refund me. The cleaners left and came back the same day to “fix” my clean, and two of them, including the inspector, Maddie, were rude. He claims I told them the clean was fine the second time they were here for a whopping 20 minutes because I had four people in my home staring at me with smug faces and I wanted them gone because I was extremely uncomfortable. I thought the owner would fix it when I called to explain, but he didn’t.

I think they pride themselves on this rule of intimidating others into agreeing to get their money. They are very proud of their “customer satisfaction guarantee” But they do not honor it and do not honor what is promised in the clean.

***See attached photos of my “clean” sink, baseboards, and desk. Also a dirty toilet wand they left in my liner less trash can, and their supplies they left on my dining room table.