Home Services reviews in Strongsville, Ohio

Rock Bottom did an excellent job on my landscaping project. Eric listened to my wants, and he and the crew came through with amazing results, and on schedule. I highly recommend them.

We started a two year massive, expensive project with Mr. Ed Lechler and company. We built in indoor pool, pond, gardens, barn restoration and much, much, more. After the honeymoon is over we still love Ed. He is a man of his word and still looks at the property as if it was his own. This is rare. The real story is how he shared that vision with his men, all his men. They all look at the property as if it were their own. That is where the real story is. I genuine like and respect everyone from Ed's extensive crew. What a winning team!

Rock Bottom just finished a major refresh of the river stone — 26 tons— in our yard.What a great job. Very professional crew, did a number of little touches to make this the yard we wanted. Thanks to Matt and the guys!

Review of Rock Bottom Lawn and Landscaping: Beautiful work by great people

Summary:
Without reservation, I’d recommend Rock Bottom Lawn and Landscaping for grading, drainage, new lawns or any landscaping project large or small. They are an established local business you can trust.

The Project:
When my wife and I moved into our home a year ago, we knew that the front and back yards needed a major overhaul. There was debris, rocks, holes, overgrown bushes, extensive poison ivy and much more, but most of all, a major drainage problem in the backyard that prevented the use of the yard. Some areas in the yard never dried up and over the years the swale had leveled out. In addition, the view was bland; ivy, dead grass and constant mud made the yard look lifeless. The greatest need was regrading, followed by considerations for beautification. The project was to too involved for me to tackle on my own, so I sought estimates for the regrading and drainage, and I also welcomed the creativity a landscaping company may offer regarding the appearance.

Estimates.
I did some research on local landscaping companies. I checked reviews, checked public records to learn of civil or criminal complaints made about the companies, etc. Without personal knowledge of sole proprietor businesses run out of homes, I eliminated those options due to the prevalent fraud, poor business practices, and lack of dependability and timeliness that taints those small business landscapers that actually do a great job. In the end, I contacted four businesses for estimates. One of the businesses never returned my calls or emails, so I ended up with three estimates. Two of the estimates were close in price and one was about double.

Here’s when everything changed. Two of the three companies came in and wrote and estimates based on what I said I wanted, but didn’t interject any concerns or reservations about my project; they provided estimates. Of those two, one never returned calls or emails after providing the estimate, and the other was only responsive when I was a fresh marketing lead. Only one of the three businesses took the time to not only listen to my goals, but also to explain their concerns about issues that I had not considered that could affect the outcome of my project. This was not marketing to make more money; this was insight to ensure success. This company was Rock Bottom Lawn and Landscaping in Strongsville.

Rock Bottom is great.
Eric from Rock Bottom spent considerable time discussing my goals, and worked closely with my budget to determine the best approach. He provided many pricing options, such as regrading with or without installing perforated drain pipe, cleaning the yard, installing a new lawn, new trees, new shrubs, etc. and was very patient with me as I made choices and changes. He provided many suggestions and alternatives on how to attain a great look within my budget. In the end, I had grading, drainage, new trees and shrubs, a seeded lawn, sandstone outcroppings, new flowerbeds, mulch and a dry riverbed installed. Rock Bottom came when they said they would (a widespread problem with many landscapers) and kept me updated as they progressed. The workers worked hard and were very polite and courteous. The trees and shrubs they brought in were bigger and healthier than any that I would be able to purchase on my own at the same price point. Throughout the project, Eric was in continuous contact by email and phone, was at my home daily, and has been checking back after completion to ensure everything was good. It’s clear that Rock Bottom wants to maintain its reputation. They don’t want to just collect their money and move on, they want to ensure they have a relationship with their customers and the community. We no longer have an ugly, muddy unusable backyard; it’s beautiful, and my wife and I couldn’t be happier with the results.

Used Rock Bottom in 2016 and 2017 for a retaining wall and a walkway. Was very happy with the work on both projects. Wanted to have more work done and some warranty work done on the walkway. Reached out to this company countless times with phone calls, and also stopped in at one point. Was told over and over again that the owner was the one who was going to contact me. Well, that never happened! Whoever the owner is, is a complete joke of a business man. The unprofessionalism of this man is utterly dumfounding to me. If you are that busy and don't want to take on more work, that is fine, but at least say that and not ignore a previous customer who paid you lot's of money back in '16 and '17. I have found another company that is very happy to take my money and do the work. Rock Bottom still owes me warranty work, but I'll pay someone to fix the issue before this company ever get's another dollar from me! When the world get's back to normal and your company is working at a normal pace, think about all the customer's that you gave the middle finger too!

Our experience with Rock Bottom Lawn and Landscaping has exceeded our expectations. They are very passionate about what they do and it shows in the work they do. They listened to all of our ideas and desires and took those concepts to create a vision for our outdoor space. Throughout the process Eric always made suggestions and took our ideas and budget into consideration. During the process, he always took the time to talk to us and make sure everything was being done to our expectations.

We could not be happier with the finished product of our landscape and patio. We continually receive compliments on how great our yard and patio look. Eric and his crew are always prompt, professional, and have a strong focus on customer service. We will definitely continue to use them for our landscaping and hardscaping needs. If you are looking to partner with a great company and great people for your landscaping needs, we highly recommend Rock Bottom Lawn and Landscaping!

We did a very elaborate backyard project with Rock Bottom Lawn and Landscape and the planning, the process, and execution was nothing short of sensational. Working with Ed, a man with amazing integrity and drive, as well as his extremely professional team, was nothing short of spectacular. They literally built a resort in our backyard and built our dream, an oasis for us to enjoy everyday. Do yourself a favor and sit down with their creative team and see what dream they can fulfill for you. You will NOT be disappointed. I wish I could give 10 stars, because that's what they deserve.

I've been working with Ed and Rock Bottom since summer of 2021 to install a large stone patio - with hot tub, bar, fire pit and fountain feature - across the back of my house. We completely revamped the landscaping in the front of the house too, including two stone inlay sidewalks, etc. The work - and workers! - was all spectacular. Ed was always responsive (and still is!) We're tweaking/finishing a few things, but I couldn't be happier with what we gave created! It's my own personal oasis. I'm planning another project next year and will DEFINITELY be working with Ed and the entire Rock Bottom Crew.

We used Rock Bottom to replace retaining walls, put in 2 patios and a fire pit. The entire crew was very professional (especially Jeff) and extremely hard working. Very timely and made sure that they cleaned up everyday. They also made sure that we were updated as to their progress and what next to expect. They were at our house for almost 4 weeks and we were never inconvenienced. They paid incredible attention to details and we are extremely happy with the job that the did, both from a quality as well as a timing perspective. We highly recommend them.

We are extremely pleased with the work! The workers were efficient and got the work done quickly. Our yard looks great!

We found the Rock Bottom team to be excellent! From the design stage with Tim To George and his team on the ground…” A well oiled machine”!! We are very pleased with what they’ve done for our landscape.
Highly recommended.

Rock Bottom installed a retaining wall on two sides of our home a number of years ago. Since that time, a number of trees were removed and a fence was installed. As a result, a curvilinear addition had to be added to the existing wall. Rock Bottom was able to match the new addition to the existing wall with their unsurpassed expertise. Another great job! Look no further than Rock Bottom for your landscaping needs.

We are so pleased with the landscaping project Rock Bottom did for us in autumn of 2024. Tim was our main contact who walked us through every step, communicated frequently and was there throughout the project. Dave prepared the design in a Southwest theme which we requested and he selected plants to add just the right look. The owner Ed Lechler, came to our house from the very start, during the project and wanted to know if we were pleased at the very end, which we definitely were. Our project was smaller than most, but the quality of the work was superb.

Was nearly ran off the road today on highway 2 going westbound by a rock bottom landscaping truck who apparently was mad that a truck and trailer needed to go into their lane. I hope you treat your customers better than you do people on the road. Glad your name and number was all over your truck. Made it easy to find you. 🤦‍♂️

Rock Bottom did a wonderful job on my parents, Bill and Mary Lou Walsh’s landscaping, they are honest and very professional. Their communication and work ethic was outstanding.Tim Smith is a pleasure to work with.

We’re glad we found Chris through a NexGen Lawns representative as an artificial turf installer w/ Rock Bottom Landscaping. Chris responded right away to provide a quote then got us scheduled in a reasonable amount of time to solve our issue of living in mud so now the dogs have a much more sanitary, fun space! As you see, they’re happy now!! Chris & his install team did a GREAT job too! Highly recommend for your artificial turf needs.

We had Rock Bottom Landscaping come out to our facility to give us a full landscape makeover. The crew was extremely efficient and left everything looking clean and sharp. I would highly recommend them for any landscaping project and for snow removal services!!

Amazing customer service. My yard looks amazing! These guys are the best.

I tried because I have heard great things about this company, I watched them work next door and across the street from my house during the summer and winter. This winter I decided to give them a call when we were hit with back to back snow storms I tried calling early before the snow fall. Hietala lawn service they never answered never called back my neighbor give me there number I left a message twice. no respond then when I seen a gentleman (Hietala) pushing snow in a drive way across the street not only did he act as that I wasn't even there, he said "I am to busy today" I said okay then I though you are across the street and then he came next door doing the driveway I was willing to pay above the average fees to get a plow. I couldn't believe how he never showed a once of empathy to assist, it would be hard to use a company even though they are big and seem to have the man power but poor customer service.

We use Hietala Lawn Maintenance for all our landscaping needs. The crews have always been hard working, efficient and courteous! Highly recommend!

The crews are great. They even came back after the weather was bad after their last visit. They had left leaves on the tree lawn and street. They cleaned the whole yard. Great Job.
Hietala was great but it’s gone downhill. Last year I hired them to mulch my backyard beds. After fall clean up my lawn is covered in mulch. It’s hard to grow a lawn when it’s covered in mulch. I have raked my lawn 3 times and I still have mulch on my lawn. Now the guy won’t call me or respond to my emails. Hietala is a lawn killer.