Home Services reviews in Sylvania, Ohio

4.7 based on 304 reviews Back to the listing
    1

    I called this company and had two ladies come out. They did an excellent job of cleaning. However, trying to reschedule for them to come out again was too much work on my part. The girls came out and, once again did great cleaning. After their last cleaning, I called to schedule monthly appointments ahead of time. Their receptionist said she would get back to me for scheduling. Not only did she NOT get back to me, as Anita Crane stated in her review, below, I received a letter from the company telling me they could no longer accommodate me as a client. I was very puzzled by this, as they stated they will do monthly cleanings. I emailed the owners to ask what happened. They told me I don't get to pick the times, or the days for their girls to come clean. REALLY? For $57.00 an hour? Well, things worked out in the end. I have the BEST housekeeper, who does much more than most and charges much less. Also, she comes on the days and times that I want her! Cleaning Genie Staff needs to be more organized and friendlier. What a disappointment.

    5

    We contacted Cleaning Genie to help us with our deep clean after we sold/moved out of our home, to prepare for the new owners arrival. Tony (the owner) came to make a detailed list and note everything that we expected from their company. He was very friendly, personable, and thorough. Since the home was vacant, we gave them the green light to come and go as they needed. I popped in on them at one point, the cleaning lady was also very friendly and personable, as well. They worked very efficiently and left nothing off the list! I will hire them again, and would recommend them to anyone seeking out these types of services.

    5

    We have had the Cleaning Genie take care of our home for several years. Heather and Amanda always leave our home spotless. I would highly recommend them.

    5

    Heather and Amanda have been cleaning our home for the last couple of years. They are prompt, courteous, and professional. Our home is spotless after their visits. They have become like family and we look forward to their professional and friendly service.

    5

    Heather and Amanda always do a great job cleaning and tidying up our home! Thank you for your hard work!

    5

    Jessica and Hannah completed a thorough cleaning before a family member moved into their new home. They even tackled some very difficult work that was not expected, and we greatly appreciate their hard work. Thank you!

    5

    Heather and Amanda are fantastic! They are extremely personable and professional.

    5

    Michaela did Laundry and bedding and a bottom drawer in the refrigerator all done

    5

    Barb and Nicolette are the best! They are so dependable, hard working, and leave my home sparkling!

    5

    My home sparkled after a cleaning by Jessica and Barb. They worked quickly and tackled each room efficiently. What a joy to have a crew from the Cleaning Genie help me get ready for Easter!

    5

    Great job! Jessica did a fantastic job cleaning our elderly mothers small senior apartment! Very thorough and SUPER friendly and personable! Planning to use again! Thank you!!!

    5

    Barb and Nicolette have been fantastic. I started with them unsure of if I would continue but knowing I need a little help to get started. They have been absolutely fantastic and the reason I started a biweekly clean. They do a fantastic job, best Xmas present I could have ever given myself.

    5

    I am just thrilled with Cleaning Genie's service! A friend, who has hired them for several years to clean his AirBnB property, recommended the company. Setting up service was simple and very personalized with a form to request desired cleaning services, with clearly explained options for payment and access to the home. Office manager Jeanelle is so courteous and flexible with scheduling. Barb and Nicolette are our regularly scheduled cleaners and they are fabulous! They bring all the cleaning equipment and supplies and work quickly, efficiently, and thoroughly. Dusting Venetian blinds is my nemesis, but they work magic on them. Our home sparkles after their service, and beyond that they are so kind and personable. Price is very reasonable and worth every penny!

    5

    Barb and Nicky did a very good job today cleaning our home! The Cleaning Genie was originally, highly recommended to us and Michael and I also recommend this company for their reputation and the quality of the folks they employ. It was nice to not to have to look over my shoulder to make sure the work was done!!! Nice job, indeed!!!

    5

    Barb and Nicolette are very thorough and efficient, and always willing to focus on whatever area of the house needs more attention that week. I really appreciate the great work they do!

    5

    We had Barb and Nicolette here to clean our house this morning. They did an excellent job as usual! Thanks for the great job!

    5

    I am thoroughly impressed with the exceptional service we received from the Cleaning Genie at our corporate office. A special shoutout to Hannah, who went above and beyond to ensure every corner was spotless. As someone with OCD, I have high standards for cleanliness, and Hannah exceeded all expectations. Her attention to detail and commitment to excellence were evident in every room she cleaned. It's such a relief to know that our workspace is in such capable hands. Thank you, Hannah, and the entire team, for making our office a pristine and pleasant environment!

    5

    Barb and her co-worker certainly are cleaning genies. They are swift but thorough and totally dependable. These ladies get down on their knees, stretch up from a stool; nothing misses their notice even when it is intricate woodwork. I have no reservations about leaving the house while they are here. They are careful to lock the door when they depart.

    5

    Hannah does a wonderful job for us and politely tolerates our crazy doodle. Kitchen and counters look fantastic!

    5

    From the first inquiry to my regular biweekly cleanings service and communication have been wonderful! Michaela does a great job, always on time and does a great job with all of the tasks!

    5

    The two young women who come to help me are efficient, friendly and always willing t take on any special cleaning projects to help me. AND they like my dogs, even though two big labs create a whole cleaning challenge all by themselves. A&H- you two are very much appreciated.