Water Damage Restoration reviews in Toledo, Ohio

This company is top-notch! After our basement flooded, they came out next day (which was a Saturday) and began the process of drying it out. They came back and removed all the items that we needed removed, and made sure everything was sprayed and completely dry before removing their equipment. The whole crew was respectful and pleasant and very caring about our situation. They really took the stress out of the situation. Thank you from the bottom of our hearts for helping us!

Excellent same-day service on two separate occasions.

Awesome company

Great group of people to work with

Excellent fast and reliable service

Very professional and efficient!

Great family owned company!

Great service if you need them

I am currently, due to injury unable to drive. I have no idea of this place& how it appeared on my list

Gentleman was very polite and didn't take long at all.

Fast Courteous service when our bathroom pipe froze up and then broke.

This is a janitorial..fire mold water damage restoration power washing window cleaning place..with free estimate.

Never again is all I can say.Felt generous giving three stars last month but as time as passed I felt the need to change that.

They didn't offer the services that I needed but they were friendly and offered a phone number of a company they thought could help

Janitorial services are great
Friendly do their job
Don't stand around and talk
Not on the phone
Clean restroom great mopping skills vacuum and dusting on time

Awesome business, I love AAA and little sidenote for people with foreign money....you can exchange it there too I wasn't aware of that. All in all great company.

Amazing Company!!!! Steve & Sheryl have the best customer service, they’re fast & efficient!

AAA is my go-to for home repairs. They do quality work and do it quickly. I highly recommend them.

Very unprofessional, no communication. When I called to follow up, said they were unable to schedule me because of pipe issues in other homes. That’s fine, but why can’t I be scheduled in the following weeks. Truly disappointed with the lack of service.

Horrible! Apparently family took over, and I'm sorry, but it was a complete disaster. The whole reason for calling a mitigation company in the fist place, is because you have already experienced a disaster of some type.

This company made a HUGE DISASTER out of an upsetting situation when my parents living room cieling was laying on the floor after a storm.

They were not only negligent, and late, but they have unskilled employees who don't know how to clean ductwork, nor cover cold air returns before turning blowers on in a room covered with insulation dust. It resulted in 3 months in a hotel. Cleaner and Dryer ended up cleaning up their mess.

I'm posting this a few months after we had AAA come clean our basement after the sewer collapsed and caused sewage backup. They came out in a timely fashion. However, that's about all I'm happy with. Once everything finally dried, I noticed that the tiles seemed to be stained. I wanted to go over the floors one more time with bleach. I dripped a little plain water on the floor while filling the bucket and the "stain" immediately appeared to run away from the water (like when you put a drop of dish soap into water with grease). So there was this nasty brown-ish residue (resi-poo) on my floor still. We made a call and were told it was normal...um didn't we pay them to clean the mess? It was not clean. After AAA left, I also noticed that there was a puzzle that had been knocked on the floor, there were parts that they had sprayed and wedged under a PVC pipe that runs along the floor. Now it's been a couple months and our line seems to be starting to backup again, we caught it before it started coming out thankfully. The plumber pulls out puzzle pieces, dryer sheets and random other odds and ends. Sooooo AAA, instead of bagging the contaminated items, just decided to spray them down the sewer line. We will not use them again if there should be a next time. I'll do it myself since I had to do it myself again after paying them to do it.