Reviews of local pros in Valley View, Ohio

Dylan and Justice responded to fix my toilet. It would fill and continue to run for 10-15 minutes after flushing. They came in and introduced themselves, assessed the problem, and explained it to me in detail. They gave me a fair estimate, and completed the work in about 20 minutes. Then they asked if I needed anything else. So, I had them check the toilet upstairs. That one is very old and sometimes runs all by itself. They gave me an estimate for that one too, along with some great advice. My daughter referred them to me, and tomorrow they will be at her house to complete some work for her. I highly recommend this company, and will use them again.

Arranged my appointment with The help of the Yelp app. Searched for toilet replacement and il gave me a list of some plumbing services. 1-800-Plumber + Air, was the first to reach out through the messaging on Yelp. They asked me a few questions about what kind of service I needed, told me the estimate was free and we were off.

They set up a time at my convience. The day of my appointment, they called and texted me about 15 minutes before they arrived. In The text they gave me the technicians name and a little background on him. His picture also. Dylan arrived on time he looked very professional, was courteous and seemed very knowledgeable.

He assessed the task and gave me an estimate in about ten minutes after he arrived. It took him about an hour or so to install my new toilet ( that I had already purchased before hand).

The work was A1. Cleaned up after the work was done and took the old toilet with him also. As far as the value that I paid for the service, which I thought to be a little pricey, it was fair I guess. I would definitely use 1-800Plumber + Air again and would request Dylan to be my tech.

Technician was prompt, efficient, and knowledgeable about the job being done. I would definitely recommend them to anyone.

Carl was extremely knowledgeable of what he was doing and very informative about other issues that he noticed and made me aware of problems that might occur in the future.

The plumber did an amazing job. Explained things in a clear manner and was very relatable. Prompt, worked on the project immediately. A true professional.

Wonderful. Carl is so good at explaining exactly what they were doing. They'll be back to finish once I have the remain parts (tube spout, shower control, arm and head) and a new or repaired tub - it was damaged)

I recently had the pleasure of working with 1-800-plumber + air, and I couldn't be more satisfied with the service provided. From the moment I called, they were professional, courteous, and efficient. They arrived on time, quickly diagnosed the problem, and explained everything in a way that was easy to understand. The repair was done promptly and the quality of work was top-notch. I highly recommend 1-800-plumber + air for any plumbing needs. Their expertise and customer service are truly exceptional! Thank you!

Dylan was our quoter and plumber. He came out with Justin and they did very thorough work. Dylan also explained everything in layman’s terms to help us understand our problems and multiple solutions with different price points. There was very little turnaround time between making the call and getting the work done. Ali in the office is very pleasant, too!

The crew was nice. The company came out on time, however they are very highly priced. Also, the problem was not really fixed.

This experience started out in a very good way. Excellent customer service and support over the phone through conversation and text.
The plumber arrived within the window.
He seemed rushed and almost scripted in his speaking and I could barely ask a question. He attempted to upsell the services and seemed annoyed with my response of just wanting him to do as requested.
I ended up paying over 500 for him to put our toilet back on and loosely install and connect a small vanity. We even gave him parts we purchased when we were going to do it ourselves.
The toilet is crooked and on an angle and just unsure the reasoning behind the pricing.
I would say they are responsive and prompt but overpriced .

Very satisfied with the service I received. Allie is very customer friendly. Dylan came out, gave us a quote and immediately started the work. It was a replacement of my kitchen faucet. It ended up being a little bit more work than what I think he originally had in mind, but he still stayed and finished the job and cleaned up after he was done. very impressed with this company and would Highly recommend.

Excellent people to know in an emergency! Took the time to Keep everyone informed and aware at every step, took care with the work and brought quality components.
The job Larry got called out to was complicated with less than ideal working conditions (ok, a 100+year old basement well) and he took it in stride. Complete checks and concerned the job was to our satisfaction.
If you’re in Youngstown, Larry is an excellent person to know in a crunch.

I called because I had an old piece of galvanized or steel (not sure) water line pipe in the basement that looked like it could burst at any time. Justis came out and gave me price. We had to get the water department to shut off the water because the pipe was before the meter, on the water department controlled side. They came out, turned the water off and I called 1-800…. and Justin came to start the replacement. Well, things went sideways from there. When he cut the pipe he was met with a burst of water. Acting quickly, he put a shut-off valve on to stop the rush of water. Once the situation was under control, Justis completed the work. He tested his work for any possible leaks before he left. None were found. All I can say is Justis remained calm and in control in quickly evolving chaotic situation and completed the work professionally. He was also respectful of my home, kept me informed as things moved along.
The office was exemplary. Very helpful and friendly. They were as much concerned and helpful about my problem as one could hope for.
One bit of advice I can offer to anyone having work done that involves the water dept is, when someone comes out and turns the water off, ask they they stay until you can see that the water is actually turned off.

Needed a pipe snaked ASAP in my new house and I called this company first based on their good reviews and I could not be more impressed. Not only were they responsive, but also extremely kind from the office staff to the technicians. Overall very professional, reliable and reasonable with their prices. Will definitely be using them for all my future plumbing needs and would 100% recommend! 5/5 stars.

Dylan was very helpful and professional for the services we needed. We were having a toilet leak as new home buyers and he educated and was honest with us on the repair. It ended up being an easy fix and the overall attention to detail made us feel confident we can come back to them for future work as we navigate home ownership. Thank you for your work!

I had a service done at my home 2 months ago. Two guys showed up and they charged $600 to replace a 4 inch pipe and snaked my drain to unclog it. Although I felt that the price was outrageous, I accepted it out of desperation! They completed it in 30 min., which I didn't feel confident that this issue was resolved, even though they assured me that it was. I thought calling 1-800-plumber was a safe, efficient service of integrity. I'm truly disappointed because they did not resolve the problem. I'm having the same exact issue of my drain backing up! I feel like they did a temporary fix just to get paid! I'll never use this service again!

I had an outstanding experience with 1-800-Plumber +Air! From the moment I called, their customer service was friendly and professional, and they were able to schedule a technician to come out the same day. The technician arrived right on time, thoroughly explained the issue with my water heater, and walked me through the repair process. The work was completed quickly, and the price was exactly as quoted—no surprises! I really appreciated their attention to detail and the way they took the time to ensure everything was functioning perfectly before leaving. It's rare to find a company that combines such skill with great customer service. I highly recommend 1-800-Plumber +Air for any plumbing needs—I'll definitely be using them again!

Allie will be your first contact person, she is kind, great sense of humor, and will keep you updated as to the arrival time of your technician. She alone would win my business in the future. Dylan was thoughtful of my home wearing booties each time upon entering. I had a simple fix, it was only a turn of a valve but to be fair to Dylan he did have to do a little investigation to find the problem. I think $149 to turn a valve is a bit high, but that was their first-hour price. In hindsight, since I still had 50 paid minutes left of that first hour, I should of had him secure my toilet. I just didn't think of it. I am extremely happy with being able to use my faucets and shower while the toilet tank is filling up! I would hire them again.

I recently hired 1-800-Plumber +Air to fix an issue at my home, and overall, I am satisfied with the service. They were very professional, arrived right on time, and clearly knew what they were doing. The technician quickly diagnosed the problem and completed the repair in a timely manner, which I really appreciated.

However, I did find the cost to be quite a bit higher than expected—more than what I came across during my own research online. Since I needed the problem fixed right away and didn’t want the hassle of rescheduling with another company, I decided to go ahead with the service.

Despite the higher cost, I’m happy with the results and grateful that they could address the issue efficiently. Just be aware that pricing might be on the higher side compared to other options.

The plumber came and seen my problem and solved my problem right away.. I had a clog sink and a pipe that needed to be extended.. they didn't leave a mess.. everything was cleaned back up..also, upon talking to the company they were very friendly as well as the technicians.. I would recommend them for service again.

I had a bad leak under my sink and I called 1-800-Plumber+air and Carl came out to my home and explained everything and fixed the problem. Feels like a new kitchen now!! I would definitely recommend them!!