Reviews of local pros in Valley View, Ohio

4.6 based on 346 reviews Back to the listing
    5

    Andre and Tony were fantastic! We woke up Saturday to find our sewer backing up into our bathtub and shower and struggled to find a company who would come out to help us on the weekend (most people wanted $500+ for a Saturday service call.) Mr. Rooter came out with no fee and resolved our issue quickly and efficiently just in time to get our house back to normal for my birthday party that evening. Andre and Tony were kind and polite and explained the problem to us in a way that was easy to understand. And the price was very fair. Thank you Mr. Rooter for resolving our issue quickly. Great service.

    5

    Professional, courteous, prompt! I’ve been using Mr. Rooter for years now. It started with Frank years ago who was amazing. No one likes paying for repairs, but you get what you pay for. Mr. Rooter provides quality work and a peace of mind. Joe, Chris and Ron were all involved in my repairs this time and they were fantastic!!!

    3

    Quick service. Repaired drain in yard. Dug a massive hole and left dirt almost 6 inches above the ground. Said it would settle but has been almost a week and looks terrible.

    5

    Charlie was Great and professional the team made sure to share what they were doing & even had us look at the live video as they were doing it we were able to see the issues. They came out on a Saturday late night and we get 1 year warranty that was great news to. When it came time to pay they sent a copy of the video to our emai as well. CHARLIE was great with my grandson to !!

    5

    My family greatly appreciated the work and customer service we received from Matt today. My dad was concerned the sink would be fixed until Monday but fortunately Mr. Rooter was able to accommodate in such short notice.

    5

    Paxton did a great job installing a Pressure Assist Toilet in my only bathroom. Solid work, professional service. Will be using him again for future plumbing jobs.

    5

    When my hot water tank quit, I looked up nearby plumbers. I called all with good customer reviews but Me. Rooter was the only one who offered to come out on the weekend
    They are a 24-hour service and there is no up-charge for the day or time. Whew! Michael Gundic, CVR, came to my house on Sunday and fixed my problem on Monday. We discussed all the options, including financial arrangements. All documents are on-line. I decided to have the old tank removed and Mr. Gundic installed a tankless water heater and hauled the old tank away. I am thrilled with the result. Mr
    Gundic did amazing, lovely work. I am so very grateful. I wholeheartedly recommend Mr Rooter Plumbing.

    5

    I recently moved back into my childhood home in April--
    as I strategized what repairs & updates that I needed to do, I'd been putting off updating/replacing one of the main copper stacks in my basement which was corroded (& beginning to leak). Adam & Ivan showed up this AM, assessed the issues, provided a reasonable estimate & after I approved it, they did the work. I appreciated their time, honesty & hard work--after they were done, they explained everything they did and I was very happy/satisfied with the results (see photos below).
    I'm glad I decided to do this work NOW rather than wait til the holidays, etc.-- This is the 2nd time Mr. Rooter Plumbing serviced my house & I highly recommend them--
    THANK YOU, Adam, Ivan & Mr. Rooter!

    5

    Matt Omilion did an incredible job replacing our water heater. Despite their estimate service being down for over an hour, he stayed late and ensured the job was done properly. He was very knowledgeable and happy to answer any questions that I had. He brought several items up to code - such as adding a shut off valve to the pipe feeding the heater. He thoroughly checked for leaks and provided us with a high level of confidence in reliability and safety. We would definitely hire Mr. Rooter (and Matt) for plumbing related issues again in the future. Thank you!

    5

    My experience with Mr. Rooter was a pleasant one. They came out fast and gave me a quote. Very professional! I appreciate how they made me feel like a priority.

    4

    Mr. Rooter was able to schedule a technician very quickly to assist with clogged plumbing with our kitchen sink. They both snaked the line and did a high pressure flush which doubled the price I was paying. It was great service and they were able to fix my problem quickly, I just thought the price was a bit high. But maybe that is common when you need someone there quickly. Overall I would recommend them for a job where you need something fixed quickly. Very professional and courteous.

    1

    I called Mr. Rooter on 12/28/25 and advised them that I needed a technician to come out same day. I had to shut the water off to my house to change a Moen shower faucet cartridge. The cartridge was stuck and would not come out. Mr. Rooter showed up around 6 pm. He spent no more than an hour. He said the cartridge was fixed and asked me to turn the water on only to tell me to immediately turn off the water. He said he installed the cartridge upside down. He later said he corrected the problem. I asked him is any water dripping from the spout. He said no. He turned the water on quick and turned it off. The water some water coming out of the spout, but I assumed that was from the technician just turning off the water. He immediately left. I went upstairs into the bathroom and watched a steady flow of water coming from the spout. I called Mr. Rooter about 2 to 3 minutes after the technician left. I was wanting the technician to turn around and fix the problem he created. Customer service said he cannot turn around and I would have to wait until 8 am to 12 pm the following day even though they advertise they are 24/7 service. All she kept doing was apologizing like some AI operator. So, I paid $370.00 (with a senior discount) for work that made the situation worse. I uploaded a video so you can see how much water is leaking. It is not a drip; it is a flow. I would shut the water off to my house, but family members need access to the bathroom and water. I'm sure this will jack up my water bill on top of getting ripped off. I thought Mr. Rooter had a good reputation. I tried uploading a video put this review put out by Mr. Rooter would allow me. So, I several pictures and they uploaded them. Not ask good as video, but the pictures show the constant flow of water.

    3

    First I was told my window was noon to 4 pm. I got a call at around 10:15 that the tech would be at my house at 11AM, making me hurry to get home in time. Tech reviewed kitchen sink, tub, and recommended a valve replacement for the kitchen shut off and provided the quote. Tech started in the tub. I heard him talking to himself. After a little while, he got his stuck snake out of the drain. He then started on the kitchen sink. After a while, a second tech showed up to help him with the sink. They worked together and got the sink working well. The second tech must have left. First tech showed me the stacks for the toilet and tub, and explained why he recommended replacement and said he would send a quote. He told me about his stuck snake, he wasn’t going to charge me for snaking it, but it was draining slowly still. I told him it wasn’t draining, but he insisted he put more water in it. I then went to the shutoff and asked if it was replaced. He thanked me for reminding him. Fixed it, I paid and he left. I went into bathroom. Tub was not draining at all. I grabbed my auger. Sent it down five times. Pulled out three large clumps of hair. Tub is now draining. Not as big of a deal to me since I wasn’t charged, but if it was someone incapable of clearing it, just wanted to let you know.

    5

    Plumbing supplier for contractors and industry.

    4

    Friendly staff

    5

    Very nice!

    5

    Excellent service

    5

    Great service

    5

    Friendly..fast service

    5

    Counter guys are well informed

    5

    Very friendly and helpful