Reviews of local pros in Valley View, Ohio

I recently had my leaky roof replaced by Mr. Roof. It was a great experience and the prices were reasonable!! I can’t say enough about the excellent customer service I worked with Eric Mooney, he was very helpful and knowledgeable about the product. I also worked with Kathryn Virgo she was also vey helpful with working with my HOA and getting permits. If you are in the market for a new roof. Check out Mr. Roof!!

Everything was great! Love my new gutters. Ernie and team were fantastic! Highly recommend.

We hired Mr. Roof to handle our full roof replacement and new gutters. We got 3 bids for the work and Mr. Roof ended up being the most competitive and was willing to handle our HOA process as well, so they won our project. I was hesitant with the requirement for 50% down payment before starting the project, but after seeing the other quotes this seems to be a standard for our area so I felt better. Overall I couldn't recommend Mr. Roof enough! The following is our experience:

Pros: Customer service level is superb. Responsiveness to emails, texts and phone calls is top notch. This was very important to me with such an expensive purchase. Eric our sales person was amazing. He was thorough, understanding and answered all our questions. Chase our project manager was also amazing. Again responsive, communicative and ended up going above and beyond to make sure we were happy.

Cons: These aren't really Cons, more comments to help level set expectations for others. The project ended up taking longer than expected, but that was weather related and not Mr. Roof's fault. The company made sure the house was protected while it was underway since we experienced weather delays. Also, some of our screens got damaged during the removal process but Chase fixed them all himself so they are great now! And lastly the gutters were done and a few downspouts were missed, but again Chase ensured the work was completed and we were aligned on the plan before the remaining downspouts were added. Chase also answered all my questions during the final walk-through to make sure I felt good about the completed work.

The result is we have a beautiful new roof and gutters and I am very pleased. Mr. Roof made this experience painless and again if you need a new roof seriously consider using Mr. Roof.

Joe Rabasi went through all of Mr. Roof's options. I got a great deal on the roof and the crew did a great job. I was happy with everything from start to finish.

Latest ice storm caused the gutters to be ripped off my home. I had Eric, senior project consultant with Mr. Roof out to do a free inspection. He was on time, very friendly, knowledgeable & thorough. Office administration, Sara & Kathryn gave me a warm welcome call & kept me updated on all pre-installation updates. The crew was out within the week. Work was completed in one day and looks amazing! The project managers Chase & Michael performed a post install quality control inspection. Eric never pushed for a decision & when I was ready helped with all my questions. I would highly recommend considering Mr. Roof!

Joe did a good job of explaining the 3 roof options. The process was easy from start to finish. I am happy with the good work from the installation crew. Thanks Mr. Roof!

The roofing rep Ernest Demastus was really helpful with helping me make a decision about my roof. I really appreciate what he did. I highly recommend that everyone choose Mr. Roof when they have a roofing problem' thank you Ernest

Joe looked at my roof to find the source of my water leak. He gave me a reasonable price on the repair. I'm happy with my experience with Mr. Roof

We had rainwater leaking into our laundry room as our built-up asphalt roof on our connected garage was failing. Michael and his team installed a new EPDM flat roof, fixed our rain gutters, a fault in our roof slope, and did a great job updating our roof drains, too. I highly recommend them for their quality of work!

Ernest Demastus Project Consultant came to our house for a roof quote and was very thorough. Ernest explained issues that he found and explained the solution very well. Ernest explained the differences in shingles. Mr Roof also does doors and got a quote for an old door that needs replaced. I was happy that I could go with one company to fix multiple issues. Thank you Ernest!

We had a great experience with Mr. Roof and recommend them to anyone in need of the services they provide. Their sales representative John Austin was great. He helped us through the entire process from start to finish. All of the employees we had interactions with were friendly and helpful. Our roof turned out great!

I’m very happy with my experience with Mr. Roof. Tony was able to work with us on the financial end of things and the day of installation everything went smoothly and by the end of the day, everything was spotless. Christian, the project manager made sure he was available for any questions we had.

Very professional. Every step explained and followed through. Eric Mooney helped get the process started and every expectation I had was met. I had recent bad experiences with home improvement contractors and they erased all anxiety and followed through. Very appreciative of their professionalism and quality of work.

Michael Sharpe came out and provided a very informative presentation. He listened to my concerns and addressed them accordingly. A very seamless process overall and I’m happy with the service Michael provided. Thank you Michael for your expertise and patience while I asked lots of questions and I’m 100% confident I made the right choice with Mr. Roof!

Joe Rabasi came over & did a thorough inspection of my roof and other damage to my fascia and soffit in the back of my house. The crew came over today and replaced some decking and the new shingles, flashed the chimney, tacked up the existing fascia that was broken, and replaced some damaged soffit. I am pleased with the results and I recommend Mr. Roof.

From the moment Josh walked into my home, I felt at ease. His no-pressure expertise calmed my worries about my new old home’s many roof issues. He didn’t just address the visible problems—he listened closely to my concerns and experiences and crafted thoughtful solutions for every one of them.

Josh, Chase (the foreman), Mike, and the entire Mr. Roof team delivered a thorough and unique plan tailored to my home and executed it flawlessly. Communication was proactive and clear at every stage. From Chase’s leadership to the crew’s meticulous work—including the kind gentleman who made sure not a single nail was left in my yard—everyone was professional, detail-oriented, and highly skilled.

When the team uncovered the dangerous condition of my flat roof, they wasted no time creating a safe, code-compliant rebuild that was watertight and secure in what seemed like the blink of an eye. Each member went above and beyond, showing true care for both the work and the homeowner.

I cannot recommend Mr. Roof more highly. If you want expertise, professionalism, and a team that treats your home as if it were their own, this is the company to trust.

A couple weeks ago we had some bad storms, water was leaking in my basement. Of course I panicked, thought it was a plumbing issue-got someone to come out, they said it was not; but instead a water proofing issue. Called waterproofing they said it was coming from the chimney. Went outside the cap was twisted. With a little research looking for a reputable company with good reviews- I called Mr. Roof for a free estimate { I love free estimates :) } . Spencer Gray came out and got right to it. It was literally a simple fix, weather twisted the cap and they fixed it. Also did an overall assessment of the property and gave some good information on the siding which I am now pursuing with them as well. I’ll be back for another review after that service :)

This is the second job in which Mr. Roof has done for us in two year span. I called them for the second job because of our experience with the first job. This company truely is for their customers. There is constant communication from start to finish. The workmanship is as good as the communications. I will continue to hire them and recommend you do the same!!!

Thank You Mr. Roof!!!

Joe Rabasi was thorough in explaining my roof options. The crew arrived early on the installation day and finished the tear off and installation in one day. I am very happy with everything.

Working with Joe Rabasi has not only been a pleasure, it was very informative as well as educational. Joe was professional and knowledgeable regarding the products and services offered by the company he represents. He answered all of my questions and made sure that I understood each step that is involved in replacing my roof.
Thank you Joe, for turning a stressful situation into a pleasant experience.

Antoinette

I'm very pleased with the work done by Mr roof. I had my garage roof replaced and the team that came out to do it were super efficient, very polite, and did a really good job. It was an excellent experience with them. Eric, who was my point of contact, was great as well, no pressure and explained what would be done very clearly, and a shout out to the office for keeping me in the loop. I have no complaints, and now I will have a dry garage this winter. So if you need an estimate for roof work, I highly recommend getting one from Mr roof.