Reviews of local pros in Wadsworth, Ohio

I would highly recommend this business. Very friendly people and excellent service

Great service

Awesome

Great plumber with integrity!

Outstanding work!

Cathy Geary Plumbing took care of me!!

Very nice to work with but had to return twice to correct subpar work

Great service! Greg is knowledgeable & fast. Definitely recommend

They've been the family plumber since they opened. I wouldn't call anywhere else.

Fast friendly service! Greg fixed my problem, explained what he was doing and suggest a maintenance program to prevent it from happening again!

Excellent work, fair price, professional and just nice technicians

So thankful for Cathy Geary plumbing have a hot water tank emergency and they are gonna come the same day and fix my water heater under warranty today, so thankful for this company and there customer service

Staff came out to my house were prompt, professional and very friendly. Hopefully don’t need to use them too often, but when I do they are who I am calling.

Excellent service and very knowledgeable.

The old women that do the phone calls and appts are so unprofessional and rude. I've been hung up on twice, they can't seem to communicate and forgets that they made appts. If that's where this buisiness starts, I don't see how they get any business. Unreal. Jimmy came and did the work and wow! What a nice guy. Hard to believe he works for this place. Thank you Jimmy.

Excellent experience. Reasonable price and excellent plumber ( Greg) . Was super fast and professional. Couldn't ask for a better experience. Cathy and Greg are now my plumbers of choice from today on. Thank You Cathy and Thank You Greg .

Terrible workmanship, their employees look like they come from the sticks dress terrible don't have any teeth too high priced. Their hrs say 7 to 4: 30 but you call and no one ever answers. And Cathy herself is a rude as can be

We chose Cathy Geary because of her local reputation and great prices. Her company was hired to rough in the plumbing for a full kitchen and bath in our basement. This is an extremely long story so I will cut to the chase. Bottom line, we came home after the work was completed and we had to evacuate our family from the home ( as per Dominion East Ohio Gas) due to a major gas leak and a flooded basement. To add injury to insult, they had only completed 75% of the work, but charged us for 100% of the quote. Cathy also verbally promised us a discount for flooding our basement, and nearly blowing up our home and killing my entire family. But we have never heard from her since. Terrible workmanship from Greg and terrible business ethics from Cathy. STEER CLEAR!!!!

Randy was great! Cathy, not so much! Randy took my leaking Kohler faucet to order a part to repair or replace. After 2 weeks not hearing anything, I called. Cathy said they don't do that. Imagine not making a call to Kohler to satisfy a long time customer! Hmmm, a plumber who doesn't do plumber stuff? I told her to return my faucet and I found another service that was all to happy to assist the very same day! Now I have a new plumbing service.

We too heard good things about Cathy but not this time - we had a 75 gallon hot water tank that needed replaced. Cathy convinced us that a 40 gallon would work since our four children moved out and now was just my wife and I. The installion tech questioned the 40 gallon purchase but we are happy with the 40 gallon especially since the recovery time is better and more efficient. So why the one star?
Cathy knew we had the 75 gal that had to be removed and we agreed to an extra $40.00 charge to remove it. After the install the tech said he couldn't remove the old one because it would take two men and our steps had a left hand turn at the bottom. We called Cathy and her suggestion was giving us the name of a scrap metal hauler, he never called us back. We left Cathy a message with no return call. I finally went on line to find out how to cut a hot water tank in half. Two hours later my wife and I took the halves up the steps and to the dump.
I sent Cathy a letter about my dissatisfaction with NO response. BTW, we have well water with a softer that causes a rothen egg smell from the anode. I knew the fix, remove the anode but I had to be out of town so we called Cathy. The tech cut the anode for a $100.00+ charge. We still had a slight rotten egg smell - the tech didn't cut the anode short enough as a half inch was still in the water. I removed it and installed an electric anode. The smell is gone, the 75 gal tank removed with NO help from Cathy.
Totally dissatisfied,
Charlie Martin

Upside: They responded to my call quickly and fixed the problem within a day. The plumber was very friendly and helpful. That was great. Downside: They left a disaster. I had to clean and scrub the entire site, including the floor, afterwards. Also, they automatically charge a service call fee of $70 that IS NOT waived when labor is needed. To clarify, that's $70 just to come out and then $70 per hour labor on top of that. It's been my experience that service call fees are waived when the result of the visit is labor. But that's not the case with Cathy Geary Plumbing.