Constraction reviews in Edmond, Oklahoma

I had an unfortunate emergency 1/17/23 when a pipe burst inside an interior wall of my laundry room. Serv Pro came out the same day (within a couple hours of call), for which I am grateful. I am most grateful for the team they sent to my aid, Chase, Tyler, and Trey. They were so polite, patient with all my (repeated) questions, and worked very diligently!!!! They were very professional and so courteous...it was a very stressful day for me, and they made me feel like they really cared about my circumstance and about my home. I would highly recommend ServPro and their top service team in my book, Chase, Tyler, & Trey.
[I can only not answer to "good value" as it is an insurance claim and I have not received invoice yet. :)]
Lisa Hinson

SERVPRO of Edmond was amazing in taking care of the mess from our slab leak. They removed the baseboards and drilled holes in the dry wall to properly dry the walls, placed fans, dehumidifiers, and were out daily to check how everything was drying. Jason was able to save our wool area rug and it came back looking better than new- he even got a large rust stain out! All of the employees that worked on our house were absolutely wonderful- very helpful and respectful. I hope I never have another flood in my house, but if I do I will definitely be calling SERVPRO of Edmond!

Greg and his team did a fantastic job when we had a water leak inside our wall which resulted in mold in our hot water heater closet. My husband is immune compromised and we had to move out of the house for 3 weeks while the house was cleaned because of mold spores throughout the house. The crew made sure things were cleaned thoroughly taking their time and explaining exactly what was being done. They made a stressful time much easier. Would definitely call them again if needed. Greg was always available to speak with and would either text or call back right a way. Great team to have in a stressful situation!!

We had a burst pipe flood our house, and Servpro of Edmond was able to come out that same night to start the water mitigation. Honestly, the first team we had wasn't the best, and I wouldn't give them 5 stars. I wouldn't recommend them (sorry; I don't remember names). However, a couple days later Kyle and Gavin came out to check on the progress, and they really made me feel like I was being taken care of. Because of how awesome they were I'm giving this a 5-star review--Kyle and Gavin more than made up for the first experience. Kyle and Gavin were very knowledgeable and professional. They did a thorough job, and I feel confident that they took care of my house/me with nothing lacking. They built trust with me. I can't speak for the other technicians, but I highly recommend Kyle and Gavin, so ask for them!

December 9, 2022, I came home to water spraying all over my master bathroom. The supply line to the toilet had broken loose, and ended up flooding 3/4 of our flooring. I called insurance that night, and they started the mitigation process. On December 12, Servpro sent Chase, Sam and Steven to begin the hard work of tearing out carpet and vinyl plank flooring. These guys worked for 5+ hours working and placing 27 fans and dehumidifiers all over our house. They were professional and understanding. We were overwhelmed and frustrated, but very happy with the quick and thorough attention they gave to our crisis. This part of the whole process was by far the easiest for us. Thank you for the great work. -Melody

Amazing amazing team!!! My whole entire downstairs house flooded while my husband is out of the country. Servpro got there within hours as an emergency call and cleaned everything the first day. They left after working for over 4 hours and placing 48 fans and humidifiers all over the first floor. Then they came every day consecutively to make sure everything look okay. All these gentlemen were very very mannered and respectful and very good at what they do for their work. I wanted to give them recognition for everything they have done and I’m truly freaky greatful for this whole entire team!! Chase, Trey, Calvin, and Darren are very hard working men and are excellent at their job! They made sure everything was safe and clean for my dog to be able to be alone. Chase and Trey came again today and worked for 5 hours non stop. They found mold in certain areas which they also made sure to wipe off to make sure no harm was done. They would give me a rundown on everything to make sure I was comfortable. They also cleansed and vaccumed everything before leaving so that I was relaxed. Chase and Calvin always addressed me as “ma’am” with anything they did! Ryan was the main guy who was also very helpful and responsive and would respond back to text messages with any questions I had! I’m so so impressed and would highly recommend them especially after going through this on my own.

Happy to finally moving back into our home after two water leaks. Communication with Servepro was excellent. This was a first experience for us dealing with two broken water lines in our home. Greg and Patrick were excellent at answering any questions or concerns we had along the way. Rafa and his crew did excellent work in restoring our house. Today, Gavin and Miguel were very courteous and worked there tails off bringing in box after box and all of our furniture back into our house. The whole group of the guys who moved in boxes and furniture were very efficient and respectful. I did not get all their names but I appreciate all their hard work. Thank you ServePro Team.

We've been having trouble with one of our rooms taking in water damage from the roof for months. The rental property (2816 Land Run Rd, Moore, OK) has been using different companies and none of them have came with this much professionalism and these guys did a wonderful job sealing, ventilating, and explaining what was going on during the process. Recommend the demolition/cleanup team from ServPro. They even showed up on time. Which is sadly the experience we've had in the past.

Ronnie is a true professional. He was always willing to take my call or answer my text with my many questions. His customer service is top notch and his honesty was much appreciated.

I highly recommend.

The ServPro mitigation crew was at my door two hours after I filed a water damage report with my insurer Chubb at 3:00 AM. They were hard at work for the next several days removing the damaged dry walls, moldings, baseboards and wood flooring, and setting up the necessary equipment throughout to dry the wet areas. These were very punctual, polite, and professional guys and I recommend them highly.

On June 19, 2024 I had a 5 plus room carpet cleaning done at 2713 Kenwood, Ct., Edmond, OK. Your employees Abdul and Carlos arrived after 5 pm, due to (obviously) their thorough completion of their previous job. They worked until about 9 to do my cleaning.

This post is to compliment them on their professional competence in doing a really good job, despite the fact that they had started work at 7 am, and even more, their excellent handling of the business aspects of the job.

On arrival they were friendly, and focused entirely on my job. They very thoroughly and very positively explained what they could do, when asked, for the minimum expense. Then, without any hint of sales pressure, they volunteered the extras and special features and how that would work, and the costs. They were very positive and did not even hint at "trying to sell me" on extras. They seemed proud of their ability to do a good job and of the extras they could provide. Then, they did a great job. These are EXACTLY the type of employees everybody hopes to meet, and you should be proud of their really good service. Let them know of this review, and give them raises!. Thanks, Jon Reiff

My wife and I woke up to a flooded bedroom in my son’s room. The toilet had been leaking overnight, everything was wet and I could already smell the mildew. We called Servpro and within a very short time they were there fixing the problem. Their technicians were fast, efficient, professional, and friendly. My son’s bedroom is in perfect condition today.You can’t tell that there was any flooding at all. To say that I highly recommend them would be an understatement.

Kaden was great! Office estimator would not return calls. Final bill arrived 3x higher than the verbal estimate provided prior to the beginning of work. The carpet is dry now though.

This was my first commercial claim and Ronnie was wonderful to work with. He explained the process clearly and kept me up to speed with the adjuster’s instructions. The work was completed quickly and extremely efficiently. The crew was always on time and friendly. I could not have asked for a better experience. Highly recommend!

Excellent service! The crew came the night of the water tank failure and worked until 4:30 am. Every other process went smoothly and in a timely manner and everyone we dealt with was professional, friendly and great representatives of Servpro.

Professional and thorough Richard was AMAZINGLY courteous and knowledgeable explaining to me the entire time the process. This company can be trusted to perform above and beyond at very reasonable rates. The company is lucky to have Richard employed with them. Issac was also an asset and so courteous. Both worked hard the entire time with amazing results. Highly recommend!!

This is being written a little late, but this last fall I had a water leak and Servepro did the mitigation and remodel.
My remodel contractor was Ronnie. He and his crew did an absolutely amazing job. I absolutely love the bathroom that they built. They replaced all of my floors in the entire house and remodeled the bathroom in about four week.
Ronnie was very patient, quick to return messages, and explained everything very well. I really believe he and his crew went above and beyond to provide the best service.
Highly recommend Servepro.

Great service!

Love these people!

great customer service!

Wonderful company and highly knowledgeable!