Reviews of local pros in Newcastle, Oklahoma

4.8 based on 261 reviews Back to the listing
    5

    HMS has taken great care of my plumbing and heating/air needs for the last several years. They have always done an excellent job at a fair price. Their service technicians been knowledgeable, reliable and friendly.

    5

    Jeremy did a great job updating our plumbing lines. He’s friendly, gets the job done, and the company is great with communications. Will be using them again for the next phase of our projects!

    5

    Nathan was great! He came out, diagnosed, and repaired quickly, knowledgeably, and efficiently! Highly recommend HMS for all your Heat & Air and plumbing needs.

    5

    Great work. They were professional and friendly, and very efficient. Would highly recommend!

    2

    I hired HMS Plumbing to do some work on my home. I bought a new bathtub and they installed it and plumbed it in. This included redoing the drain and overflow. After they installed it, I noticed the overflow didn't look correct. I took off the cover and can see the rubber seal is sticking through the opening at the bottom, and the drain opening is too high. We had to cut into the wall behind the tub to verify the issue and can see light between the tub and seal, revealing a leak potential. I called and spoke to Terry, the owner and he said they would fix it; but would charge me for it. Why?! This was a service that should be covered under the first billing. If they plumb a drain, it shouldn't leak. He also explained that normally they don't take business for residential remodels and so took this job unknowingly. He said they only do commercial new construction and service. That doesn't make sense, since they had come over twice to do work at this point knowing it is a residential remodel. My review in regard to the lack of professionalism at HMS from the owner down, is that it can be improved. Customer service is lacking to state it bluntly and if our conversations would have been met with constructive resolution, this review would have a different emphasis. I was made to feel at fault for hiring HMS to do a job so I excused Terry and his team from coming back to my home to repair the poor workmanship and to finish the rest of the work needed.

    5

    HMS (Kristin) responded quickly, they sent me a high-skill technician (Nate) who I trusted with access to my home while I was away. He did the job well and was prompt with a follow up service that was needed that we discovered during the first call. Great company, but most importantly, great people.

    5

    We had our outdoor faucets converted to frost-free and we are so happy with the work that was done. No more worries about frozen pipes! Mike and Rocky have our highest recommendation.

    5

    Nate did a super job - we have use HMS Cool, Heating & Plumbing for many years have always received great service and highly recommend.

    5

    Mike is my “go to” for plumbing. Always on time, friendly, fast, cleans up everything and fixes my problems! Highly recommend!!

    5

    Mike worked most of the day outside in the Oklahoma heat in July, up under our well house fixing our busted pipe to our well. Thanks Mike!
    My husband and I are very appreciative of all the hard work you & your assistant put in today.
    He was knowledgeable & kept us informed on what the problem was & the best solution for it. Would recommend him highly.

    5

    HMS has always got us covered with excellent service. Mike was fast and efficient getting our well tank replaced, and Nathan keeps our a/c & heating units maintained. These are the guys with knowledge and care. Thank you HMS

    5

    Mike at HMS Plumbing is very helpful and informative. He is always available when needed, and follow through for us.

    5

    Kory was absolutely amazing and helpful...will continue to use his services.

    5

    Kevin Williams was very informative and explained everything throughly. Exceptional customer service skills, kind with a great attitude and sense of humor! Greatly appreciated his honesty!! Serviced my AC unit today and installed a device to help unit run more efficiently, and checked my furnace too. I'm impressed with the service!

    5

    Had a leak Coming from under my sink. They gave me a reasonable quote to fix the leak and they were on their way. Highly recommended.

    5

    Lucas did a great job. He was personable and provided us information on other services.

    5

    I recently worked with Kory Spargur from Pascal on the installation of a charger for my new EV, and I couldn’t be happier with the experience. From start to finish, Kory was punctual, professional, and approachable.

    He took the time to thoroughly explain all my options for charger placement, helping me make an informed decision that best suited my home and needs. Kory also shared helpful information about other services offered by Pascal without being pushy—just genuinely informative.

    The installation itself was seamless, and he left the work area spotless afterward. It’s rare to find someone who is both technically skilled and customer-focused, but Kory checks all the boxes. Highly recommend him and the team at Pascal!

    5

    Locus the tech, excellent worker, give all kind of options after he replaced the garbage disposal so fast , while he was working on it he still have a wonderful conversations, really friendly and professional and very respectful!

    5

    Paschal showed up when I needed them most and did a superior job. I appreciated the attention to detail of their technician and the excellent customer service he provided us.

    5

    Kevin was so great! We just moved into to our older home and we are new to the area. The A/C hasn’t been very good at keeping our house cool and we weren’t sure what exactly the problem was. We ordered a quote for duct cleaning. When Kevin got here, he quoted us for the ducts as expected. Although, when we expressed the troubles we’ve had, he went above and beyond to help us figure what might be more of our problem. He was very personable and real with us. Not only for service recommendations but also activities to do in the area. Very grateful for the friendly service.

    5

    Paschal is by far the best home services(air/heating/plumbing) company in Oklahoma City metro. The first group that came to the house(Hull plumbing) charged an exorbitant price just to clear the plumbing line. They also informed me that the ONLY way to rectify the issue was to replace the entire backflow preventer, as he could not replace just the flap section. He lied. The Paschal tech(Gage) told me that they could get the needed component and it would 75% less the price the Hull quoted.
    Would HIGHLY recommend Paschal!