Constraction reviews in Tulsa, Oklahoma

4.6 based on 1537 reviews Back to the listing
    5

    Book with them! Very efficient work, Shawn was great and I was extremely pleased with his work. Brings such peace of mind having it done

    5

    Wonderful company they came and did a restoration job for me and could have not done a better job. Excellent service and extra follow up after the service.

    5

    Great customer service. The guys were very helpful. They helped me pick out a treatment that fit my needs. They left my carpet smelling and looking new. Thank you so much.

    1

    Purchased a special online, was crystal clear about expectations and appeared to be all good. Techs arrived and immediately said it needed $400 in upcharges. Extremely frustrating and unprofessional. Definitely avoid, several companies in Tulsa who don’t do things like this.

    5

    Company is very reliable, thorough, and professional. Cleaner was a true man of God. He was very respectful and explained the process before and after. I will use them again and refer everyone who needs affordable, proficient, and quality carpet steaming.

    1

    Charged an extra $85 for a 4x6 ft of carpet and 13 carpeted steps. First time using Groupon, paid $39 for 3 rooms on Groupon site. When cleaners arrived, I was charged an extra $85 for the 4×6 carpet area that they considered a hallway, its not, it was just the area above my stairs that lead up to where ny bedrooms are. I was told that the extra $85 was for the stairs, the 4×6 space and the upcharge for my carpet being upstairs and not downstairs. When I called to initally set up services, I told the rep that all my carpet was upstairs and I told him I didnt want to pay an enormous upcharge because of that and he said, "dont worry, it wont be anything crazy" and "our normal non discounted price is only $99 so it cant go over that" So I agreed. The Customer service rep also told me that I would get a type of "pretreat" before the cleaning and that also did not happen. Upon looking at my receipt, it says "Heavy soil $60 DECLINED" in the check marked box on receipt. I was never even offered that even though I was told it was going to be included. Still have dirt on parts of my carpet and a lot of spots missed. I was pretty much lied to from the beginning. Cleaners also hooked up to my outside water source to clean my carpet. I say, do your research, dont trust Groupon and call around and TRY to get things in writing BEFORE services are set up to be done. It will save you a lot of money as well as your sanity.

    5

    We been using dmi restoration for 9years. There team is very polite and professional. Jiwaun and Gilbert take care of our home like it was there's. Thank you dmi restoration

    1

    Do not EVER hire this company! What started out as a 60 dollar Groupon basic cleaning ended up being a manipulative scam to charge me 400 dollars! They sprayed something sticky on my carpet that caused dirt to stick to it like glue. The salesman was unprofessional, showed me the “fungus” all over his arms, and admitted to being a convicted domestic abuser. I called the company to complain about all of the above issues. They were kind and understanding, promised me a free carpet cleaning and half of
    my money back, but every time I called to schedule that cleaning, guess what? No answer and no responses to my voicemails. I am a mom of 5 battling cancer and just cannot believe the fraudulent way I was treated. My carpet is forever stained from what they sprayed, and I never got a penny of my money back.

    1

    DO NOT USE THIS! DO NOT BUY FROM GROUPON! they will come and do an assessment and say that to do the job you need to pay extra. I ended up paying $150 for my carpet cleaning and the landlord charged me more fees after moving out because the carpet is still not clean and they do not guarantee their work. We were charged extra because we have a tiny hallway which was counted as another room (ok I can accept that) but then they say our carpet is heavily soiled (ok I don't think so but I accept that) and we are in an off-traffic area (we live in a neighborhood not by the highway what do you want???). I cannot say whether they did a good job or not because I have never had my carpet cleaned before but the landlord said the furniture marks are still visible which is weird cos they usually go away after intense carpet cleaning and the carpet reeks of pet smell still. I am just very angry because they come and charge hundreds more on top of what I already paid for on groupon it feels like a scam and I have been cheated!

    5

    The guys were very courteous and helped us pick out the products to fit our needs since we have pets and pet stains. Our carpet came out looking fabulous. We highly recommend DMI!

    1

    Would leave 0 stars if I could. Purchased a Groupon for $39, they said they changed the prices and to get the deal we’d have to pay $40 more dollars to them because Groupon didn’t update the price for them. Horrible customer service in my opinion. They should honor the Groupon price listed if it was purchased before they deleted the listing.

    2

    Had DMI Restoration come out to do a carpet cleaning service. I found the groupon for $39 for 3 rooms. They told me rugs would be extra on the phone so I was ok with that. Ended up costing me an extra $50 for only 2 rugs to be cleaned. Then they added an extra $60 to remove the pet stain and odor in our master bedroom. I was very frustrated and honestly felt taken advantage of..

    1

    Do NOT a waste your money like I did! After being rescheduled 3 times, they started right away with “did you read the fine print? We will have to uocharge for this and that!”
    I bought the Groupon for a 2,500 sq ft house, as mine is 2,200. After giving me many excuses for why they didn’t want to do the upstairs, I said fine.
    After they finally finished, they dumped all the trash in my front yard, while there were two trash cans in the other side of the driveway.
    Will definitely never recommend!

    5

    I had flooding in 80% of my home. They came out at 10:00 PM and distracted water. They came in remove carpet and hardwood floors. It took several weeks to restore and repair. But the finished product the new carpet and the floor repair and painting was better than new. I was very impressed and extremely happy for the service.

    5

    I ran Tax Credit/Hud Properties for over 20 years, have used DMI over 10 of those years on every disaster you can imagine. Mold mediation/fire damage/tear gas removal/carpet cleaning.

    It does not matter if your belongings are worth $1,000,000.00 or $1 they treat the customer with respect and help each individual as if they were their only customer. They are the only company I have met who thinks of the clients safety first and refuses to cut corners to safe money if it does not benefit the customer. I highly recommend this company I have seen them take a pile of "oh no" and turn it into "OH MY" again.

    1

    I was wanting the carpets cleaned on our house that we were closing on the following day (selling) and their van broke down after they applied the chemicals to the carpet. We no longer owned or lived in the house the next day, so there was no need to have them cleaned. I told them we would no longer need the service and asked for a refund. They still attempted to contact the new homeowners (of which they had no idea about the cleaning in the first place) against our requests of not reaching out to them. They only issued a partial refund after a month of us contacting them almost daily. I do not recommend their services whatsoever.

    5

    Very professional company. I’ve used them since 2019. They were able to clean all the pet stains on the carpet and made my carpet look great! I feel they give quality service at a great price and I plan to keep using them regularly.

    5

    The team at DMI Restoration has completed work on our home multiple times over the last few years, varying from a simple carpet cleaning to a complete mold remediation and repair. We cannot speak highly enough as to the level of genuine concern and care that they take towards not only completing the job, but ensuring we are satisfied before they are done.

    If you are in need of an honest company with the experience and know-how to take care of even the most difficult need you may have, I would not hesitate to reach out to Mr. Green and his team. I can assure you that they will treat you and your home with the utmost respect and care.

    5

    I have used this company both for restoration when my house flooded as well as for carpet cleaning. Very thorough. They worked with my insurance company to get me all new vanities, carpet, and flooring. My house looked more updated since it has an older style originally. Got stains out when I used them for carpet cleaning. Great value for price I paid!

    5

    AMAZING!!! Gilbert and Steve did so good! So professional and personal! They got all the pet stains and odors out of my house! Will be using them again!

    5

    I hired DMI Restoration because I had a leak under my bathtub and my plumber suggested them. Gilbert arrived immediately - like the same day. I dealt with Richard, the owner, who in turn dealt directly with my Insurance company. My family was put in a hotel where we stayed for 5 months. Throughout the extensions, Richard and Gilbert stayed in constant contact with me. Yes, circumstances occurred that I didn’t expect.. wild fires in California and my old house issues, BUT those things were out of DMI’s control. I really appreciate the care taken by this company and would recommend them to anyone that ends up needing restoration services! My house looks amazing 🤩 - Heather