Constraction reviews in Tulsa, Oklahoma
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Professionalism with this company was good with their in-person staff coming into my home to check out my attic fan.
Professionalism with this this company was very poor in regards to communication. My repeated calls to this company to ascertain an update for the replacement of my attic fan have been ignored. I have been calling for 2 weeks and have not received a single return call.
I was told by a female staff member that I would receive a return call. I never did. -
I used Ideal through my home warranty company. They were spot on for communication, updates and repairing all issues covered under my warranty. Cody was very helpful, informative and personable. Great company and great service. Will definitely use again and recommend to others.
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Edit: The company has contacted me since I left this review, but it's July and they still haven't finished the work they started in mid-May, plus they've stopped answering messages again.
Originally I thought the company was just incompetent, but after reading other reviews I'm increasingly convinced they're running a scam with American Home Shield.
I filed a service request after a different American Home Shield contractor damaged my electrical system and knocked out power to part of my house. (BTW, even if their own contractors break it, AHS still makes you pay again to fix it).
I had to call the company several times to get the visit scheduled, though they're supposed to call you for an AHS visit. The electrician came, looked at stuff, tried to claim it wasn't covered (AHS confirmed it was), then left. That was two weeks ago.
Now neither I nor AHS can get ahold of him. Ideal Electric's answering service has "sent him a message" each of the six times I called and claimed he hasn't replied.
Of course AHS "can't" do anything about it until he calls them back. Meanwhile, they gave my money and I'm stuck with the issue. -
DO NOT USE THIS COMPANY FOR ANYTHING ELECTRICAL!! They came out on a home warranty call. I had two rooms that the lights and ceiling fans kept tripping the breaker and after two hours of try to find the issue they said well I've been here two hours and I have to get to may next call and just left. I've tried to call them 10 times and it's always an answering service that says they will forward my call to the servic tech and they will get back to you and then they never do. They are so incompetent It's unbelievable.
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This company has come to our house a few times for different calls from our home warranty company. Each time a great job. In fact we have a rent home without a home warranty and we are having them come out for that house based on our past experience. I would say the turnaround time in scheduling has been next perfect. Would recommend
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I wasn’t able to use the AC all summer because my ac kept tripping. Now that it started cooling off I wasn’t able to use the heater either. Finally had to call an electrician and Stephen was sent out. Stephen was exceptional and knowledgeable. He took the time to explain everything and was very thorough because I bet 8/10 other people would have missed the solution. He figured out the problem after examining every possible issue and was very professional. Now I can use my AC and my heat. The family is happy again. DEFINITELY the guy to call. Thanks Stephen! A+++
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My home warranty assigned ideal Electric take care of my problem. These s.o.b.'s never called. I tried calling them and got an answering service and I never heard from them. I give them zero stars and will never ever think of using them for anything.
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Cody is the best electrician I have ever had come to my home and work electrical issues. Not only does the man know what he is doing but he is extremely professional and courteous. I love a technician who comes in evaluates and analyzes your problem, tells the customer what is the problem and tells the customer how he will fix it. When he is done he tells the customer again what he did to fix the problem. There are no misunderstandings or grey areas.
I am a retired Navy Pilot who moved around many many times in my career. Both inside the US and overseas. Always moving into new and old houses and always something electrical needs attention. Probably could have saved myself a lot of extra troubleshooting time, effort and money if Cody would have been on my job. Cody is quite frankly the best electrician in Oklahoma.
If the rest of electricians with Ideal are of the same quality as Cody then Ideal must be one of the best electrical contractors in the state. Thanks Cody -
Kelvin was so easy to talk to and just let me explain my vision of what I thought. He spoke up when he knew it wasn't able to work. Such a pro at what he does and I can not wait till he is able to do the actual remodel. I am Thankful that I was referred to him.
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Kelvin removed water damaged
wood flooring in my utility room, kitchen and dining room. After the plumbing was fixed by a company I have a service with, he and his guys came and replaced some of the not damaged wood and laid new tile in my kitchen and utility room. Great job, very professional and hard workers. -
#1 restoration service in Tulsa hands down!
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Reset Restoration was professional, honest and fair. I appreciated there ananlysis and their honesty.
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David Miller is the best
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On time and honest individual who didn’t try to sell me on work that didn’t need to be done, a rarity these day. Would highly recommend this company.
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Called on behalf of my customer and took care the problem immediately, will definitely call on them in the future. Thank you for the quickness at which you took care of my customer..
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These guys have done a couple of jobs for me and I've always been very pleased with the result. They are easy to get ahold of and work fast and efficiently.
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Quick response, great customer service, and wonderful, straightforward communication. I would HIGHLY recommend Reset Restoration to anyone needing their services!!
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Tori Washburn was very helpful and pointed me in the right direction the whole way! If you have a problem this is the place to fix it!
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Call David Miller!!! Best customer service ever! Reset will take care of you. Just make sure you ask for David Miller!
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Everyone I worked with was very nice , including their subcontractors . I would recommend Reset to anyone who needs a restoration service .
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Awesome company! Super fast, friendly, professional! I highly recommend Reset Restoration to EVERYONE.