HVAC reviews in Tulsa, Oklahoma

I needed a couple of heater parts for a standing pilot type furnace. After replacing them my furnace still wouldn’t work. Not sure what was wrong I called and spoke to Todd. He was extremely knowledgeable and he went above and beyond what anyone should have ever done and helped me get it running over the phone. Many Thanks to Todd and Peter at Johnstone, they’ve made a customer for life.

I could not do this 5 star Review fast enough! Doug went ABOVE and Beyond to help my nephew and I try to fix our AC issue ourselves. He took the time to explain and walk through everything so patiently. I had to come back 3 times to test different parts, he was always kind and patient. After we did all we could on our own he then referred us to a repair man that came over the very same day, fixed our issue in 5 minutes and then he would not even take Any money. (Precision Air- Jimmy) As hot and awful as the last 4 days were, we feel very blessed and grateful and we Learned So much!!!

We at Okla-Home Heating and Cooling just switched to Johnstone due to circumstances, but we are so glad we did! Our TM, Shelby, and the help with the team on the counter with Doug leading them, and the trainer, JC. Literally the best team in the industry, and it’s not even close.

All the guys in here are great. Super friendly, especially after you’ve been coming in for a few years. But they recently acquired Jason himself, the best Counter Sales Guy around. Every other Supply House can suck it

Very nice helpful and courteous. Best experience I've had at a A/C store!!!

Best parts house in town. From counter sales, teaching, our personal rep etc! Can’t recommend these guys enough!

A1+++ Highly recommend!! You absolutely will not find a better solution for hvac needs anywhere in Tulsa. Customer service is far above and beyond.

I needed fan blades for my AC compressor motor and when I got to Locke Supply they were closed for some reason so I got on Google and found johnstone! Best day ever!, Doug was so helpful, they had exactly what I needed AND I got it at a discounted price... he also gave me the phone number to someone I can personally call local to me if I needed any more help! They will be my new supply place for these kinda needs moving forward!

Great company. The staff here goes above and beyond to meet my company’s needs. We have used this supplier for just a little over two years now and I can confidently say I wish I switched to them much sooner. I can call my rep, Shelby, day or night and she always answers. I don't get spammed massive amounts of sales/promotion texts or calls like the other suppliers I've used in the past. These guys truly help set you up for success, shout out to Doug and his guys. Cant say enough great things about this place.

All staff were helpful and friendly. They use the dock off e 10th Ave. Easy to get into. Unload time was less then an hr. They are amazing!

I had a new HVAC system installed and return vent added today and Nick and Eddie did great! I was originally told that it would take a full day or even a day and a half to complete but they knocked it out before 3 P.M. I couldn’t be more happy with the finally result. Everything looks cleanly installed and they picked up their all of their mess before leaving. Robison was even cheaper than some of the competitors for the same unit (the ones I got quotes from). Would highly recommend Robison for all your needs especially a new HVAC system installation.

Excellent service! Called on a Sunday and had my AC repairs taken care of Monday! Will highly recommend Robison to my family and friends & will call them when I’m ready to replace my unit. Thank you!

What a great company! The service was prompt and informative. Randy was tolerant of my curiosity and answered all my questions. The office staff (Carla) was very helpful and friendly. I will be signing up for their maintenance program. Thanks Robison Air!!

I use these guys on a regular basis to maintain my system. The office girls Carla and Kim are always so helpful. When it came time to replace my full system I received the same professional service from Danny (my Comfort Advisor), James and Nick (the Installers), and as always Randy and Eddie (my service Techs). It was a Great Experience!! Thanks Guys.

Danny with Robison Air came out the same day we called and went over our options on selecting a new AC and Heating units. He was very professional and knowledgeable on Traine products. We selected units and were able to get them installed three days later. The technicians were John and Saxton...very knowledgeable on their product and respectful when communicating with us. Both went right to work to get the job done. It happened to be the hottest day of the year so far this summer and they worked extremely hard to get our air up and running and to get us cooled off as quickly as possible at a fair price. I would definitely recommend this company.

It was getting a bit warm last week and I had no functioning cooling system at home. I scheduled an appointment to have it checked out and
Justin came out on Friday and confirmed the compressor was dead and gave me a price to replace with new unit. The cost was significantly less than the first company to do essentially the same thing. Mike scheduled the job for the next Monday, June 8th. Two really nice guys, Thaxton and Theo came out that morning and had it all done in a couple of hours. That evening I came home to a nice cool house. My thanks to all for a job well done. My home and my business are all now in the care of Robison Air. Thanks to you all.

I worked with Danny (salesman) who came out for an estimate for a new Trane AC/Heater combo with new ducting. He gave me a good estimate and was able to have it installed right away. The two gentleman he sent to do the work were very polite and did a fantastic job of installing everything brand new. They also took the time to clean up and test the new AC and heater. Danny came back the next day to inspect the work and said he was going to have the guys come out and put decorative rocks around the unit to make it look better. I was pleasantly pleased by this offer. So far everything is working perfect. I used Airco 3 years ago and bought a brand new Lennox AC and Heater combo and had nothing but trouble every single summer. It never kept my home below 82 degrees in the summer and they made excuse after excuse and still was never able to fix the problem. I gave up on them and went with a brand new Trane from Robison Air and I have high hopes that I will be able to stay cool finally this summer. My previous unit was a Trane that kept my house cool every summer, before it finally went out and I replaced it with a Lennox from Airco. Was a huge waste of over $7500 3 years ago and they sent multiple techs put who never bothered to fix the issue. I hope this unit will be a great one like my previous Trane was. They replaced all of my ducting and installed the new unit in 1 day. I was very surprised and happy with the attention to detail. I will update my review if the unit has problems keeping the house cool this summer but the customer service from Danny and his 2 helpers was fantastic. Thank you Robison Air! Big thanks to Danny and his guys he sent out! I will be recommending Robison Air thanks to the excellent work performed at a great price. 👍

I requested a bid for a new unit. Danny stopped by on 8-15. I did not hear back for a week so I called the Robison office and the receptionist took a message from me to give to Danny. I never heard back from him. I waited another week and called again and left another message via receptionist. It has now been nearly three weeks and Danny still has not even returned a phone call. Even if he can’t return my call maybe someone else could? This seems like a sign to avoid this company.

Our A/C went out, we called Robison Air at 7:30am & had a very kind, efficient & professional tech at our home by 1:20pm. This gentleman had our A/C fixed with a part replacement within 30 min. Very reasonably priced. Service could not have been better! Thank you.

Robison Air replaced my air conditioning unit and called me after the install to let me know I could get rebates. That was the first time any company had done that for me. Their service is excellent and they will help you find what you need within your budget. They go above and beyond on their service.

I’ve used other HVAC companies in the past, but never had as good an experience as I received from Robison. Another company told me I needed not only a new air conditioner, but that my heater needed to be replaced too. I got a second opinion from Robison, who told me I only needed the AC unit, and charged me much less than the quoted AC from the other company. I’ve used them for nearly two years now, and they’re always upfront, about what needs and doesn’t need to be done. Their honesty, courtesy, and fair pricing has made me a loyal customer. Thanks for the great service!