Plumbing reviews in Tulsa, Oklahoma
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Talked with Matt the owner and he made us feel so taken care of! We now have our go to plumber
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Excellent service. Great communication. I will definitely use Wise Plumbing for any future plumbing services.
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Wise repaired a gas line leak in my yard on very old pipe. It was a very difficult job but the crew would not give up. The work also had to be coordinated with the city inspector. They completed the work in the am and then returned when the inspector came to assure that there were no issues.
I had the gas off to the house all week and they were determined to do what it took to get it restored.
Also, Wise is one of the few plumbers that charge on an hourly basis. You pay only for what work was really needed. Most plumbing companies charge a set price for each job, pricing the work high to cover every potential unexpected problem/cost. Wise's final cost was about 1/3 of the quote that one of the :fixed price" plumbing companies quoted.
I will only use Wise Plumbing in the future. -
This is the 4th job I’ve had Wise Plumbing perform at my house. They’ve also performed a number of small jobs at my rental property. Wise plumbing is now my go-to for all plumbing concerns.
This time: Located and fixed sewer smell in the bathroom. So very grateful to be finished with that smell. Jerry was professional and helped us understand every step of the way. Great looking van with Einstein? on the side. Highly recommend.
Previously worked with Jordan and Matt on: electric tankless hot water heater install. Whirlpool tub install. Multiple toilet installs. New pool bath rough-in and fixture install. And more. See pictures. -
Cody did an amazing job. Thank you so much. And Matthew was very professional on the phone. I highly recommend wise plumbing. Reasonable rates. Thank you guy's very much.
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Cody was great. He did a great job unclogging our kitchen drain. He also cleaned out our vent lines. He was very fair with the price he charged. I will use you guys in the future when I need a plumber.
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We've used this business several times. They provide outstanding work, and are very professional. Thank you Wise Plumbing.
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I would consider using Wise plumbing again. They were prompt and the repair was completed properly. I had an unusual experience that keeps me from giving more than four stars, but I think it unlikely to be a normal occurrence.
The full story: After moving to the Tulsa area in early summer, one of our toilets was leaking sewer gas around the flange. I called Wise plumbing and made an appointment. They were prompt and came the next day. The journeyman plumber was unavailable, so an apprentice completed the repairs. The toilet flange was too low due to a tiled floor, and the old wax ring was deteriorated. The apprentice planned to double stack two wax rings, but later said his journeyman had told him to instead use an extra-thick wax ring to fix the issue. He left to purchase the part supplies and returned shortly. After setting the toilet, he told me the bolts weren't long enough, and I believe he left again to purchase longer bolts. So, the toilet was removed and reset again for the longer bolts. The apprentice was polite and seemed capable. I approved whatever repair he felt was appropriate for the situation.
While I was hopeful the issue had been resolved, we found that sewer gases were still leaking. I called Wise plumbing back about four to six weeks after the first repair. They were prompt with their appointment and made the necessary repairs. This time a journeyman removed the old toilet flange and installed a taller flange that would sit level with the flooring. He had to leave at least once during the appointment for tools and supplies. I was happy to have the situation resolved and no longer have sewer gases in our home.
I manage a number of rental homes and have quite a lot of experience dealing with contractors. We have a good relationship with our contractors and always pay them promptly for their services. I bring this up, because what follows next is a situation that I've never before encountered. As the plumber was completing repairs, I asked if there would be a reduction in the cost of repairs since the first repair did not fix the issue -- a simple and reasonable question. I was then told that a warranty repair would be void because another contractor had worked on the toilet. I kindly informed the plumber that we had only been living in the home a few months and they were the only contractors that had been in the home. No one had removed the toilet between their services. He claimed a plastic horn was installed on the flange, and that part is not something their company is allowed to install because it can cause issues. Furthermore, their pictures of the previous repair did not have that part installed. I told the journeyman plumber of the events that took place with the apprentice. He accused me of lying, although in a polite and roundabout manner. He said he would discuss the issue with the owner and get back to me.
A few days later, I received an invoice that included a warranty credit. However, the invoice did state, "Due to previous work performed by another plumbing company, our findings and documentation do not align with the prior installation. As a result, any warranty on the affected portion of the plumbing system is void, as we cannot guarantee or verify the quality or compliance of the previous work."
Although I was happy with the repair and satisfied with the invoice, it was incredibly frustrating and upsetting to be accused of lying. I later called the owner to discuss the situation. He was polite and apologetic. I did not get the sense that he believed me, but the situation was resolved. Things happen, especially when younger, less experienced employees are involved, but I would still recommend Wise. -
Wise Plumbing completed a tub draining issue quickly. Very professional and the customer service was top tier. I would definitely recommend them and will use them in the future.
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Called and they were very knowledgeable about my issue! Came out and fixed it to perfection! I will definitely use their services again!
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Thank you Wise Plumbing for always showing up in the clutch and being there for us.
We appreciate your exceptional and reliable work.
We look forward to continued business with you. -
I had a baseboard heating pipe burst a few days ago, and the tech came out to fix it. He was professional, knowledgeable, and very easy to talk to. He quickly took care of the issue and explained everything clearly, which really gave me peace of mind.
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The plumber they sent out was knowledgeable and very nice! He explained what needed to be done beforehand. We've used Wise Plumbing three times now. Once to replace a toilet. And twice to clear clogged drains. The toilet install went flawlessly as did the unplugging of our drains. We have an older house so our drains back up every so often. I highly recommend this company!
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1. You guys are awesome!!
2. Everyone was nice to us!
3. They got someone out so fast. The plumber was so nice
4. Talked with Matt the owner and he made us feel so taken care of! We now have our go to plumber
5. It was like no one was here! They made the repair so fast. Thank you!! -
I had an excellent experience from start to finish. The service was professional, efficient, and handled with great care and attention to detail. Communication was clear throughout the entire process, and any questions I had were answered promptly and respectfully. Everything was completed in a timely manner, and the quality of work truly exceeded my expectations. It’s clear that they take pride in what they do and genuinely care about their customers. Their reliability, professionalism, and commitment to excellence really stood out. I truly appreciate the outstanding service provided and would confidently recommend them to anyone in need of dependable and high-quality service.
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Quality Products
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Great place!
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Customer service at this location is terrible! Ask for help and they all sit and direct you from behind the counter!
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Employees are fantastic. Always super friendly and helpful. When they don't know something about a topic, they're honest and will tell you that instead of trying to sell you something just because. I really enjoy coming here and will continue to do so. Honestly, every Locke Supply I've been to has been this way. Great company, great employees, great products.
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Great service
I bought condenser fan motor in the morning and installed it then when I turn on its sound weird and I call them the lady hear about the weird sound on the phone too and she said bring it back and swap it with a new one even though they closed at noon but the lady waited for me thanks. When I installed the new one that perfect and smooth running.
Thanks, great service. -
Young man named Ryan did an excellent job. I have been using lock supply for almost 20 years ryan is definitely in the upper twenty five percent title of lock employees as I have used almost every location that lock has numerous times thank you ryan for making my day great.