Reviews of local pros in Tulsa, Oklahoma
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Daniel was fantastic. He came on time to the house and brought this contraption that unclogged my shower drain it was done in five minutes. I got charged $99 which was very reasonable. I called multiple other places and none of the competitors would not give me a price other than a service call and could not give me an estimate at all for any work done. I needed an idea of pricing so that I would have the funds needed to complete the job.
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Chris came to fix my AC that wasn’t blowing cool air and quickly diagnosed a faulty contactor, which he replaced efficiently. His passion for his work and pride in Air Comfort Solutions really showed. He’s skilled, friendly, and a pleasure to talk with.
The pricing was fair, with the service and diagnostic fees clearly separate, which I appreciated. Chris also went above and beyond by giving me a quote for a future condenser fan motor replacement, showing his honesty and care.
Thanks to Chris, my AC is working perfectly again. I highly recommend him for anyone needing expert and trustworthy HVAC service! -
Stephen did a great job but didn't check the ac and has refused to advise me of how much he charged on my card. I think we need to cancel the plummer's tomorrow. If this is the way you do business and treat your customers. A elderly disabled veteran of all things.
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When this company changed ownership, the cost to install a faucet, that we already had, went from $400 (which I thought a bit excessive) to $900 (which I thought outrageous). We paid for two check ups a year and sometimes got none. However, they didn't bother to refund out money until I raised a stink. Not a company who values their customers which is why I have cancelled all contracts with them. I deserve, and expect, better treatment.
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Alex was amazing! I would give more stars if possible! He is very passionate about his work and the company.
Would definitely use them again.
Highly recommend! -
I would not recommend this co they installed my unit and 11 yrs later they want me to buy another u it for something they did. They installed my unit and put the wires right next to cooper line which burnt a hole in copper and I lost all my Freon which is very expensive the sent a repairman out who should have not been driving let alone out with customers and what’s worse is they knew he had problems. They have not been very honest and have over charged for their service. I saved over 500 by going with another co who was honest. Again check into this co they are smooth talkers and really didn’t care about us only the money I was told I would get my money back but never did.
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On time for appointment. Diligent with inspection. Reviewed recommendations in detail and provided explanations of the need and priority.
I was happy to see the same technician Bryan. He is very professional. This also helps with building a relationship with the company and them to create accurate history with the systems in my home. -
Mr. Thomas was awesome. He wasn’t pushy, he was clearly knowledgeable of the heating and air systems and he gave very useful information. He just about sold me on a new heating and air system. I would recommend him to anyone.
Thank you.
Also, there were no up charges. My husband loved that. The price that was quoted was the price charged. -
We had Mr. Alex Fuentes as our technician. Alex was prompt. Assessed our heating unit. And completed our service with accuracy. I recommend Mr. Fuentes from Air Comfort Solutions all the way. He is amazing!!!
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If I could give Zachary Canady, Mark Davis, Bobby Manzo, Jeff Mooney and the entire Air Comfort Solutions team six stars, I would. These guys secured stress free 0% interest financing and installed a water heater and entire heating and cooling system in the same amount of time it took me to put together a dining room table and let’s just say, they looked way less frustrated doing it than I did with my table.
They replaced my hot water heater in a flash and by the time I finally finished assembled a dining table, Jeff’s crew were practically wrapping up a full system install. They replaced my 45-year-old dinosaur of a unit (that qualified as my indoor and outdoor museums powered by hope and duct tape) with something so efficient and brought my house into this century.
Because I have been wanting a home backup generator I trusted them to go ahead and install a Generac as well. All financed in one easy 0% financing monthly payment.
Professional, friendly, and faster than my Wi-Fi on a good day. If you want it done right and faster than you can find the right screwdriver, call Air Comfort Solutions. -
Brycen was absolutely amazing! He was very friendly and knowledgeable! He knew exactly what the issue was and was able to fix it quickly and efficiently. I highly recommend this company! Very affordable as well!
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I am very please with my service with Air Comfort Solutions. Zack was my technician and he did a fantastic job. He was polite, professional and completed the job in a short amount of time.
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I'm writing this review for Air Comfort because they bought out Alert Plumbing and the men that arrived were driving an Air Comfort truck. I'm the owner and broker of Trinity Properties. I have used countless tradesmen in the Tulsa and OKC areas. On Friday when the winter storm was coming in, I discovered an issue in my basement with water backing up. An issue I had about a year and a half ago. I called Amber at Alert and specifically told her I need the tech to arrive with the large machine because I had a camera go down the line the last time. At that point it was explained to me that the line is not broken but has a belly at the end of it where it meets the main (I live in a 100yr old house) When the techs arrived Friday, I explained the history and one tech told me that he reviewed the history on my house as well. He proceeded to discuss lining the pipes and writing an estimate for that since we have had an issue. He said that they offer 0% financing. (It's important to know that somewhere on their end they had a terrible miscommunication because they had been reaching out to my tenant rather than me to come to the appointment, so the techs didn't arrive to my house until 6pm, on Friday...when the winter storm was coming in. Horrible timing. I have grace for the timing issue.) When the tech told me he wanted to sell me a liner I told him No that I just need the line cleared. I left him and his helper in the basement to do their work. A short time later my partner saw them leaving with some equipment and was told that they found the clog! It was at 89ft. Joel asked, how do you know it's exactly 89ft? Did you clear it? The tech said no...we put our $30k camera down there and can see it. He told him that he didn't have the machine to fix our problem but they can see it. That man showed up to my house on a Friday night, during a winter storm, after reviewing my file knowing he was coming as a salesman and not a technician to fix my clog. I was left in a massive dilemma, but I did have a $30,846 estimate for liner. Absolutely unethical. The intention for coming was never to fix the problem. I ended up calling a client who recently opened a new plumbing company. His guy came and cleared my line that night. It's so unfortunate that a company with a good reputation was acquired by a larger company that by all appearances on Google is a good company. But because I'm in real estate and I know what people are saying, when they see the Air Comfort vehicles, they cringe. If I was not in the business that I'm in, I would have been in so much trouble with the weather that arrived. It concerns me for people that aren't in the same position and don't have contacts for honest tradesmen. Plumbing is one of the trades that is so costly and one that people rely on. Most cannot do plumbing fixes on their own so they are at the mercy of these companies. And to have one operating like this is disgraceful.
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Air Comfort Solutions sent a tech out within 2 hours of my call. Caleb was so professional and did a great job explaining the issue. He also offered us several options for our issue.
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I don't like being lied to.
I called ACS on Friday before the temperatures dropped and Tulsa was covered with 7 inches of snow. "Caleb" was sent to help me determine why my furnace wouldn't turn on. He diagnosed the inducer motor wasn't functioning and was preventing the rest of the furnace from operating. He told me there were no aftermarket parts available and I needed a $16,000 unit. He did not offer any suggestions (that the unit could be repaired) and told me to prepare for a huge expense.
That is not true. After paying the $89 diagnostic fee (which I gladly paid and tipping him $20 because it was apparent he had a tough day in freezing temperatures) I found a TON of aftermarket inducer motors online, at Amazon, and at several HVAC parts suppliers. I also simply repaired my inducer motor by lubricating the shaft and bearings. The furnace immediately kicked on and has been working flawlessly. I also ordered a new motor that I will install as soon as it arrives.
I'm upset that Caleb lied to me about aftermarket parts and tried his best to sell me a $16,000 system. I guarantee you that when it does come time to replace my system, I will NOT be calling Air Comfort Solutions.
I wonder how many other customers were lied to in order to sell a complete HVAC system? -
The team at Air Comfort Solutions has provided HVAC services for our family on multiple occasions. Last June, we finally had to have our old dinosaur replaced in the middle of a typically brutal Oklahoma summer. The entire process was quick and efficient, and the ACS team made sure that we understood our options and chose the best system for our home and for our budget.
Recently, we needed service on the new unit, and the dispatchers and technicians all responded to our situation with urgency and professionalism. Even on a busy Friday evening, we got our issue resolved quickly.
I appreciate how much the entire ACS team works together towards keeping their customers happy by providing personal service. Big shout out to Amber in dispatch and Aiden from the electrical department for their hard work and dedication.
There are a lot of HVAC, plumbing, and electrical contractors out there. I have confidence that Air Comfort Solutions of Tulsa will make your family as comfortable as it has made ours. -
I had a very nice gentleman by the name of Eric that came in serviced my heating system. He explained everything he was doing, and I knew upfront what the cost was going to be before he even started. I was extremely pleased with his service. He arrived on time and when he left, there was no mess. I’d be kudos to Eric for the wonderful work that you did I will be asking for you next year.
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I had a great experience with Air Comfort Solutions. They were the only company to get on the roof to fully inspect and unclog all my drains. Darrell and Brycen both were friendly, clean, professional and quick to get the job done. There were no hidden fees and I was grateful for the quick same day service! Highly recommend!
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Caleb came out earlier than expected which worked out very well. He was polite and fast at checking my heater. He explained things and finished quickly. I highly recommend Air Comfort Solutions.
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What does it take to get a simple phone call from the HVAC manager or a manager of any kind. I have made two request, and the admin states how busy they are. Really!!! I am busy too, and in the guest service industry. That is a cop out for not wanting to listen to a complaint. If this were not an issue, I would never have mentioned it. I am not mad, just aggravated that your company has a major issue speaking with a patience customer. You got your money for the installation, so is that where it all ends? Long story short I have had repeated issues with my heating unit same parts keep going out. One tech even stated that both system weren't installed correctly and he and another tech attempted addressed that issue. I am giving you a one star due to you being unprofessional and not making a simple phone call. poor customer service. r
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If you need a new air conditioner, these are the people you should have install it. There was snow on the ground and it was freezing outside, but the team was able to install a new AC and furnace, increase the size of the feed ducts, install a digital thermostat and replace vent covers in just 4 hours. It all works perfectly. Brian went above and beyond before and after installation. Highly recommended!