Home Services reviews in Niagara Falls, Ontario

I got in touch with this company via email and text. I told them the work I wanted done. They quoted me a 3 hour job at a cost of $166.10. After 4 hours I contacted the cleaner who told me she would need another 1.5 hours. After 5 hours she texted me an invoice that was for $276. Which was fine since she was here for 5 hours. When I went through the house before paying her I noticed my kitchen wasn’t even touched. I asked for a deep clean in my kitchen. To my surprise she fully admitted to not touching the kitchen, however proceeded to tell me how she cleaned light switches and vents (I didn’t ask for either of these services). Then I go up to check my bathrooms which had soap scum all over the walls from the previous tenants. She again admitted she didn’t have time. Every lamp has a dust all over the bases. My one bathroom toilet had hairs on it, again from previous tenants. So she didn’t even wipe the toilets. I paid her $200. $166 from original quote plus a tip which she didn’t deserve. I called her after to explain how disappointed I was in the service. She made every excuse in the book and the proceeded to hang up on me. She was the most unprofessional person I have ever dealt with that owns a business.

We had Megan in for a kitchen deep cleaning and were truly impressed with the job she did. The kitchen shined more then when it was brand new. She also took care of some deeper cleaning we don't have time for on a regular basis. She also accomodated our request for all natural cleaning products to be used.
Affordable, and friendly!!

CleanThumb Niagara was amazing to work with
Spectacular service in every way
Worth more than 5 stars !

Amazing service! Megan was easy to communicate with, punctual, professional, and did a fantastic job. The whole experience was smooth from start to finish, and the attention to detail really stood out. Very happy with the service and would gladly use them again!

Great friendly service.

Very satisfied with the cleaning done .

Such an amazing cleaning service! Highly recommended!

Hard working folks !!!

Great job today by the lovely Kerri.

Cheers,
Ter

Quick and detailed. Great smelling too!

Well done Paul with clean thumb Niagara another well done clean

Very Happy with the Cleaning! Nicole & Paul are amazing!

Detail oriented. Very kind, pleasant to have at our home.

Kerri did a great job! The place is spotless!

We are very satisfied with this house cleaning service and would recommend it highly. Professional, honest and very dependable.

Everything went as planned and everything looks great. We appreciate your work and your communication.

Megan does an amazing job. Our house sparkles once she is done. Thank you

Nicole was cheery and pleasant. She provided a great service - excellent value for the money.

Nicole is very friendly and does a professional job. She cleans your house every 3rd week

I had my house cleaned for the first time by CleanThumb Niagara (Megan). They were here on time and did an excellent job. I definitely will have them back again!

Nicole and her team are the best I’ve ever experienced. They pay attention to detail and always go over and above. I would highly recommend.