Home Services reviews in Beaverton, Oregon

Their flat rate is expensive. but overall good communication and good services I have to say. Two ladies did really a good job and make our home neat and clean.

Denise arrived upset and agitated and was both rude to me and completely unprofessional the entire time she was there. It seems they either under bid this job or it was getting so late in the day that she’d have to pay overtime. Neither of these scenarios should result in Denise being rude to an owner of a property or NOT completing the job they were hired to do by my tenant (Move out service).

BATHROOM:
1. Did not clean window.
2. Did not take fan cover off of ceiling and wash.

OFFICE:
1. Did not clean window.

MASTER BEDROOM:
1. Did not clean windows.

LIVING ROOM AND TURRET:
1. Cleaned 2 lower sections of 5 large windows.
2. Did not clean any of the window sills, any of the lower molding, any of the lower turret molding, or the fireplace mantel or marble hearth.
3. Did not sweep or mop the wood floors (perimeter).

KITCHEN:
1. Did not clean grease off the underside of the hood exhaust fan.
2. Did not clean oven exhaust on viking range.
3. Did not thoroughly clean decorative hood and cabinets above range.
4. Did not clean grease spots off the ceiling above range/cabinets.
5. Vacuumed out cabinets and double pantry but did not spray and scrub as need to remove food residue. Same for the under sink cabinet. Awful! Awful, job!
6. Did not clean front doors and drawer handles on center island. Let these filthy dirty!
7. Did not clean main window.
8. Did not clean glass panes on kitchen door.

Denise complained when I came in to see how much longer they needed. She thought 1 hour. To me 4 people in the kitchen for another hour should have meant the kitchen was super clean. Instead it was the worst room in the house! When I spoke to her the next day about them coming back to finish the kitchen, living room and windows she went off at me about no guarantees because there was furniture in the house (Center of living room and 1 bedroom wall). What does that have to do with the state of the KITCHEN? She actually started swearing saying ’S*** Show’ and ‘F*** Up’. Wow!

Ladies and Gentlemen of Portland (97201), DO NOT WORK WITH THIS COMPANY OR THIS UNPROFESSIONAL WOMAN! If you already are you might want to start shopping around for someone new to work with.

I thought I would have to hire a different company myself to come in and finish the job that Amazing (not) Maids did not complete but my former tenant offered to come back and finish the cleaning that the company she hired did not complete. She was also upset as she paid quite a bit for this service.

To whom it may concern,
I would like you to know that Rosa and her co-worker did a fantastic job cleaning our rental condo today. They certainly took a lot of pride in their work too, and deserve a lot of praise. Great girls.
Please thank them for us.
Sharon and John Kirby

The service was excellent and well worth the money. My only complaint would be that I paid for deep cleaning and paid extra for the slider track to be cleaned, yet it was not what I would consider "clean". Other than that, I'm thrilled!
I tell you what, my floors are wonderfully squeaky clean. Thank you!

I have never used a cleaning service except for move out and now I’m forever changed! It was so amazing to come home to a true DEEP CLEAN, more than I could ever do myself. As a busy mom of two who works full time and owns my own business, this is an incredible resource I wish I had tapped into earlier. Highly highly recommend.

I have been using Amazing Maids for coming up on a year now. I am not usually home when they clean, but when I have been, the maids were very polite and friendly. I have spoken with Shannon on the telephone several times, and she is also polite and helpful.

I have no complaints with their quality of service. Everything isn't always cleaned perfectly, but close enough that I scarcely recall specific issues. They skipped the coffee pot once. The worst: they forgot to leave my candy! Their policy is not to clean every thing every visit which is understood and suits me fine. They keep my house clean enough that I barely have to clean it myself.

Once I took them up on on their policy that if I am not satisfied, they will come back. I was apprehensive requesting this, but I needn't have been. Shannon was apologetic and made sure I was satisfied. I close my bedroom door during the day to keep my dog out. They don't enter rooms that are closed. There was miscommunication regarding my expectations and their policy (which was reasonable when explained). The maids returned to clean my bedroom at no extra charge. Now I leave a note instructing them to enter.

After several months, Shannon reduced my bill. This is because they learned my house, and because I close off a room I don't use often. They weren't spending as much time at my house as they were when they started the service. This action demonstrated customer oriented ethics, and I greatly appreciate it.

So happy with this service, prices are great, people are lovely, and I cannot express how grateful I am to have some help. I am in my 3rd trimester of pregnancy and having my house cleaned and smelling lovely before baby arrives is awesome. So happy to have found a great service like Amazing Maids.

This week, they came late in the day (3:30) just before I had a zoom meeting. They graciously cleaned one room for me to use for the meeting. The rest of the time there was lots of crash banging, shouting and moving back & forth outside my room such that it interfered with my hearing what people were saying in my meeting! My husband observed that they were rushing to finish by 5:00. Some areas were missed and they seemed to take short cuts. This is not the quality of service we are accustomed to. Disappointed.

Had a great experience with Amazing Maids recently. I used them for move-in cleaning services and had them focus on wall cleaning as I was going to paint that week. They were communicative and kept me updated. Additionally, they got me in quickly on short notice whereas most other cleaning services in the area were 3-4 weeks out for booking with no flexibility in date offerings. Will use Amazing Maids again - thank you!

I had the team do a deep move-out cleaning to prep my house for new owners. Fatima & Karina worked extremely hard and really did a high quality job. We were very pleased with the results and the price was extremely reasonable. The team showed up on time with piles of gear ready to work.

My house looked incredible after their first cleaning! They took their time, were detail oriented, and it was such a joy to come home to a pristine home and enjoy time with my family rather than cleaning up!

The staff came with all their supplies and went right to work. I am very pleased with how thoroughly they cleaned. It was a delight to come home to a sparkling house. Thank you Amazing Maids!

For a first clean, the results are amazing! I'm so pleased!

The house looks amazing! Hasn’t looked this clean in years!

Don’t use their cleaning services, but their driver is definitely under the influence or is definitely not paying attention. Cutting people off and pulling out in front of people without even looking nearly causing multiple accidents. Not a good way to advertise your business.

The first cleaning…What a treat! It’s been a long time since I had anyone else clean my home. It smells clean and they did a fantastic job. It is so nice to have my entire home clean at one time.
Can’t wait to have them back! Thank you Amazing Maids for taking a load off my plate.
After the 3rd cleaning, they weren’t as good as the first time, but with Amazing communication back and forth the resolved the problems and I have an extremely clean home…until next time.
Thank you!

We had them come do a deep cleaning for allergen removal from our home before someone allergic to dogs moved in (after a dog living there passed away). I'm only giving 4 stars instead of 5 because the website listed they do upholstery cleaning and when I talked to them they said they don't. I also made it clear in advance that we needed allergen cleaning, and then the day of had to get on the phone to specify that the walls and baseboards needed to be cleaned in addition to a general cleaning. Overall, they did a great job with the cleaning, and I would use them again with more specificity in my needs upfront.

Amazing Maids has been cleaning our vacation rental for quite awhile. We highly recommend their services! Our guests consistently complement Pondview Retreat for its cleanliness. :-)

We’ve been using Amazing Maids for about six weeks now and we are so happy using them. Both my wife and I work very long hours and our teenagers are no help, so having someone help keep the house clean is so amazing.They do an excellent job and I feel completely secure having them at the house when we’re not there. Thank you so much Amazing Maids!

We did a move out clean and it was well worth it. They did a great job. I thought our house was pretty clean, but once they finished, we saw such a noticeable difference in how much cleaner our house is now.

I thought they’d be able to get more done than they did in the time they were there, but I wasn’t there so I’m not sure if they were productive or not. It was a vacant home, new remodel, so it wasn’t very dirty. I would give 3 stars but the company said they’d come back to clean more which was really nice of them, but I already cleaned since I was in a big time crunch for staging and photos. I might try them again because of convenience with scheduling, but I would want to be there in person with them.