House Cleaning reviews in Beaverton, Oregon

From the first call through every interaction and detail afterwards, I felt that we had made exactly the right choice choosing Bio-One. They were patient and kind during a difficult situation, and they were the epitome of professionalism. They worked very hard, with a smile and with generosity, to help us with a tough job. They arrived on time, they communicated well, they knew exactly what they were doing, and the results seem like a miracle. Thank you, Bio-One!

Society does not teach us that an unattended death is possible, and how challenging it can be. Phill, Angela and their team went above and beyond in their professionalism, courtesy, empathy, compassion, and thorough response to a clean up of a rental apartment after my mother died. A simple example of their care is that Phill reminded me gently that I did not have to re-enter the apartment while it was still a bio-hazard site, I could instead wait a few feet away in the hall as he let himself in. This thoughtfulness ran through all of their efforts to check with me and the landlord about the clean up and restoration process. I hired them for a phase 1 bio-hazard clean up and then for a phase 2 removal of items/deep clean. I don't have words to express how grateful I am for their support through these services at this difficult time. In the property manager's words: "they made it easy for us to replace the carpet and linoleum; there's not a lot to say in the walk through as they left it so clean...they even cleaned the blinds, wow (admiration in his voice as he lowered and raised them". I recommend them with all my gratitude.

I cannot begin to express my gratitude for their service.
Backstory: My mother has been dealing with a cancer and heart failure diagnosis, as well as severe depression for about two years, and her home was beyond the point we could clean it between the two of us.

Everything in the process of scheduling cleaning, getting information/estimates, during and post cleaning was entirely smooth and Angela and Philip are both extremely kind and understanding people.

The home was utterly, extremely cluttered and filthy and they managed to clean it out entirely within barely a day and a half. It is a joy for my mom to return to and has practically given her a new lease on life.

What impressed me the most was both their communication and attention to recovering valuables and usable items, they contacted me often during the cleaning to check what items should be kept or disposed of, and they managed to box up, save, and organize everything I could think of that needed to be.

The cleaning and organizing went beyond what I could possibly expect and we were truly astounded by how thorough of a job they did.

They have an extreme attention to detail and dedication to working with their client to understand their needs. I couldn't recommend them any higher, ultimately they vastly improved my mom's life and her living space.

If you have or know someone that has a living space that needs intense care, I could not name a thing they could do better.

I hired Bio-One to clean my apartment in early 2022... At first I was impressed by their responsiveness, communication, and seeming professional, I hired them on the spot. This was a horrible mistake I am still regretting over a year later, even after they refunded me approximately 2000 dollars of their nearly 5000 dollar fee. Let me explain...
After a horrible break-up with a narcissistic abusive sociopath, and a trip to rehab, I had come back to find my penthouse apartment a complete and utter post-apocalyptic wasteland. I was overwhelmed. I was trying to get my life back after two years of being stuck with someone who I could not kick out due to COVID rules. She had no job. She had no resources. She moved in under the pretense of a visit and by the time I realized it, had used my place as her own place of residence. That being said, this review is not about her. It is about the completely unprofessional job performed by this company.
At first, they seemed great. I was living in hotels because I could not bear to be at home, and so I sent photographs to them for a rough estimate and a plan. Their initial quote was higher than I would have liked, but tolerable. The actual price was much greater and not worth paying.
I had not been home for months. Here's a not comprehensive list of things they destroyed or threw away instead of separating them as valuable or cleaning them:
-TV Remotes and various electronics and cables and cords
-A brand new purple iPhone 11
-Tarot Decks
-Vintage Corelle Plates, Dishes, Bowls, and Mugs (I had a sink, running water, and a dishwasher, so...???)
-At least half of my clothes
-Over half of my Glasses, including wineglasses, tumblers, highballs, etc. Are they not aware glass can be cleaned?
-More clothes
-Books
-Keepsakes and family photos
At this point, you are get the idea... I can understand things like throwing away bad bedding, but glasses? Clothes that were in a pile? Shoes? TV Remotes?! Yes, the place was very filthy but many of the items they threw away were perfectly able to be cleaned, or otherwise not actually dirty and stowed away, or they may have stolen, like a brand new iPhone.
Furthermore, the house as they left it was not truly clean, on a closer look at the photos they sent before leaving, after telling me they would have me come by before they left but did not. It looked fine. The truth was very different. The floors were given minimal care, still dust and grime in trim and corners, and worst of all, they did not even bother cleaning out the fridge or kitchen whatsoever, they simply threw all of my silverware, plates, glasses, mugs, and suchlike in the trash and left rotting food in the cabinets and fridge and freezer....
Originally they said at every step of the way they would keep in contact, they would call if any item was of question to keep or toss. I was staying downtown at a hotel.
They didn't even check my hallway closet at all despite being instructed to remove anything from it that was recyclable to trash... Honestly, I don't have an exhaustive list. However, you know what they did do good? They refunded me about half of the amount of the cleaning and I appreciated that, but now over a year later, I'm still realizing how much has gone missing and that my original estimate of damages and carelessness was severely underestimated.
I would not suggest hiring this company whatsoever, they make bold promises but do not live up to them, except, as they like to proudly state, any cash or coins they find they leave for you to recover. They did do that, it was about 50 bucks. However as I said, I'm now realizing that for a cost of nearly 5000 dollars, and even with a refund of about 2000... I'm missing things I cannot replace. Find someone better or reserve these people for jobs where you care about nothing. They dispose of things indiscriminately and are probably great if you find yourself stuck with a hoarder home or trap house. I've run out of characters...

From the first phone call to the final clean up, everyone I came into contact with at Bio One was professional, hard working, and compassionate - the exact combination needed for our particular situation. They asked all the right questions and made sure to check in frequently to ensure timely and exceptional service. I am beyond grateful to Phil, Angela, Jacob and the entire crew at Bio One who helped our family in a very tough time. Thank you for such remarkable service!

This company's communication was top tier. They responded incredibly quickly, listened in detail to my explanation, and gave candid and cost-saving advice to just remove and replace some carpet and padding instead of hiring them to remove odor. Thank you!

A while back I had some rats take up residence in my garage, which is giant and mostly unused other than as a storage space. I had pest control come help me eliminate the guests but their party signs remained. After diligent research on safely handling rat droppings, I suited up with my $100 of PPE and gear and went to get to work on what I thought would be an unpleasant but manageable Sunday afternoon task. Thirty minutes in, I was ugly-crying into my half-face respirator mask on the garage floor, and clicked the first result that came up on a google search for help. I am beyond grateful that I ended up with the team that came to help a few days later. They were the most incredibly combination of compassionately kind, and masterfully, efficiently competent. It was a much bigger job than I realized, and they walked me through exactly what to expect, executed the job thoroughly, and left me with a functional garage. I wept when I saw it. I clean blown away by how kind and matter-of-fact everyone was. I am so grateful for their help.

Great service and friendly people. If you ever have the pleasure of meeting Phil, please thank him for all the good he brings to the community!

The Bio-One team did an amazing job and completely transformed my apartment in just a few hours! I was in awe. They were thoughtful and thorough and worked well together in a small space with a lot of stuff. They were able to tackle tasks without needing direction and always asked questions when they weren't sure. I highly recommend them.

Bio-One PDX was there for us during the worst week of our lives. They provided compassionate, efficient, and professional crime scene clean-up. Phone communication regarding scheduling and services was excellent. They were able to work directly with property management for access in order to make things easier for us during this difficult time. The cost was very reasonable as well.

We were very impressed with the two young men who came to deep clean a bedroom that had not been used for a while. They did everything very well down to the walls and floor. They were efficient and fast and had the project done in a timely fashion . They cleaned up after themselves in all areas and did a splendid job. We would highly recommend them to any other friend or relative.

The company as a whole were excellent at giving timely information about what would happen and when it would be done. They were very accommodating as to dates and time. Overall, based on their work ethic and quick response, I would recommend them to others who may need the same services.

Judy Castellano

Arrived next day after calling for an appointment. Courteous. Explained everything they planned on doing. I would definitely.have them return if needed.

Bio-One did a deep clean and rodent extraction of our storage facility. They were great! Everything was removed, sanitized, re-arranged and returned to the storage unit. The staff were friendly, set on their jobs, and very helpful. I would recommend to others.

The people at Bio-One PDX are fast, efficient, and extremely flexible! They were also very professional and did a wonderful job cleaning and making our family members house looks great. Phil and his team are kind, empathetic and made us very comfortable during the cleaning process. The best part is they guarantee their work. Hard to find a company like this one. Hats off to Phil's team, they do an amazing job. Would highly recommend!

I truly wish I could give this incredible team 10,000 stars for their incredible work! Phil and his team were timely, professional and most importantly so compassionate. With the trauma of losing a dear loved one the last thing you want to do is clean up the persons home. I will be singing their praises for many many years! Thank you Phil and team. Now, we can have peace and mourn and heal day by day without the added stress of taking care of a serve hoarding situation. 🫶🏼🫶🏼🫶🏼🫶🏼

The team that came to help my Mom today was impeccable. They treated my Mom with respect and compassion, and diligently worked to help correct the issues in the home. It impressed me how quickly they worked, and how kind they were. I would recommend them to anyone who needed help with a difficult situation. They asked what her goals were and made sure that they addressed the concerns. They didn’t require direction and just did everything that needed to be done. Thank you Bio One Team!!

I don't often write reviews but Angela, Phil and their team at Bio-One need to be called out for being an amazing, responsive, caring company. A week before Christmas there was an emergency situation that I was made aware of. A situation that needed to be urgently addressed. I live in Boston and the cleanup that needed to be done was in Portland, Oregon. I called Bio-One first on a weekend. This was a hoarding and bio-hazard clean-up. Amazingly, with only 1 days notice they made time for my situation immediately. I flew in to Portland on the Monday night and they were at the location to greet me Tuesday morning. They were on-time, kept to the pricing quotes, were compassionate and thoughtful about what to dispose of and what to keep. They sent pictures and helped me through processing what was happening. I can't say enough good words about this company and the owners. Thank you.

It's hard to say enough nice things about them. The job couldn't have gone better, I feel like a new man in an actual living space again. I'm a nervous sort and I felt very comfortable around them. They went far above and beyond and even gave me a very kind discount.

They are exactly as good as the reviews say!

I contracted with Bio-One to clean out my mom's hoarder house. The house was indescribably disgusting from basement to roof peak.

It took five full days to accomplish, but the Bio-One crew managed it after hauling away an estimated 125 cu.yd. It wasn't a cheap service, but the fact that they had their own truck for hauling garbage, and I didn't have to separately set up drop-offs and collections with Waste Management like would have been required with the other companies I contacted, made it worth it. We discussed items (valuables, papers, photos, etc.) that needed to be watched out for during cleaning, and I managed to salvage about a 40gal. tub's worth of old photos and negatives, which were some of the most important things left in the house.

Phillip, Angela, and their employees are extremely professional, polite, prompt, efficient, proactive, communicative, and hard working. I would absolutely use Bio-One again if the need arises.

It's actually been years since I hired Bio-One, but I wanted to leave a review, because I had such a positive, impactful experience.

I have a severe mental illness and actually hired Bio-One not only once but *three* times after completely destroying two separate apartments. I am not a "hoarder" in the sense that I was attached to all of my belongings, but I was living in squalor by the time I called them, and it was much, much more than I or a "normal" cleaner could handle on our own. Multiple trucks were involved, to give a sense of scale--and I lived in the city, so it was relatively difficult to handle logistically. Every time, it was also a last-minute call, because I had days left before facing eviction, and the notice on my door had been my wake-up call.

All three times I emailed them, the folks at Bio-One were incredibly kind and friendly. They made space for me in their schedule immediately and showed up with such a positive attitude. They were surprisingly discreet despite the circumstances, and given how much work was involved, their pricing was perfectly reasonable. Each time, I felt like my situation was so bad, there was no getting out of it--but with just a few folks and just a day, they left me with a fresh start and a dignified place to live. Not only did I never get evicted, but impressively, I got my deposit back at both apartments when I moved!

The first time I called Bio-One, I also had a deep sense of shame, and a lot of sentimental items from my childhood were involved. It was not reasonable for me to keep them, but I was hesitant to let them go, and everyone at Bio-One was so thoughtful in helping me recognize that these items were not salvageable, and it was important to dispose of them so that I could move on. Additionally, I had lost all of my important documents--my birth certificate, passport, etc. They found them all, along with quite a bit of cash, which was so helpful when I needed to find a new job shortly after.

It's been four years since I last asked Bio-One for their help, and my mental health is now stable! I have been living independently without problems, and with no evictions in my history, I haven't had any issues finding housing. I am so grateful to them for their help and, though I hope I never have to hire them again, I know that if I do, it will not be the end of the world.

So thankful for their service to the community, especially because their jobs are not easy! It takes a lot of skill to balance both extremely physical and emotional labor, but they make it look easy.

Specialty Cleaning and Maintenance Without a doubt the best carpet cleaning company ever, They did work that I didn't even have to pay them for. fantastic people I rehired Specialty Cleaning to clean my furniture and it looks brand new 😀 I can't believe how good Kelly and her husband Don did on cleaning my home.Plus Don can fix anything you need to be fixed 5 stars to Kelly and Specialty cleaning and maintenance