Reviews of local pros in Beaverton, Oregon

General Tree Service did an outstanding job taking down three trees in decline. One was an 80 foot Western Red Cedar that was in my back yard, that was not easy to get to. They showed up on time and finished when promised. Their crews are top notch, I highly recommend General Tree Service.
Thanks
Mark

General Tree Service is a great company and did a much more than satisfactory job for us. We needed to have five invasive trees removed from our back yard and poisoned to stop their roots from continuing to grow. Two years later and no roots have appeared. General Tree Service did an excellent job for us. You can trust their work.

I met with Juan to go over the work I needed—deadheading a lilac; removing an invasive plant; pruning 3 overgrown shrubs; and shearing and topping a very large hedge. Juan was very responsive to all my questions and very thorough in his assessment of the work to be done.
The actual work was done by Bryan and Pete. They were extremely pleasant and easy to talk to, and did an excellent job in a very timely manner.
I have used General Tree Service for many years, and am always pleased with the quality of their work and with all the people in the company with whom I have worked over the years.

My experience with the people coming and spraying our trees was excellent. All the folks were good and explained when I had a question. I am not going to have my cedars sprayed any longer since it is not helping and the limbs are dying. So I am just going to let the trees die.

General Tree did tree work (trimming, thinning, getting rid of dead branches) at our home on July 18th. They did an outstanding job on the work and the clean-up was superior. I would strongly recommend this company to anyone that needs tree service.

This is the first year I've had fruit on all three of my trees. There were so many, sadly some went to waste as we're old and don't climb ladders. Our tech is always so kind and efficient. She makes sure our dog Frank is safe and secure. Next year I hope she gets some of the fruit if there is any on her visits.

The people from General Tree did a great job on our trees and they were freindly, polite and easy to work with. We had trees in our yard that had grown too big, but we didnt want to remove them. General tree was able to trim our trees down to a manageable size and they look much better.

Have been using GTS for a couple of decades now, they do a great job on everything from periodic wellness treatments, to pruning and trimming, to planting services, and of course major removals! Great communications, prompt, friendly, expert! Most notably, in the last two years they've brought back three of my shrubs from the brink of death, two after the big freeze last year, and one 30 year old azalea after the 116 degree heat we had a couple of years ago. All are now thriving and look great!

Tree trimming crew was very careful not to damage area around the trees. They followed the arborist instructions and those from my wife. Very courteous and excellent clean up after completed.

I have been a customer of General Tree Service since 1987. This year this company was sold to SavATree. In past years, General Tree always quoted me a monthly fee for monthly landscape maintenance. If I had anything extra that needed to be done during the year, like plantings, they made me quotes for proposed services and they were always reasonable.
The service has always been great. Since SavATree has taken over, they are now sending me invoices, "piecemeal" instead of one invoice every month. When they took over, I suspected they would raise my prices. I believe they have but since I am paying each time they come out, it is too soon for me to figure out if my average monthly service price has gone up and by how much. I suspect it has gone up.
So far the work is still the same. As far as I can tell they have kept my same team that is handling my account.

SavATree did a fantastic job of cleaning out the dead branches from 3 of our giant Douglas Firs. The bid was very competitive, the arborist was very knowledgeable, the crew followed all safety measures and protected the garden below. They cleaned up very well. All the mess was chipped up and taken away. I even used the deep-root fertilization service These trees need to live a very long time. Thanks for great service.

I had General Tree, out of their Beaverton location, come out a few weeks ago to trim back my Cypress Trees. Ben and his crew did a great job. We discussed my goals and Ben and his crew went to work. They achieved the look I wanted. They were on time, friendly and cleaned up after their work. They did their work for a fair price. I will use them again in the future.

SavATree appears to have done a great job. Thinned , trimmed shaped a maple and plum tree. Hoping to get more fruit from our plum. We shall see. Over all pleased with the work that was done. My only complaint would be lack of communication setting up a date and time frame. We were not in a rush, just wanted a date in the future and I needed to call back to get a date and then a time frame to be home. That was only complaint. Thanks for the service will be calling again in future.

I've called upon a handful of arborists and landscaping companies to help maintain my property in years past. This was my first experience with SavATree and I gotta say they were great to work with! Juan came to my residence and was very detailed and offered great explanation and recommendations for maintenance on my two locust and three cherry trees. The use of a laser pointer was helpful with aligning on what material was to be removed from each of the trees.
I received an estimate within 24hrs and had a crew scheduled shortly thereafter. The guys showed up at my residence at 8AM sharp and brought with them all the necessary equipment to prune and clean-up debris including a lift, shredder, and necessary safety equipment. The entire crew was professional, well equipped and very positive. These guys enjoy their job!
The guys utilized several ropes and safety tie-offs to access the trees and enable them to reach the most difficult areas. Upon final review, I had no changes or additional trimming required. The guys nailed it! Additionally, the SavATree email scheduling service and email correspondence were very professional and user friendly. The links and website related information were easy to follow and well presented. Payment was able to be made via a simple link and secure application. I would highly recommend and call upon again for future maintenance. Thanks to Juan and Team! Much appreciated!

I initially gave them a 5-star review because the front end of their service was excellent. However, their failure to follow up with me and the things they missed in their service (after being paid in full) has led me to downgrade my review. The tree trimming and removal was well done. The stump grinding, not so much. They should have followed up with me to complete the job I paid for. Poor customer service!

Emily is a customer service goddess...
Everytime I had a question, she was just a phone call away and was right on top of things.

Everything was done quickly, from the assessment and bid to the final job being done.

Everyone was very perfessional and courteous.

I will definitely be having them back

Team came by and did the trimming on my trees. It seemed like a good value, but not sure that they finished the job. Looks like a few limbs were left a bit too long on the tree on the far left. They did not book a time, so I was not here the whole time that they were pruning. I guess it is my fault for not blocking the time to watch the action. I will use them again but will press for a committed appointment time.

He did a great job on the weeds. Most of what he sprayed started to die right after being sprayed. One area of sucker shoots that were sprayed are not looking healthy, but are not dying yet.

Wonderful, quick response to a potential tremendous tree damage. Responded very professionally and in a short period of time. Can't thank them enough!!

We chose this company because we had success with them in the past. This experience was not as pleasant. The removal of the two large trees was done very well, the crew was professional and respectful. The job was done timely and the clean up was done and acceptable. The stump grinding portion of the project however, was a completely different story. There was a total lack of communication between the representative Juan Rodarte and us. He said it would be done that week, but it wasn't because he had not scheduled "locate". Then he did not inform us that locate had been contacted and the project approved. I had no idea what was going on when the guy showed up to grind the stump. I finally got informed from Locate that the approval was done. The first attempt at grinding the stump was done poorly and we had to have them come back. They did not contact us and showed up unexpectedly while we were getting our house painted and wanted to finish grinding. Are you kidding me!!!! They came back after the house was painted and "completed" grinding the stump. I'm still not happy with the job they did, but I'm done dealing with it. On top of it, they added $9 to the invoice because I withheld payment until the job was done.
The representative, Juan Rodarte, did an awful job. The day the trees were to be removed, they were to be here between 8:15-8:45. At 9:00 I called him and he said the truck broke down and they'd be there as soon as they could. WHY DIDN'T HE CALL ME TO TELL ME THAT?!?! This was followed by the fiasco with the stump grinding. He failed to include the grinding in the original quote and his communication on this entire project was less than acceptable.
In the future we will be taking our tree cutting needs to another company; the one I should have gone with on this project but because of our previous experience I went with General Tree Care/SavATree. I would not recommend this company for anything but tree removal and would encourage you to request a different representative.

Kyle & Pete are a great team. They braced my tree in an artful manner. Polite, answered my questions & thoughtful work