Reviews of local pros in Dallas, Oregon

4.9 based on 557 reviews Back to the listing
    5

    When my oil furnace stopped producing heat, they managed to fit me in during regular hours so there wasn’t an after hour charge. Bodie diagnosed and replaced an aging part. Minimal cost and lots of heat.

    5

    Aaron was timely, professional and thorough. He answered all my many questions with helpful information. I always have great service with Home Comfort!

    5

    Appreciate the quick response to my AC problem. Gavin was here promptly at 8:30 this morning. He cleaned the AC and changed my air filter for me. We both agreed just a matter of time before replacement needs to happen but appreciate his efforts to keep it running as long as possible. Gavin was very pleasant and easy to work with.

    5

    Jordan is very kind, knowledgeable and professional. He took the time to tell me about my system and what he was doing the entire time he was here. I recommend Home Comfort

    5

    Aaron was friendly and polite. He called me an hour before the appointment, offering to arrive early. He serviced my furnace and A/C unit and inspected a second furnace upstairs I’d like to replace. Great experience. Maintenance was completed, inspection thorough, and for a reasonable cost. I recommend Aaron and Home Comfort, Inc.

    5

    Bodie was absolutely amazing!! He was very kind, courteous, knowledgeable and thorough. He explained everything to me and gave me very helpful suggestions. Also very reasonably priced. Thank you Bodie.!! He deserves a nice bonus or a raise! 😀Mary Poling 😀

    5

    Excellent service, arrived 15 minutes after I called. They don’t make the part I needed for my furnace anymore but they figured out a way to fix it anyway. Aaron was very nice, knowledgeable and friendly. The price was definitely reasonable.

    5

    Bodie our service technician did an excellent job servicing our AC unit that was not working properly and needed to be cleaned out. He was on time and efficient and took the time to document all the systems he was cleaning getting them back to peak performance. Great service from a good company and I highly recommend Home Comfort.

    5

    Aaron was really personable and kind. He was very meticulous and thorough when servicing our hot water heater and our heating/cooling system. I give him 10+ stars for his work today.

    5

    Love Home Comfort! Gavin was exceptional. Explained everything to me, was knowledgeable and very capable. He’s also personable snd just a nice guy!

    5

    Gunnar Adams’ work today was exceptional. It turns out that the problem with our unit was a possum had attempted to get through a foundation vent, got stuck, chewed through a 120 line, and died. Gunnar found the poor deceased and partially decomposed critter, pulled it out by hand, then had to crawl under the house to make the repair. The stench was overwhelming, but Gunnar kept a good attitude about it, laughed it off, and remained professional about it. He gave us tips and advice on how to keep our unit working clean and efficiently. We would welcome Gunnar back here anytime. Two thumbs way up for him.

    5

    I was referred to Home Comfort by my neighbor who used their services several years ago. From the moment I called them, to the inspection/consultation to scheduling and installation, the entire team was professional, accommodating and cleaned up after themselves very well.
    My daughter and I couldn’t be more thankful for having AC in our home now and it’s all thanks to the efforts and caring team at Home Comfort.
    I recommend this company to anyone looking for heating/cooling needs and all other services they offer.

    5

    They came out ahead of schedule, fixed or problem, found some corrosion and debris where it shouldn't be, and took care of that as well. The technician kept me informed the whole way and didn't do anything extra without asking first.

    Incredibly polite, good service, and good information.

    5

    Mac from Home Comfort did a very thorough check and maintenance of our heating system!. Mac was very knowledgeable in diagnosing the problems with the furnace and explaining our options. Took care of some issues we weren't even aware of!

    5

    Home Comfort Inc. Is a phenomenal place with technicians that have a vast knowledge and the ability to put technical vernacular into Layman's terms so anyone can understand. I really appreciated our technician that came out and was able to not only repair our furnace quickly but explain what could potentially happen if he hadn't been out there.

    5

    The technician did an absolutely outstanding job on my furnace air conditioning unit and water heater. I've never had a technician that spent so much time on my appliances. He was very thorough and I would highly recommend this company and technician to anyone.

    5

    Gunnar from Home Comfort performed an annual maintenance check on our HVAC system today. He arrived on time, courteous and cheerful!! Checked the full system, changed the filter and was kind enough to wear booties n the house.
    5 stars for Gunnar😉

    1

    ZERO STARS. Scheduled an appointment for duct cleaning, took time off work to be home and no one showed up. When we called, Carisa ssid they would waive the $100.00 set up fee. Pretty nice, right?! We rescheduled for today, 9/29/25, took time off work again and no one showed up. I called and talked to Carisa and she said she must have forgotten to hit save when entering the appointment. She said the same thing last time. I am pretty understanding, mistakes happen. But having this happen twice is rediculous. I do not recommend Home Comfort. I have only written one negative review and it was 5 years ago. I'm not an online complainer, but to have this happen twice, is unprofessional and inexcusable.

    5

    Aaron visited to check my furnace and replace my filter. He is very gracious and pleasant, and actively engages to determine if there are any problems or questions that I might have. I have never had any service from Home Comfort that has been less than excellent.

    5

    Gunner Adams was knowledgeable (Took time to explain codes on tester), paid attention to cleanliness, and took care to make sure Wifi was connected. He was a perfect service rep for the company!

    5

    I got several quotes from different companies for a new furnace and duct system — some were as high as $25,000! HCI gave me a quote that was almost 60% less, and I couldn’t be happier.

    Their customer service is outstanding, and you can really tell they’re a family-owned business that cares about your comfort and satisfaction. I highly recommend HCI to anyone looking for honest pricing and quality work!