All reviews for Bear Mountain Electric

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    1

    What a joke! This company sent some idiots out to trench for electric. They came out 5 times and still did not pass inspection. They ruined the driveway and trenched in the wrong place. Complete idiots! Don’t hire them.

    1

    Made an appointment more than a week ahead. On the appointment day, no body showed up. Called the office several times, the receptionist said that she does not have the list of jobs and she can't help! Unbelievable!

    Then around 5 pm, a guy called and said: "I had to go emergency power outage jobs today and I am sure that you understand emergency jobs have priority!! We will call you tomorrow morning to make another appointment "

    Well, even if you had to go for a life and death emergency and give somebody a CPR, you could have taken 20 seconds and call the customer beforehand that you are going to an emergency and you won't show up. Because, the customer also had other things going on and had to stay home the whole day waiting for you!! Also, it is a good idea to leave a copy of job lists with your phone receptionist!

    Btw, of course nobody called the day after to make another appointment.

    Bottomline: STAY AWAY from this electrician and go for others in the area, as I did.

    1

    No call no show on the day of our appointment (Wednesday). Chad didnt show up until the following Monday to start the job. This was after multiple calls and a lot of frustration on our part. He seemed surprised at some of the tasks we asked him to complete, as if the initial surveyor didnt communicate with him what we wanted done. Chad worked for three days, but left without completing the work. He left without informing us of when he would return. No call, no show the following day (Thursday). We called several times to reach someone to find out what was going on. We were told he had other jobs to do. Again, we were very frustrated as we were left hanging with an incomplete job (no electricity and a trench that spanned the length of our driveway- we couldn't fill in until the electric had been run from the main circuit to the shop). He returned the following Monday (2 weeks from original appointment date) to finish. Lastly, the bill we received from Bear Mountain was outrageous. It felt like they took advantage of us. If you are looking for honest communication, prompt and reliable service, and fairly priced work look elsewhere for your electric needs.

    1

    Caveat Emptor (buyer beware) or you'll be gouged - get a complete quote - including materials - before agreeing to having the work done.

    Electrician showed up and offered to do the work at that moment with material on hand. The final bill reflects his labor (at the quoted rate) and hundreds in materials for a few outlets and fixtures and associated cable. Cost of those (at consumer retail which they don't pay) was roughly a third of that.

    The work was done quickly, done well, and is safe - no complaints and would recommend it if it weren't for this practice. I cannot say if it was the individual electrician who was using this exploit or the larger company's regular practice, but it reflects poorly on the whole operation.

    Get a complete quote.

    1

    I won't be using them again. Hourly rate of $135, guy was here for maybe 50mins something super simple, they charged me 195$ said I was charged for travel time but I'm in town no where far. I think that's bad business, I don't know any other company who charges that type of rate for basic travel plus premium hourly.