House Cleaning reviews in Eugene, Oregon

4.7 based on 808 reviews Back to the listing
    5

    Quick to respond, sales rep was good, installer did a great job. Then, a week later another employee came out and inspected the work. ⭐️⭐️⭐️⭐️⭐️

    1

    Sounded like great idea and I had a full, complete quote and overview of service. I scheduled, and the crew that showed up couldn't actually do the service and wanted to walk off by doing only half the work. This raised red flags about scam service. Despite promises to get us rescheduled with a team that could actually do the service (the teams are contracted out), they never actually reached out to do the work the contract was for.
    If I were actually charged, I'd call this out as a scam.

    1

    I would think twice before working with this company. The company should be sued for false advertising. They state you will never have to get on a ladder again yet all the techs that work on it state otherwise. Not only is the price way too high, the quality of the system is useless. I have had a tech come out to fix the system 5 times already and still does not work as stated. When I ask for a manager they refuse to let me talk to someone only send a person to look at the system once again and still cant fix it. DO NOT FALL FOR THE FALSE ADVERTISING AND LIES.

    1

    Had Leaf filter installed on August 17 and had a very light rain on September 7th. Water was coming over the top of the gutter in a steady stream. Called Leaf filter after this and they said they could come out on September 23. Seemed like that was quite a while for service since installation was done two days after the order. Service tech came out on September 17th and took the silicone mess off the driveway left by the installer and said he could add more pieces to hopefully fix the problem. These pieces would trap debris and we would need to clean the roof every year. He could come out at additional charges of course and do this for us every year (guess I could hire someone to clean gutters every year and don't need leaf filter). On September 17th we had a heavy rain and there was a large waterfall coming off the back of the house. I called Adam at the Eugene office and sent him video of the back and front of the house where water is running over the top of the gutter. Adam said he would get back to me but I am still waiting on this. The Leaf filter system has actually created two clogs and will not allow my gutters to function. My contract states "No clog money back guarantee." I have spent a great deal of money on a system that doesn't work and has actually created issues. I am certainly not important to the company and feel as if this will be addressed when convenient for the company and not for me. More rain in the forecast and I wish these could be taken off my gutters to allow them to function again. Worst money I have EVER spent on a product.
    UPDATE: How can you not locate my account. My husband just called this number. He sent pictures and videos and has contacted multiple people and yet no one is listening. By the way who is going to fix the downspout that was damaged from the install? EUG05239

    1

    This is the worst co. Out there. Once they have your money they forget about you. They have leaked since they put them in. The inspector they have sent say it was put on wrong and needs to be redone but they won't do it. So our foundation and pourch is getting ruined. They don't care. Now its been a year they want to charge us. They haven't fixed it right in the first place. Now they just ignore us. So I'm going to have to take them down and put some up myself. I'm on disability and shouldn't be doing this. Don't get this product
    Stan Skinner
    Springfield or

    1

    This is by far the worst product I’ve ever seen. I clean gutters for residential homes to help out my 65+ community, and without fail they always cause water damage to the ends of the roof. They don’t allow the water to flow into the gutters!! This company has installed the gutter guards here, and it is horrible!

    4

    It a fast install with only one man. There was a spot that still drips but they can within two days and fixed the leak in our gutter it hasn’t rain since so don’t know if it is fixed.

    4

    I've been wanting to get leaf Filter on my house ever since I saw the add. I checked out the other companies and the response I received was not favorable. The quality is excellent, value is great and the professionalism, response time and being on time was a perfect time. They fit my schedule perfectly. Thanks again for the opportunity to have Leaf Filter on my house.
    thanks Iletta Hopper

    1

    I can’t speak to the quality of the service, but given the other one star reviews and the aggressive nature of their sales team, I wouldn’t personally trust it. My review is of their sales team. I talked with a rep at a home show on Saturday and within the last 48 hours I’ve received 9 calls with 3 voicemails. I had specifically mentioned that I wouldn’t be in a place financially to consider the product seriously for several months and the rep said she would make a note of that, so I expected to receive maybe one or two calls in a couple months after I gave them my information. Not 4 to 5 calls a day between the hours of 8 am to 8 pm. I finally called back to tell them to stop calling me today, hopefully that actually works. Even if their product was amazing and worked exactly as advertised, I wouldn’t hire them because of their ridiculously aggressive sales tactics. So word to the wise, never give them your phone number.

    5

    I had leaf filter installed on my house and was surprised that in heavy rain some of the water coming from the steep valley's overflowed the gutters. I called customer service, and they recommended radical 90 degree inside corners which are wider than the standard 90s. Outstanding solution and my issue was resolved, great customer service I must say.
    Kind Regards,
    Dana Winitzky

    5

    Quick and very easy to deal with. Was surprised how quickly they got to do the job.

    5

    The Leaf Filter team was great!! From the estimate to the work, which was done on a bitterly cold day, our guy persevered even until it got dark out, then came back the next morning to make sure everything was cleaned up the way it should be! Great work team!

    5

    They customer rep was able to give me an on the spot quote and even went so far as to call the team to see if they had time that same day to come and do the install. They did and were really efficient in getting the work done. They even came back the following week to clean the existing system that I had in place. However, what impressed me the most was how the site supervisor treated his installers with such respect. The product itself is really helpful as we live on a hill under a lot of pine trees. Love the product, but more importantly I loved the experience of working with the LeafFilter Eugene crew.

    2

    My distinct impression of this business is that they should invest less in marketing and more in developing a strong stable of employees--or at least a strong stable of reliable contractors--who have genuine expertise in installation of the product they sell. The product itself has been fine. But it took four service calls for re-installation before they finally sent out a contractor who could actually install the product correctly. That's time I didn't want to spend thinking about gutters or re-arranging my schedule that I can't get back.

    4

    The representative was very nice & friendly. I think he did a good job. I am 81 & can't climb a ladder to check it out. He said that he would have pictures but didn't leave anything. I would like to see a picture of the clean gutter & the finished job.

    2

    Installation was not ideal. Training Rep. had to come out and finish or should I say to fix screw ups of one installer the next day, as I would not sign off on the job as done. After the first hard rain I took a look at the gutters and there was so much gravel from the roof, I wonder how many years of service of the roof I have lost due to traffic on my roof. So time will tell if leaf filter gutter protection was worth all the money that it cost me.

    2

    I was less than impressed with the installation of the product. Two crews showed up after noon to install 400 ft of gutter protection. They quit long after dark and said they were done. There was 30 ft section that wasn't done yet and too dark to inspect the job. The following day they sent a different person to finish the the job. I had an opportunity to record by Drone the previous days work and found another place that they failed to install the last 4 ft of a 34 ft run that could only be seen by Drone camera. The installer finished the job and I paid him and received my warranty. I only have one remaining complaint and that is a leaking downspout that drips on the walkway below.

    5

    Both the marketer and the installers were friendly, informational and efficient. Great experience. Thank you.

    5

    My gutter was in bad shape, partly detached from the roof, and heavy rains were predicted in two days. I contacted Leaf Filer and they arrived and gave an estimate that very day. Leaf Filter was installed the next day by an incredibly competent worker. Then the heavy rains arrived and proved beyond a doubt that the system works!

    1

    My wife and I had the LeafFilter gutter guards installed on our home, and it's been an absolute nightmare. As soon as it started raining, the water went off the roof as though the gutters weren't even there! Rain just dripping off the edge of the roof all over the deck and entryway. Our gutters actually worked better BEFORE having LeafFilter installed. According to the people at LeafFilter, it's working as designed and our gutters aren't clogged. They won't honor the lifetime warranty or money back guarantee. For the price of this garbage, you could have your roof & gutters cleaned many times a year for many years. Do yourself a favor and look up the class-action lawsuit they're involved in!

    1

    EXTREMELY AGGRESIVE SALES TACTICS AND HARRASMENT.

    Stay away and never let them get your contact info. They will not stop harassing me and my wife. I've blocked their number, replied STOP to text messages and told them we're not interested several times.

    They just show up to our house uninvited. Very creepy