Integrity Home Heating, LLC
About the business:
At Integrity Home Heating, LLC in Eugene, we specialize in providing comprehensive HVAC services. Our expertise spans across HVAC contracting, air conditioning repairs, and furnace maintenance, ensuring your home stays comfortable all year round. As a reliable mechanical contractor, we also supply top-quality air conditioning systems to meet your unique needs.
We understand the importance of prompt and efficient service, which is why our team of professionals is always ready to respond when you need us. Our commitment to excellence extends beyond repairs and installations - we're here to help you maintain your systems with regular check-ups and preventative maintenance.
Choose Integrity Home Heating, LLC for all your heating and cooling needs in Eugene. Trust us to deliver reliable solutions tailored to your home and budget.
Services:
All services 7Hours of operation
- Mon – Fri
- Sat – Sun
- 8:00 AM – 5:00 PM
- Closed
Latest reviews
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Phillip Farris8 June 2026
Kevin and his team are true pros - the kind of owner/operator business that’s unfortunately becoming rare. Pricing was competitive and they did thorough, punctual work.
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James Waggoner8 June 2026
Empire Property Management has hired dozens of HVAC companies over the years. With good prices and amazing service Integrity Home Heating is the best of them all.
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Shayla Duke8 June 2026
We got a heat pump that repeatedly stops working. It's supposed to have a 10 year warranty. They always have to come out and monkey around with it and nothing ever works. It always fails when its freezing out and when we need it the most.
They tried blaming the manufacturer at first and even said they have another customer with the same issue as ours. They initially talked about replacing the entire unit. Then it switched to replacing the motherboard or something. Then they said it's because it periodically goes into defrost mode. But defrost mode for 10+ hours is a bit excessive. Then they tried to blame it on our insulation. Then they tried to suggest that it was actually blowing out heat when it barely was, suggesting that I may be imagining being cold. Then they said the remote must have malfunctioned and got stuck in timer mode. They said they fixed it by removing the batteries. The next time, they said they fixed the remote by setting the timer on/off to the same time. They also said they were ordering as new remote, but we never heard back.
I dont understand why they dont just replace the thing. I'm not imagining being cold. When it works, it works very well. Sometimes even too well. But when it stops working, which about 4 times a month in the winter, the cold is absolutely unbearable. I dont even see what the purpose is of trying to get them to fix their mistake anymore if they dont intend on doing anything to rectify the problem.
UPDATE: it is now the summer of 2024. I can't believe that this place can't return a call on the same day. I have been calling since about 2 pm and texting and emailing, I have yet to receive a response.... Unbelievable.