Reviews of local pros in Eugene, Oregon

I can't say enough good things about this place! I was having a hard time finding someone in or near Corvallis to even respond to messages and phone calls. Automatic Heat is in Eugene, but serves Corvallis as well. They responded quickly and were able to set up an appointment only a couple weeks out. I wanted to install a heat pump in only one room of my house. From the beginning, they treated me like an old friend. When an appointment came open early, they immediately called and set up a new appointment. This was in late Jan/early Feb during a cold snap, so the timing couldn't have been better.

The installation went quickly and smoothly; finally some heat in an addition that had always been underserved by the central forced air heat. We were thrilled! However, the next day, we discovered that our water heater was offline. It seemed like it might be related to the heat pump installation because a new breaker had been installed for the heat pump. I called Automatic Heat and they immediately contacted the electrician who had worked with them on our small project. They said they hadn't touched that circuit, so we began troubleshooting the problem ourselves; flipping the circuit, resetting the water heater, etc.

Melissa and her team didn't give up on us, though. They ended up sending Michael to our house (in Corvallis!) to see if he could help. He spent quite a bit of time and determined that one of the wires in the breaker had become disconnected and he repaired it! It's unclear whether this had anything to do with the previous day's work, but Automatic Heat went the extra 100 miles to get our water heater working again. At no extra charge! These are the guys to go to!

I've used Automatic Heat for years now. My current heat pump is going on 17 years, purchased from Automatic Heat. They are busy and you have to plan ahead for your service. The one time I needed something really quick, Michael got back to me and resolved my issue the very next day. I've never had an issue of any sort. Techs are knowledgeable and have always taken the time to explain things to me and answer my questions.

The young man, JOB, they sent to service my Daikans did an Excellent job. He was very helpful in answering all my questions.
I look forward to seeing him next time.

The repair tech was on time and very helpful. He gave solutions to the issues that I was having and ordered parts to get the job done ASAP. He was sympathetic to my issues. Melissa, in the office, was extremely helpful. She went above and beyond her duties in order to help me understand my issues and why my gas bill had been so high, even though that wasn't her job. Satisfied - will recommend to others and use in the future!

I have been using them for annual maintenance for my furnace and A/C since 2017. I am very happy, and my experience has been that they go above and beyond. As a matter of fact, the person that came this week remembered my pets and brought in my garbage can for me from the curb (totally didn't have to do that). This year I scheduled my appointment and then something happened with the furnace and they were able to get someone to me within a few days instead of me having to wait almost a month until my scheduled appointment. They always explain what they are doing and answer my questions. They also let me know about how long before something major might be on the horizon.

Our split mini was acting up, not heating sufficiently, so we called Automatic and they sent their tech, Jobe to diagnose the problem. He was very professional, got right to the job and determined within an hour that we had a refrigerant leak, due to improper connectors. He explained the issue very clearly and provided a detailed summary of his diagnosis, along with pictures. Our unit is still under warranty, so we ended up having the original installer do the repair job, but I would not hesitate to call Automatic for future issues, and I would highly recommend them to my friends.

Our thermostat connection from the boiler room to the house was fried. First company gave up and left us with no heat. Michael and team at Automatic Heat recommended a truly wireless solution from Honeywell. The owner himself installed the system and it works flawlessly. Just in time for the "arctic" air blowing in. I recommend Automatic Heat Co. for honest quality work. We'll be switching our annual maintenance and inspection to them. Thank you!

Where do I start? We had such a positive experience with Automatic Heat from start to finish! All of the staff we came into contact with were kind, professional, and skilled. They all had a great sense of humor as well and you could tell they really enjoy working for the company. After our heating system died, they worked so hard to help us get a system installed as quickly as possible. At one point they even offered to loan us some space heaters. :) Melissa helped us navigate the EWEB loan process and was an amazing communicator. Thank you, thank you, thank you!

They showed up at the scheduled time and they made the Hybrid Water Heater install look easy. They removed the old water heaters and cleaned the work area up. Definitely happy with their work.

We had a Mitsubishi mini-split unit installed. Automatic Heat was responsive and provided excellent service through every aspect of the project. Everyone we dealt with was professional, friendly, and skilled. It was a very positive experience, and we are very happy. The price was reasonable, too. Highly recommend!

Technician keeps our oil furnace running great. Friendly, thorough and prompt!

I had a wonderful experience with Automatic Heat today. Their technician, Ryleigh, was professional, thorough, and knowledgeable. She noticed in my file that I’ve asked workers to wear masks in the past, and offered to mask before I even mentioned it. She diagnosed a small upcoming routine maintenance issue, explained it to me, and will be sending me a quote. I appreciated the heads up so we can get it fixed before it becomes an urgent problem. In general, she was competent, polite, and put me at ease…which is unfortunately not as common an occurrence in home repair and maintenance as it should be. I hope she’ll be my technician every year in the future! Thanks, Ryleigh, and thanks, Automatic Heat!

The folks at Automatic Heat are responsive, professional, and timely. They've helped us so much with installing and servicing our ductless heat pumps! I highly recommend their services.

Today our Heating/Cooling system was serviced by Jobe. He was extremely friendly and easy to work with. He immediately made friends with our two dogs and treated us as if we were long time friends. We would welcome Jobe in our home anytime. Thank you Automatic Heat for your excellent service and employees!

Technician performed routine maintenance on one Daikin and one Mitsubishi heat pumps, as well as a Navien gas water heater.
Helpful commentary maintained throughout visit.

We recently had a gas furnace and AC unit installed and are so pleased! What an easy process! It was less than a month from the time we called about getting an estimate to the time the job was completed! The price was competitive, the office staff was friendly and the technicians were phenomenal. We look forward to working with them in the future for annual maintenance. 10/10 recommend.

Based upon my approximately 25 years of relying on Automatic Heat to maintain the old (really old—a sawdust burner that had been converted to oil!) furnace at my residence, then the replacement of that venerable old beast with a high-efficiency gas unit, plus A/C, I always call this company first for my HVAC needs. They’re the only outfit I recommend to my friends who need heating and cooling service and products. Auto Heat just installed a 3-zone mini-split in my rental home. Great work by a top-notch team installing a quality system. Exactly what I have come to expect from this excellent company.

I can’t say enough great things about Automatic Heating and Air! From start to finish, their service has been absolutely exceptional. The technician who came out was top notch—knowledgeable, professional, and clearly an expert at what he does. He took the time to explain everything, worked efficiently, and made sure everything was running perfectly before he left.

The office staff were also super awesome—friendly, helpful, and genuinely committed to customer satisfaction. It’s rare to find a company where every single person you interact with is so kind and competent.

If you’re looking for reliable HVAC service with a personal touch, look no further than Automatic Heating and Air. They’ve definitely earned a lifelong customer!

Exceptional knowledge and experience; but better than that: superior response time and delivery of service. Coordinating the staff to come tend to 2 emergencies was a seamless experience, and the staff that arrives is very professional. When they came into our home, they cover their shoes, they have all their tools, are dressed appropriately and even took time to make friends with our dog. They also explained what's going on and in the case of an all day-installation to fix something, kept us updated. Fantastic communication and timely responses each time. Highly recommend.

The Automatic Heat Team just installed my heat pump — professional, efficient, excellent communication skills and good natured. An impressive family business that has been successful for decades because they truly care about their customers and have adapted well to changing times and heating needs.

We can not say enough about how Jobe does his job!! He is so pleasant and efficient we ONLY request him when it is maintenance time. HE IS A WINNER! Jan Estergard