Reviews of local pros in Eugene, Oregon

We received a very thorough service from Dylan today. He was very courteous. Made sure to bootie up inside when working with thermostat and monitoring flow.
We would work with Associated Heating and Air Conditioning again.

We would highly recommend Associated Heating and Air. Reliable with extremely good service.

The HVAC tech Sierra came out to reset our system today. We called in this morning and she arrived first thing this afternoon. Great service! We found her to be courteous, friendly and a hard worker that stuck with the job until she resolved the problem.Impressive and a credit to the company. Associated is a top-notch HVAC company...really the best in the area and we've had experience with a number of them. Keep up the good work!

Greg, our Comfort Advisor, was friendly, very knowledgeable about HVAC systems and extremely helpful in getting the right system for our home. He's the reason we decided to go with Associated.

We found our installers Matthew and Jesus to be polite, friendly, hardworking, knowledgeable and meticulous. They are a credit to the business. They installed a new heat pump, backup furnace and two zone duct system plus new blower fan and central filter. At the end of each day they carefully cleaned up their work spaces. And finished the job right on schedule. I was particularly impressed with their very neat final installation--care was taken to do everything right and it looks spiffy. Even the City mechanical inspector was impressed with the installation and said so.

Our final Associated visit was with Chad, the service supervisor.. Like the rest of the team he came across as very professional, polite and friendly and super knowledgeable on setting up the entire two zone system and thermostat controls including our remote upstairs sensor. Appreciated that he took his time with us on holding school on thermostat operation.

Final Report: Our new system is amazing and we couldn't be more pleased. Even in our recent very hot weather the upstairs now stays cool while the downstairs also remains comfortable. Thank you Associated!

Mike Poplis was the Technician that did the annual maintenance on our two heat/air conditioners. I found him to be very friendly and did a great job cleaning and testing our two units. He was very thorough.

40 minutes of work.
And maybe $100.
In material.
And the bill was 680 dollars. They told me they charge 185.00 an hour so when I questioned the bill. They tell me they charge drive time. So I ask, how far their shop is. It's 20 minutes from me.
But they still charged me for two and a half hours. Completely ridiculous.My advice do not use associated.Heating, they will rip you off totally

I just had a new HVAC system installed and could not have asked for a better experience. The crew was efficient and professional. With the exception of the unit behind my house, I cannot tell they were here!!! All of my questions were courteously and thoroughly answered. I would recommend Associated to anyone!

My AC unit stopped working during the hot days of August. The tech from Associated came out the same morning I called for an appointment. He quickly identified the problem and repaired it within minutes.

I asked the tech to have an employee provide an estimate to have the AC and gas furnace replaced. Greg responded and examined both units. I was impressed by his low key, no pressure approach. I felt he was extremely knowledgeable and provided reliable information. I look forward to having Associated Heating and AC make the replacements in the near future.

Had multiple bids for ductless system install, Associated came back with the best price! They have been quick to respond to any questions we had and were prompt on install. Thank you so much Associated!

I moved into a 6 year old home and saw the sticker on the outside unit. I assumed this company had been servicing the equipment. I have a background in Maintenance and have dealt with many companies but decided to give them a chance. It's been over 5 years now and they haven't let me down once. They even found a significant problem that I had checked out by another company and got it confirmed. Good company and good service.

This is my 1st time with Associated H/AC, which is 1 of 3 recommended service providers by NW Gas. A young man named Dallas (?) called about 6" before his arrival time. He was polite & friendly. He used shoes covers when he went into my house which I appreciated. He looked at the AC & used a hose to clean it. He checked the thermostat & the heating system. He recommended replacement of the capacitator which was running lower than recommended via his measurement device. Everything went smoothly! I would use them again next year. I also found the receptionists friendly & competent.

We’ve always been taken care of here. Their technicians are on time, efficient and kind. They have fixed our water heater and our Lennox system now. The communication is honest and genuine. Timelines are realistically communicated as well. I truly feel they do their best.

Dylan came and did my yearly service on my new unit. He was amazing. Very thorough and informative. He was there at the time he said he was going to be. And gave me some advice on my filter. I was very happy with the results.

Guys did a great job. Very friendly, thoroughly explained all of the ins and outs to my units. 10/10 recommend

Darius was professional, courteous and unphased by the attack of the dogs.

He had my furnace up and running, quickly, ran a common wire so I can upgrade my thermostat and was super fair. He offered me a thermostat when my new one didn’t work but did NOT pressure me to purchase it!

I had heard great things about Associated heating and can honestly say it was all true.

These folks are my new “go to” for my furnace needs!!!!

Arrived on schedule and technician Dylan was very professional with customer service and knowledge of my present HVAC system.
Dylan performed the complete check on the electrical system and the components of the cooling and heating sections .
Also a new filter was installed replacing the factory type filter.
I was very satisfied with the work performed, with the special promotional pricing.
I received several options to upgrade or replace my present 20 year HVAC system, and will consider these options with my upcoming appointment with their customer service staff.
Thanks again Dylan , for a job well done !

Blake is so personable and knowledgeable. I was very comfortable having him in my home, talking through all the details, and bottom line I trusted his input. Working with me as a female home owner, service men are so often patronizing or dismissive and he wasn't ever any of those things! I genuinely enjoyed Blake.

So far I have been very pleased with the consultation and signing the contract it will be a while before unit is installed. I'm very confident it will go well, and meet or hopefully exceed my expectations. I was happy with how professional and knowledgeable Greg was and he helped me get the best unit at the best price.
Thank you!
Update I had a few issues with the line set 1 fitting was not installed correctly, so the line blow off, then they did come out and fix it but that leaked, so 3rd time is a charm, I hope. Seams to be working now properly, heat and air. Thank you all.
John W

Just had their team take out our old units and replace it with a Coleman system. They finished the entire job in about 8 hours. They were very professional and timely. They went above and beyond with caring for our home and cleaned up after themselves. They had to completely remove the heat pump inside, cut into the wall to make the space bigger, remove our old unit outside and install an outlet by the new outdoor unit.
They even put back our white rock around the new unit without us asking. 🩷 We love our new AC and the team that did it. It’s so quiet and works amazing!! I definitely recommend them above any other company out there.

I am so glad we chose Associated Heating. We were able to have a walk through and proposal within three days. The install of the mini split system was two days and that included a bathroom fan and attic fan I’ve been wanting for years.

The crew was quick, professional, and are great craftsmen. I put a level on one of the heating units and they’re dead on! The only reason I checked is to rehang a picture under the living room unit. I trusted them 100%. (Don’t judge them on my crooked photo. That’s all on me!)

Thanks Jason and Tobin for all your help. I’m so happy with our system.

Max came out promptly and fixed what appeared to be a complicated problem with my heating system in minutes. He was patient with my questions and extremely personable as well -- couldn't ask for more!

I've been a customer of Automatic Heat for 20+ years. They are responsive, professional and super nice people. Highly recommend their company for excellent service.

Best experience I could hope for. Great people 💯 recommend. Explained everything i had questions about.