Roofing & Gutters reviews in Eugene, Oregon

probably the best communication from a company that i have dealt with in recent years. They did a very professional job, sent pics throughout process, and cost was reasonable. Absolutely would recommend them for any of your roof/gutter needs!!!

We had such a great experience! Within 24 hours of making our first call, Marcus and Oliver were on site to provide a free consultation. All explanations Marcus provided us were extremely clear and he was careful to take pictures and video of all areas of our roof that needed fixes.

The project itself flew by. We needed a full roof replacement including removal of much of the plywood and installation of new venting. Our roof is very large, but Jamie and his crews got the massive undertaking completed in just 5 days! We have a neighbor who has been undergoing a similar roofing project with a larger roofing company - it's been 6 weeks and they still are not finished.

We are very happy we went with Expert Roofing.

Sending a shout out to Expert Roofing and their crew! Thank you Max! He went through all the walk throughs and explained each check mark so I understood the processes from start to finish! The Roofing crew were polite and got the job done quickly! Marcus sold me on the quality of their products and cost estimate! Thank you Expert Roofing, I’m very pleased! Judy McCrady

We are so impressed with the quality of work done! Very good communication about every step of the process. Eric and Daniel were great to work with! I highly recommend them. Our house looks like a brand new home. The siding made such a big difference! If you are military ask for the discount!

We worked with Tyler and Max at the front end and final review of an excellent roofing job. Their crew was efficient and did a great job in just 3 days . Their warranty is outstanding and they are a good local family business.

We had a great experience with Expert. We had our siding and new roof at the same time. Tyler walked us through the whole sales process. He was very kind and answered all our questions. He did not pressure us.
The siding guys Daniel and Eric were terrific. Great guys that did very careful and thorough work. The roofers did great work under the diligent work of Max the project Foreman, who had to have them fix some things that were done incorrectly. The roofers left a real mess in the yard but Max made sure it was all taken care of quickly and professionally. Max made all the difference in this project. He came out everyday to check the progress, was always available by phone for concerns and the final walk through was very specific and detailed. The price was pretty high but we are very happy with the beautiful results!
Janet Logan and Glenda Jeter

A+ Experience – Highly Recommend!

We couldn't be happier with our experience working with Expert Roofing. After having a tarp on our roof for nearly a year, it was honestly hard to imagine the day we'd have a real roof again—but thanks to this team, we now have a beautiful metal roof that completely transformed our home.

Tyler, our salesman, was fantastic from the start. He was informative, honest, and never pushy. He walked us through every step and made sure we felt comfortable and confident in our decision. Chris, our project leader, was incredibly responsive and always willing to take the time to work through our questions and concerns. You can tell he genuinely cares about the customer experience and getting things done right.

The roofing crew was amazing—on time, professional, friendly, and seriously efficient. It was refreshing to see a team that takes so much pride in their work, and it really shows in the final result.

We’re beyond grateful for the whole crew. They made what felt like a huge, overwhelming project feel smooth and easy. Can’t recommend Expert Roofing enough—if you’re looking for quality work, excellent communication, and a team you can trust, this is it.

My wife and I purchased our home knowing we needed to replace the roof in a couple years.

We had Marcus bid our new roof and he did a great job and explained all the materials and showed us samples to see the different tiers on quality of materials available. They weren’t the cheapest bid (which was expected with the name “Expert”) but we were looking for quality and speed as it was December and they had great reviews.

Max came out within a week and as the project manager explained there was an opening in the weather and they could get started the next day on Friday. He did a great job communicating with us the whole time, and checking that all of the quality checks were being met.

The demo and install crew were all amazing as well! We have a fairly large roof and I would’ve never thought they could knock it out in 3 days! But that’s what they did and pushed through before Monday’s big rain storm.
We had a crazy wind storm on Tuesday (just 2 days after finished install) and not one shingle was out of place.

The roof looks amazing with perfect lines and we’re very happy to say they all are the “Experts” and deserve that name.

We highly recommend them.

I am really glad that I hired Bonn Roof Care for a full roof replacement. They did a great job at a great price, and I am really happy with the service they provided. Was really excited to see that my skylight replacement came with a remote control shade. Highly recommend these guys Thanks a bunch!

They did a great job, very reasonable pricing

Prompt, quality work at a fair price!

Quick Honest work. Great job putting gutters on. Recommend them highly.

Amazing how quick the job got done and NO Mess left behind!!!

If I could give this company a 0 that’s what I would do - total rip off ! 300.00 dollars to hose your roof down and leave a total mess. The owner is a gaslighter and has no regard for his clients

Fast, professional, and I very much appreciated the extra time they took to clean the house and ground when they were finished. Roof looks fantastic, will use again!

Had my gutters and roof cleaned. Still have moss and gutters still dirty. Said nothing, and charged us $395.00 only here 30 mins, awful job and thanks for nothing.

I had some technical questions for the owners, Todd & Joni, and they had a great knowledge base and just great people to connect with! When it comes time for a roof cleaning, I'll choose them for sure! Highly recommend them!

I haven’t even hired this company and I have a few things to say about them. I’m an in home caregiver and in the neighbor hood I work in multiple neighbors have hired this company. Every time I go for a walk with my client their crew is talking about me in Spanish (not knowing that I speak spanish). It’s just very disrespectful this has happened twice already. Definitely won’t be recommending them.

I hate to give a bad review to a mom and pop business, but the folks from Bonn Roof Care didn't seem very communicative, didn't seem very professional, and their slow communication resulted in a delay of my project. First, they came out and did an inspection. I had to call them to get a response to see what their estimate would be after the inspection. That took about a week. They apologized, but told me that it would take longer to get an estimate. Then, after a few days, they said that they couldn't take the job, although they said that they could initially do it. I asked them why they couldn't do the work that they had initially verbally agreed to do. It's been a couple of days and again, they haven't responded. So I'm giving them a negative review for their lack of responsiveness, slow communication, and for the fact that they can't do the job and haven't even explained why. I'm giving them a 2, rather than a 1, because they intimated that there was some tragedy in the family initially that caused part of the delay, but I was given conflicting information about this too, so I don't know how reliable this is.

Needed a roof replacement and went with Bonn. The crew was here at 8AM sharp both days and got straight to work. Only took 1.5 days to complete. The owner Todd and his wife were quick to respond to communication and nice to work with.

The entire team is kind and responsive. Appreciate their quality work and definitely what they pour into the community