HVAC reviews in Fairview, Oregon

Fantastic service from Family Chimney Repair. I had difficulty with some of the other shops responding but they were very responsive here. I had them sweep chimney, demolish an old firebox and build a new one. The work is clean and very well executed.

Super fast response and excellent bid process. Very nice. Ended up being able to do the job two days early. Great communication, no surprises on the bill, would def recommend. The last photo is the dreaded “before” photo.

A 10 out of 10 company for sure! Igor, the owner cares about his crew and workmanship. He is a rare find, he knows what he is doing. I am so glad we went with Family Chimney Repair :-)
1st picture before, 2nd working on chimney after they removed the old one and 3rd and 4th are final NEW chimney.

Lynn did a wonderful job of inspecting and sweeping our fireplace! He is a real professional and offered us some very helpful recommendations. This is a really great outfit, and it is obviously a company with a great deal of integrity that takes pride in its work!

Great service! My technician was friendly and informative. He did a great job, laid out protective flooring, went right to work and left my house, wood stove and chimney pipe sparkly clean!

Igor and his crew worked diligently, with christian ethic, and gave more than was required in the contract. I'd recommend FCR to anyone who needs a business they can trust. Thank you!

These guys were amazing!!! Contacted me within 20 minutes of my online request with the first available appointment, which was only a little over a week. Called ahead of the appointment letting me know that they were ahead of schedule just to make sure I was home.

Came in and checked things out. Performed a very timely cleaning, in and out. No mess! The tech was great and friendly. Would recommend Family Chimney to anyone needing there services

Everyone at Family Chimney repair were top professionals. Especially John who showed up on time, replaced the flashing, caulked and painted a sealing coat on the chimney top he installed a few months ago. Excellent service! No notes!

The Family Chimney repair crew did a great job rebuilding my chimney from the roof up.
They were courteous and professional, and had a fair price. They were great about addressing any concerns I had. I recommend them to anyone with chimney issues.

Working with Family Chimney Repair was seamless. Igor got us on the schedule within a week of our initial inquiry and provided a few different options to fix or replace the existing structure. Given that our newly purchased home was built in the 1920s, and the original chimney had already been repaired multiple times, we opted to have it torn down and rebuilt. Igor and the team completed the demo, rebuild (incl. flashing, crown, rain cap, flue liner installation, and water repellent), as well as a general chimney sweep from Thursday - Monday. It was a very quick turnaround for such a large job. They also provided a few different options for the chimney cap to ensure the final look matched what we were after.

Pictures attached below show the original structure (photo 1) and the rebuild completed by the team (photos 2-4). Thank you Family Chimney for your care, communication, and attention to detail. We feel much more confident heading into the rainy season.

Family Chimney Repair/ Igor, were very efficient. They were able to come sooner than originally scheduled and got the job done very quickly. What a great company! I would definitely use them again and recommend them to all our family and friends!

Very nice guy. In and out in a jiffy. No mess. And made my day. Now we can have a fire at Thanksgiving and Christmas. And always handy in a power cut 😁

This review will be semi-lengthy, given the unique circumstance. Please read in full to get whole picture of rating. I want to be fair to the owners, so I first review the quoting process and second the work. The first is what was the most frustrating.

QUOTING.
We were placing a bid on a house & the inspection returned issues relating to tuck-pointing on TWO chimneys (img 3-5). We called around for quotes, and fortunately Family Chimney had an immediate opening for a quote. The crew came out, took a look at the two chimneys. On the day of the quote, David was helpful; he talked us through the issues and showed us images covering the problems for both chimneys. Some things from their quote aligned w/ what roofers and inspector highlighted,
but some new things. Which was helpful! We received a quote promptly and so we were able to use this in our negotiation for the home offer/purchase given issues with these two chimneys. The owners had a previous quote but Family Chimney appeared* more affordable. We ended up closing on the house and so now had two chimneys to fix. Out of respect to companies that gave us quotes on the things we used in the negotiation, we scheduled to get the tuckpointing down for the two chimneys that needed it, which David discussed with us.
A couple days prior to the work, we decided one of the chimneys (smaller one) would be removed below roof line by the roofing company as there was it was being used to vent a very small pipe for the water heater. We reached out to Family Chimney and spoke to Igor. He took our questions but noted that our *quote was never for the two chimneys… it was for a one chimney, even though we had asked a quote for both. This was frustrating because we used the quoted price to negotiate on the sale price.
We spoke to Igor during this time about the quoting error and he tried to be flexible/helpful. However, it did come off a little as if the misquote was somehow an inconvenience in scheduling to them... Which was a bit unfair. I was under the impression I got a quote for two chimneys that I had requested—I’m not all that familiar with chimney repair quotes after all. Anyhow, Igor worked with us to reach a semi-okay compromise. It wasn’t great but I just wanted to get the job done at that point. Fortunately, the smaller chimney was demo’d so we weren’t out a lot more money. However, if it wasn’t demo’d the misquote may have cost us an extra $1200-$1500…

LABOR/MASONRY.
Igor was very communicative and the work was completed on schedule. The flashing & tuckpointing was completed on the main chimney. The mason left some splatter on the siding of the house, but after I contacted Igor he had someone out to clean it promptly, which my wife appreciated. So far, the chimney and flashing are holding up well during the rainy season. Prior to this work, you could see day light through some of the mortar. Now everything is sealed, which is awesome!

In general, the people doing the quotes and those writing the quote/doing the work need better communication. This could have been avoid and I would have been pretty satisfied. It should not be the customers problem if there is an internal lapse in communication.

1/15/25 EDIT:
After my review, David reached out to learn about the error in the quoting process. He contextualized where the issue may have arose, apologized(!) that it happened, & said they are updating their system to be more diligent in the process. I appreciate their commitment to doing better and after the fact updated my review from 3-stars to 4-stars.

Kelly was awesome! He did an amazing thorough job. Very knowledgeable and polite. We will definitely be using them again for all our chimney needs.

Excellent rebuild of my chimney with period-correct bricks. Pristine install. And a few weeks later when I had an issue with the chimney, the owner himself came out and diligently worked until the issue was resolved. Excellent company, highly recommend!

Our chimneys were leaking. We hired a “chimney guy” to fix them but afterwards, they still leaked. Igor and his crew at Family Chimney Repair rebuilt one Chimney and put a new crown on the other. They were punctual, professional, and very skillful. They got the job done in just a few days. Igor is truly an artist. I wouldn’t hesitate to call him again - although I don’t think I’ll need to.

After a few extremely outrageous bids from other companies, Igor came and gave me a fair bid. He was patient while I decided whether to move forward. As soon as I requested service, they were there within a few days and completed the job quickly efficiently and extremely respectfully. They are a great team.

I was very impressed with not only their price, but their professionalism, availability and honesty. Their quote was very reasonable and competitive. Igor was very communicative and easy to contact when I had any questions or requests.
Overall, the process was great and the photos speak for themselves regarding the quality and craftsmanship of their build.
I would definitely recommend Family Chimney Repair, and I will certainly be using them for future projects and repairs!

Quick, showed up on time, vacuumed the inside and outside of the fireplace. Price quoted was without taxes so be sure to add that on to the estimate. Didn’t check chimney from the roof and in the past they have always done so. Moved a few things to access the electrical outlet and make room for his equipment but didn’t put anything back when he was done.
**The owner called to discuss my concerns. I appreciate his willingness to satisfy my concerns. He gave me a discount and his commitment to excellence.**

Family Chimney Repair just finished building a new Chimney for me. The old one fell apart. They did a fantastic job and were extremely nice. I would highly recommend them to anyone that needs any work done on their Chimney. I'll definitely call them again if I need any more work on the chimney or fireplace.

Family Chimney Repair did an excellent job tuckpointing, repairing the crown, wash and sealed our chimney. They are prompt, polite, efficient and fair priced.