HVAC reviews in Hood River, Oregon

Matt was awesome. He showed up at the arranged time. He was pleasant and knowledgeable. There wasn't any mess to clean up. He did his work in about an hour.
All good.
Thank you, Matt.

Scheduling was easy and shortly before the scheduled appointment I received a text letting me know the tech was on his way. It included a picture of the tech and a short bio.
The tech was great. He took time to explain things and answer my questions.

Really nice guy, explained everything and did a great job. My furnace was making a funny noise that my wife picked up and he looked at it and I needed to have a part replaced and he did that along with my routine furnace maintenance. This review is dated September 29, 2025. Looking forward to seeing one of your great specialists out here next spring for my AC maintenance.
Best to all, Ken And Suzanne Lease

Matt also came out to my house today on December 1 for my routine fall cleaning of my furnace. He did a great job and explained everything to me and we discussed when to do routine maintenance on both my AC unit which also was by A&E. Ken L.

I wanted to make this a separate evaluation, but I could not find the method to do this.Ken L

AC issues in heat wave. Quick response in scheduling and tech Matt was efficient, knowledgeable and caring! Issue identified and part replacements were sourced and installed by Matt! All on a warranty provided by previous installer.
Also thanks to Jackie and scheduling staff for quick responses and appts!
Highly recommend!

Called for service and Barrie was here in less than an hour. I understand they were able to be here fast, and was only here for 5min. But the price was not expected. Not Barrie's fault, he did great.

Our air conditioner quit on Friday, a record heat day. A&E was able to find an appointment for us on Monday morning. Matt White called and was able to come an hour early. He put on shoe covers and began work. He pretty quickly identified the issue and fixed it. He recommended getting a dehumidifier. I showed him our dehumidifier that had not worked for several years. He fixed that too! I have never been so relieved and happy with a repair of any kind.

I was very satisfied with the service from A&E. Brandon and Zach were pleasant, professional, and knowledgeable. They cleaned the duct system with no mess to the rest of my house. They provided information about what they were doing and answered all questions.
Thanks for your service.

Matt White and Troy did a fantastic job on our annual furnace tune up. Showed up on time, wore the proper gear in my house. Took the time to check filters, change them, made sure my furnace was ready for the winter season. Signed up for the maintenance plan!

The A and E Heating and AC team Mike, Greg and Zach were great to work with. They were polite, professional, knowledgeable and took care to keep things cleaned up. The three room mini split system is amazing. The heat pump super quiet. Great experience!

It's always easy to schedule an appointment to have our furnace serviced yearly. Matt Finney came out, worked his magic, and our furnace is good for another year.

Carson Cooper was here to do annual maintenance on our furnace.
He was friendly, efficient, and professional and spent the time to inform me about some of the tests that he performed and showed me parts he cleaned and checked. I want to have him back for annual maintenance under our maintenance service plan. We appreciate A&E and their wonderful staff!

Matt is such a nice guy! Took time to explain everything he saw and did. Figured out the noise and helped me think through next steps for both water heater and heat pump. Will definitely stay with this company for my repairs. Thanks Matt!

A&E was recommended to us by our neighbors, we called to have our broken-down old heat pump replaced along with the heat handler. Karin came out and gave us our options with a quote.
Jake and Davey did the installation within a week. They also brought in the electrician. We purchased the Trane set.
The entire process was seamless and super professional.

They were so nice when I called, desperate because it's winter and my furnace motor blew after a power outage. The technician was very professional and explained all my options to me and my landlord. We appreciated their prompt service and compassion.

Really knowledgeable and kind team. Dan came by recently and was absolutely great. Found an issue, fixed it quickly, and helped us think through what to do going forward. We’d highly recommend A&E!

Tech was very knowledgeable and explained everything in easy to understand terms. He was very professional and showed any parts that needed to be replaced. I was extremely satisfied with his visit. I will use them for future servicing and repairs.

It was wonderful that Carson was able to come today to get my heat pump working again! He explained everything so well. I highly recommend this company!

My heat pump had started making a funny loud noise during start up, so I called and scheduled an appointment. Matt showed up on time and quickly diagnosed the problem and was able to replace a few worn out parts. He spent the time to clean in and around the unit in anticipation of the coming winter months. Overall very satisfied with the work.

I was more than pleased with Aaron's work at my home replacing my tub and showers water regulators. He did an excellent job of installing them and cleaned up after the jobs were done.

I was delighted to get Dan for my service tech because of the excellent work he did a couple of years ago to diagnose an intermittent fault on a circuit board that turned out to be present in several other customers' furnace circuit boards as well. Great service call...

If i could leave less than one star I would. DO NOT use this company, call Chinook instead. I'm attaching the invoice, and photos to correlate. When I called, they stood behind the $221 cost for a 3' clear tube! A CLEAR THREE FOOT TUBE! The condenser, which they say costs $446 is available on Amazon for $59. This was a 1.5 hr service call.