Bathroom Remodeler reviews in Portland, Oregon

4.6 based on 56 reviews Back to the listing
    5

    Victor is super helpful and knowledgeable to get the project started for new clients!

    5

    I did A LOT of research for three bathroom projects and chose Portland Bathroom Pros because the team is knowledgeable, honest, kind, affordable, and most importantly the type of people I can have in my house for months during long renovations. I appreciate their integrity, attention to detail and making my needs a priority. Looking forward to them building my new ADU!

    5

    Having recently bought our first home, my husband and I were eager to start our home renovations to match our goals and needs for the property--starting with the bathrooms. Because this is our first home we didn’t have a network of trusted contractors who could help us navigate the world of remodeling. Fortunately I met Victor, the owner of Portland Bathroom Pros, through a mutual friend. He came by our home in PDX and we got the conversation going. Right away I felt like he was listening to my hopes for the property. He set up an atmosphere that made it safe to brainstorm while providing critical feedback about fixtures, design, and intelligent functionality for the bathrooms.The construction process was very straight forward. After signing a contract, he showed up on time, took the necessary steps to mask the property for dust collection, stayed in budget, kept us in the loop about the stages of development on the project, and hired a professional cleaner to clean the new bathroom and the house on the last day of work! While I think it maybe a few years before we tackle our next dream project (the kitchen), Victor and his team will be our first call!
    Thank you, Portland Bathroom Pros, for your hard work!

    5

    TL/DR: just hire Victor and co, you'll be glad you did. I started with a complete bathroom remodel and Victor easily had the best price, ideas, vision, and superb communication. He understood exactly what I wanted and added value every step of the way.

    Barely started, it was clear that I needed an entire electrical panel upgrade and relocation. Victor got several electrical bids and used his knowledge and experience to select the right subcontractor. In less than six weeks I had an amazing new bathroom along with a modern electrical system, all below his budget. This is a class act from start to finish.

    5

    Victor and Evan were great to work with. When seeking quotes for our shower, it only took one phone conversation with Victor to choose his services. He was direct, clear, and able to give us a quote through pictures. He was patient over the time it took for us to decide on tile and other aspects of the project.

    The wall behind our original tile was waterlogged and leaking to the external wall, a whole replacement job was needed. We had an annoying sliding door that we wanted remove. Victor explained what steps needed to happen, and what was possible.

    When job time came, the crew put in clearly articulated and consistent work-days. We are very happy with the new bathroom, and impressed with the whole service experience.

    5

    Victor and the Portland Bath Pros team was great to work with - from the first conversation Victor was a great partner on our small bathroom remodel project. He made great suggestions and recommendations as we were planning to help get a great final value while still keeping within our budget. During the actual work, he was very communicative and always happy to answer questions or give more details about the next steps of the project. Overall, I really appreciated Victor's positive attitude and professionalism, even despite several surprises along the way. Would absolutely work with the team again on our next project!

    5

    Miracle Method did a fiberglass insert refinish project for us. Our shower stall was gross. It was yellowed and had scratches and we couldn’t get it to look clean. We saw a job done by MM at a friend’s house and was impressed how beautiful it looked. We made the appointment. They came and gave us an estimate. When they came it was finished in 1 day. They were professional, efficient, disposed of the old shower doors and cleaned up at the end of the job. It has a 5-year warranty but they say it will last years if properly cleaned.

    5

    Great communication with everyone, the front office were excellent updated me with texts and calls about the technical team their approximate arrival times .

    Carlos was great , professional, on time and did great prep work .

    We are very pleased with the finished product

    5

    Acrylic tub looks great. Job took 8 hours over two days. A bit on the pricey side.

    Of course, the question is "how well will it hold up?" But I believe the 5-yr warranty suggests it'll do just fine.

    Company communicates in clear and timely manner. Calls are returned if not answered immediately.

    Edgar, the pro handling my job, was polite, prompt, and neat. Nothing for me to clean up.

    Highly recommended this outfit.

    5

    It only took about a week after my initial estimate visit to get the work done. It was done in less time than estimated by a very courteous and efficient young man named Miguel. I am absolutely thrilled with the results. Now I feel safe taking a shower in the only bathroom in my home. It went from an almost 21 inch high bath tub down to a nice little 4 inch step over.

    5

    We are happy with the shower/tube refinish. It is a very clean and fresh finish. The installer, Luna was very professional and did a great job. This work was for a rental and we will use again for other units.

    2

    Well this was an interesting experience... I gave them 2 stars because in the end our tub looked good but the whole process was NOT GOOD.

    We have been remodeling our home for the last 2 months and spent a lot of time and money to make our bathroom the show piece of our house. Miracle Method asked to be the last people in the space making it sound like they would be clean and tidy and make our bathroom pop.

    I showed up at the end of their work and walked in to an absolute mess.
    -The bathroom was covered in dust (they didn't put up any plastic or paper it doesn't look like) all over our brand new light fixtures, tile walls, and windows - I spent an hour cleaning up after them.
    -The silicone job was atrocious. We didn't ask them to silicone. They didn't ask us if we wanted them to silicone. They didn't as what color to use. They just smeared (emphasis on SMEAR) shiny white silicone into our black tile floor grout lines. Into our grey tile wall grout. They left finger streaks and gaps in the silicone. Every person that saw it said it looked like the person had literally never caulked anything in their life before this.

    So we called them and had the supervisor come out to look. He agreed it was an absolute hack job and not acceptable. This was day 3.
    Day 4 they spent 6 hours between 2 people taking the silicone out.
    Day 5 they spent another hour re-finishing the tub.

    Including the weekend their "2-day refinish" took a total of 7 days and required me to call off several contractors and pushed back our ability to finish the bathroom. The technician apologized for not checking with us about the silicone color or about siliconing at all. He was very nice and upbeat the whole time and made it right in the end.

    When it came time to collect payment I asked about a discount due to the mistakes, delayed project and the fact that I had to personally clean my bathroom after their first attempt. I spoke to a manager named TIA. She told me that the technician called us to ask about silicone and we didn't answer so they would not give us a discount. Literally the opposite of what the technician apologized for not 10 minutes prior. She accused me of lying and that she would not give us a discount. She had TONS of attitude and was very unpleasant to talk to. She interrupted me and talked over me throughout the call. Ultimately they gave me a whopping $45 off. I promised to leave them, and TIA especially, a very thorough review of their work.

    Check out the photos and see if you'd be happy with them leaving your bathroom like this. The people who I met on site were all very nice and took care of the issues that they created. Had TIA not been so snotty I would not have left this review. Hi Tia.

    Overall I don't think you have many options for this work here in Portland so if you DO hire Miracle Method you better keep and eye on them and walk them through step by step what you expect.

    Had I not called them out on the poor quality they would have left my bathroom like shown in the photos below. Now imagine beautiful tile on the floors and shower walls, a nice green tile backsplash/wall behind our sink, with brand new fixtures and faucets and lights and they leave the silicone looking like the photos here. really??

    5

    It looks like we have a beautiful brand new top now

    5

    Friendly crew and amazing work. Got me in on super short notice due to house going up for sale. Couldn’t have asked for anything else.

    5

    I have to say that from our first contact with this company until the time the technician let, the experience was fantastic. I am shocked at how well our shower pan and tub turned out. I didnt expect that and am very satisfied. Our technician doing the work was Eugene and he was prompt, courteous, neat as a pin and did a great job. In our case, refinishing made much more sense than replacement . A really positsive experience!

    5

    Beyond my expectations! My 100 year old tub was tired, discolored and damaged from a previous refinishing attempt. Miracle Method sent an incredibly talented technician who did an excellent job and communicated clearly throughout the process. My only regret is putting off this project ... I will recommend Miracle Method to anyone who needs refinishing work! Thank you!

    5

    We had Miracle Method fix a hole in a fiberglass tub surround.
    They did a great job at a reasonable cost. Highly recommend!
    Pete A

    5

    Fast, professional and beautiful results! The guy they sent out was great, friendly with my 4 year old who wanted to know what was going on. We are obsessed with the results!

    2

    Don’t trust the estimate, and use your own plumber.
    It’s hard to pick the number of stars. The work was just done and looks fantastic. The person who did the Miracle Method refinishing work was a hard worker, thorough and informative. I cannot comment on the longevity of the product yet, but I am hopeful and crossing my fingers.
    Why the low rating then? I was billed more than 50% more than the quote I received before starting the project I agreed to. That is unacceptable, and it was not in my budget.
    The increase came from the plumbing services involved in the project, which simply involved taking off old fixtures before the refinishing work began and replacing them with new, standard fixtures.
    Hire your own plumber and get your own replacement fixture!
    I got a quote for the plumbing beforehand from a plumber who was not with Miracle Method. It was slightly more than what was estimated for me by Miracle Method and a 1/4 of the price I ended up being charged after using plumbing services through Miracle Method.
    I went with the company’s suggested plumbing not because of the slightly lower estimate, but because I thought it would go smoother, as the two companies work together frequently. Not only was the process not smooth (I was without the shower being redone for more than a week), the poor decision to not hire my own plumber cost me. Big.
    At the least, a likely overage on the quote could have been communicated to me, especially because I specifically asked about the possibility when I was considering hiring my own plumber. It should have definitely been discussed with me when the plumber used by Miracle Method arrived and analyzed the job.
    Going from a quote of $295 (plus fixture) in the Miracle Method quote to a plumbing bill of $1,600 — on top of the cost of the refinishing job itself — blew my mind. And my budget for this project. I am disappointed. It felt dishonest.
    If it wasn't dishonesty, it was certainly poor business and communication. I shouldn’t have paid more than $3k for a job I received a quote for that was just below $2k.

    5

    I thought I had to rip out the entire shower area because of the crack shower stall until I stumbled upon your site and requested an onsite evaluation to see if it the base can be repaired. I was Impressed with the work performed by Jacob. He was informative, respectful and very professional. He did an amazing job repairing the cracks and matched the color of the shower walls. Miracle Method Surface Refinishing literally saved me several thousands of dollars. Glad I found your website.

    5

    Exceeded our expectations. Our tub is a very, very old cast iron tub that encased into bathroom over 20 years ago, it was just painted and would get moldy and gross and I hated taking a bath in it and hated having guessing use it even more. A rep came out and looked at it and within a week, they’re very capable and very friendly technician(shoot I forgot his name, but my dog loved him) killed it and I am now look forward to taking a bath in our tub, and I’m no longer embarrassed to have guest shower in our bath.