Home Services reviews in Portland, Oregon

We have been using JanPro for many years now, and it has been a fight every step of the way. We have went through 3 different cleaning crews and NONE of them have done what they are supposed to. Management has been NO HELP! Do not expect to get the services described in your contract, you'll be disappointed.

From start to finish, everyone has been very helpful. Great prices and great service! We will continue to use this company and we highly recommend you do also.

We've used JAN-PRO for our office cleaning needs for several years now. The service is exceptional and consistent. Anytime we have a concern to voice, the lines of communication are open and they help us get it addressed promptly. Highly recommend.

Kelly and Rosa take excellent care of our office! We've been with Jan pro for 4+ years now and they've consistenly exceeded our expectations. They have great communication and are super friendly.

I love our new person that JAN-PRO has sent to clean our office. She is thorough, on time, takes it personal, is charming and adorable. I absolutely love her. It's hard to find someone that truly is the whole package. We found a gem!!!

We have had Jan- Pro as our office cleaners for a little over 5 years, they really take the time to make our office clean every week. We have the same cleaners and it's like they are an extension of our office. There was a time when we suspended service to try and clean ourselves, but we soon found out that it was a larger task than any of us could complete with the attention to detail Jan Pro took. Their pricing is competitive, but the customer service and quality of work are unprecedented. I would definitely recommend these guys!!

It has been a pleasure working with Jan-Pro. They are extremely professional compared to other janitorial companies we have had in the past. They work diligently to provide excellent customer service. The consultant who we deal with, Julianna, is always very attentive to our needs.

Jan Pro has shown to be a reliable and hard working company. I haven’t received any complaints regarding their quality of work and most importantly, they have great customer service! It has been a pleasure to work with Jovana and the other employees of Jan Pro. I look forward to more years of great service!
Thanks again.

We have had a great experience using Jan-Pro for our janitorial services. The communication is good. They have never missed a cleaning day. They are efficient and very good at what they do. We had a couple special requests and they've been able to honor them where other cleaning companies refused - our offices look amazing!!

It has been a great experience working with Jan-Pro. They are professional and care deeply about their customers. I’ve struggled in the past with other companies but the work done here is astronomical. The person who helps us out, Jovana is always very aware of what we need and her ability to connect with us encourages me to continue my services with them.

Our SW Portland company has been working with Jan-Pro for several years now, and we love what a great job they continue to do for us! Julio has taken great care of our office and is very thorough, courteous and always helpful! He recently alerted us to a small plumbing issue we were having, and we were able to immediately address it. We really appreciate the professional service from Jan-Pro and highly recommend them!

I have been partnering with Jan Pro for about 10 years now. I have added their services to multiple sites over the years, and it is always a awesome experience. They are an amazing team in our community.

We have used Jan Pro for the last 3 months at my workplace in Kent, WA. They clean downstairs and upstairs, which is 5000sf of office space. We appreciate that they have a multipoint inspection checklist, which includes at least 34 one items they go through. Lillian is who cleans our space and she is courteous, efficient, and detailed in the way she cleans. She will ask if it's ok to vacuum your office, as they come and clean during our work hours. I have personally witnessed Lillian wiping down office chairs and window sills, which got overlooked with our last cleaners. Their invoicing is easy and they are very clear in their pricing when we were deciding if we wanted to use their services. They came in recently to so see how we were liking Lillian's services and if there was anything she was missing, anything extra we wanted her to do, and to make sure we are happy with Jan Pro. We are so far very pleased with Lillian at Jan Pro and are happy we switched to them.

We’ve had a really good experience with Jan-Pro so far. Our consultant, has been great to work with & easy to get ahold of. She always is quick to follow up if anything comes up.

The cleaning team has also been dependable and does a consistently solid job keeping our facility clean. We appreciate the work they put in and the support we’ve received overall.

Great Company and Great Service!

Love there quick response time

Excellent company to work for and with.

Very reliable firm. Prompt, honest and polite.

These guys are amazing. Very reliable company!

Great company to work with. I’ll definitely be using their services again.

Satisfied with the company. They perform monthly and Covid cleanings at a reasonable price.