Home Services reviews in Salem, Oregon

I was amazed at the level of service and quality of communication at Masterful Carpet Cleaning. They responded to our request for service quickly, were able to schedule us in a few days, and did a fabulous job! The technician was courteous and strived to meet our needs. I will have them back and recommend them to anyone needing a professional carpet cleaner.

Had my carpets cleaned as I prep for Fall. Highly satisfied with the results! From booking the appt on their webpage, continuous updates until my appt, including a heads up that they would arrive in 30m day of…SIMPLE!

Tech was absolutely AMAZING! Don’t look anywhere else! 5⭐️

I have used several companies here in Albany. Masterful was quick, professional, and affordable. I had my carpets cleaned by one of the more popular companies here, and was charged $240. Masterful did the same job and quality for $140. Trust me they’re by far the best in the Albany area.

Their cleaning tech arrived on time and was very pleasant. We went over what needed to be cleaned and he got right to work. The carpet looks better than it has in years. I really appreciated the attention to detail. I would highly recommend this company and look forward to calling on them again.

Communication with Masterful Carpet Cleaning was great. They are very responsive and timely. They did a wonderful job cleaning some old furniture for me. I will definitely use them again!

Just a before and after. We sure needed a good professional carpet cleaning, having two dogs, the smell got bad and lest not forget all the hair. I love the after, so much better, it also smells amazing. Thank you!

Awesome experience with this company, very easy to contact, super polite and informative, quick response time and affordable pricing. I had my carpets serviced 7/27/2025 at noon and got the text letting me know he had finished before 2pm for 3 rooms, stairs, two hallways and a living room. Came home and the carpets look and smell amazing! Thank you guys again for the amazing work!! 10/10

We are extremely pleased with the outstanding service provided by Masterful Carpet Cleaning. While reaching out to several companies on a Saturday evening, Masterful was the only one that promptly responded to our message. Given our tight timeline of just 48 hours, their team not only accommodated our request but also demonstrated professionalism and courtesy during our initial phone conversation.

The technician who came to our property was exceptional. He took the time to explain the full scope of the work to my wife in a clear and informative manner, ensuring we understood exactly what to expect. His attention to detail and commitment to quality were evident throughout the process.

When I returned home from work, I was genuinely impressed—the carpets looked fantastic. The transformation was remarkable, and it was clear that a high level of care and expertise had gone into the job.

We highly recommend Masterful Carpet Cleaning to anyone in need of prompt, professional, and top-quality service.

Jose came to our home and did our 3 bedrooms and hallway. The previous home owners had two dogs and quite a few stains throughout. Jose was able to get all of it looking fresh and new. He was efficient and very kind. Thank you so much, Jose!

What a wonderful feeling it was to have truly clean carpets! I am over the moon happy with the price and quick service Masterful Carpet provided to me.

Masterful did a fantastic job for us! They were very prompt and responsive when I first reached out. They communicated very well throughout getting a bid, scheduling, and then performing the work. And, they did an incredible job on some really bad carpets. We are very happy with Masterful Carpets.

We had a great experience with Masterful Carpet Cleaning. Extremely detailed, deep clean, and the tech was so nice. 100% recommend to all our friends and family!

Very thorough and detailed. The carpet looks great!!! And the carpet cleaner was early too (so that totally works). Really reasonable price for short term notice and very accommodating And easy to manage thru email & text. (I wish everyone was so adept at communicating like that. TY so much. Would highly recommend them. Tom

Outstanding! Excellent! Highly recommend this company! Best customer service I've received in a long time (and I'm persnickety about customer service)

I cannot thank Randy and Jose enough for cleaning our carpets on such quick notice! Randy went above and beyond working his schedule around to accommodate us ! Jose did a great job checking the stains and communicating with me about what they could be and what he's going to do to clean it. They answered all my questions and did such an outstanding job in our new-to-us home. Now with a clean carpet we can move into our home with ease knowing that it is safe and clean for us to live in. Thank you guys again for everything!

~ Candace Madroñal Radtke ~

I recently acquired a free vintage sofa. I did not know it had cat urine on it when it was delivered. Masterful Carpet Cleaning did an amazing job cleaning this white sofa. They did so well that we found out that the white sofa also had some very light pink flowers 🌸. It was an amazing discovery!! The guy that came out was professional, efficient, and thoughtful about his process. I am very pleased! 😄

The service was fantastic and my carpet looks wonderful! The service provider did such a great job so quickly, I asked for their business card so that I can be sure to use them again in the future.

AMAZINGGGGGGG JOB!
I bought an all white sofa and it was not as clean as I thought it would be from the sellers..
I needed a same day cleaning and Randy was more than Willing to come and do it for me last minute!
When I tell you these sofas look BRAND NEWWWW!
Thank you so much and this won't be the last time! Thank you Randy!

Quick and easy cleaning, all that we were asking for!! Helped me disassemble furniture and move it out of the way. The bedroom already smells and feels cleaner. Will definitely be booking a service in the future.

I recently used Randy and his team before moving into our new house. I was thoroughly impressed! They were incredibly quick and the line work on my carpets was fantastic. I reached out Saturday and he was able to slot me late Monday. My carpets look brand new. Highly recommend! 16 year old carpet looking fresh.

They did a wonderful job of cleaning our carpets. Robert, our tech, was very friendly and knowledgeable and explained the process thoroughly.

Masterful Carpet Cleaning was quick to respond to our request for information on stain removal. Randy, the technician, arrived as scheduled, greeted me with a big smile, and said he was here to resolve our carpet issues. After performing his magic, we were so pleased with the stunning results. Stain’s were gone, and the carpeting looked new.