Reviews of local pros in Salem, Oregon

A-1 Plumbing was so fast and reasonable that I will be using there services again on my other rentals. There staff was awesome and plumbers where clean and professional. I liked that office staff was polite and caring. Plumbers were well groomed not like other companies That I used in the past. The best part was they let me
use a 10% off coupon That was awesome. I have them programmed in my phone for future needs. Good job A-1 plumbing Keep up good work

A-! plumbing responded quickly when the main water line on our 100 year old farmhouse burst. Juan and Carlos arrived on time to evaluate the job and offer a bid. They were very knowledgable, friendly and communicated clearly. They were honest, explained my options and offered a very reasonable price. Their timeline for scheduling the project was ideal. They were recommended by my contractor and I felt very comfortable with them.

They were very prompt, seemed very efficient, and they did take care of a few known and 1 discovered problem. One spare part and maybe 30 minutes of their time. It cost me $350. And no detail of what costs made up this total. I also recieved an estimate for replacing the regular toilet with an ADA one, and that would cost $775. No thank you. Another estimate was also twice what it cost a neighbor to have the same thing done.
So, they are prompt and seem to know what they're doing. But either they thought I was rich, or they are seriously overrating themselves. Thanks for what you did do, but I will not call them again for any reason.

I called A-1 this morning and was able to take the spot of a cancellation. The lady who answered and set my time was delightful. Juan and Saul clearly new what they were doing and made a good team. The job was done in a timely professional manner. Both were pleasant to work with. Thank you all for a great experience.

We contacted A-1 from an ad in local paper about 2 small plumbing jobs. Agreed to pay call out fee if quote by plumbers not acceptable. Plumbers arrived on time and provided quote after discussing the jobs. Quote was much more expensive than expected but we needed the repairs doing and did not want to pay the call out fee for nothing so approved the work. Work carried out professionally and successfully, completely satisfied with the work done. But - very expensive so would not use them again unless absolutely necessary.

They replaced my water line from the meter in less than half a day. Job well done

Wow. I had a list minute toilet shut off valve emergency and despite being booked out for the next few days, these guys made it happen. They were very kind, professional and reasonably priced. It was good enough that they had the best quote I could find, but the quality of their workmanship was awesome. After everything was said and done I had found out that our awesome tech, Juan, had actually come over after work to make sure I was taken care of. I highly recommend going with A-1 Plumbing.

The folks at A1 are top notch! I was informed with a text when my tech Juan Estrada was coming on the day of service along with a picture so I knew who to expect. Juan was professional and friendly, actively listened to my concerns, and completed his inspection to provide me with estimates for different repairs swiftly. All the work I decided to proceed with was completed same day, even the addition of completely replacing a Toilet. 10/10

Excellent customer service. It is a pleasure to find professionals who are also good communicators. Ken kept me in the loop during the entire process and the plumbers were just great at explaining what needed to be done to solve the existing problems. I won't hesitate to call A1 when I, once again, need plumbing help.

I had A1 come out to give me a quote on repiping my entire home. The receptionist Savannah is super nice and easy to talk to you. Very professional as well and detail oriented. I had Juan and Dillon come out to review my home and give me options on repiping. They were thorough and answered all of my questions. They also sent me all of the quotes so I had time to review them. Now I can budget for repiping and I really appreciate all their diligence and hard work!

My first experience with a plumber that was honest genuine and wants to make sure you are taken care of . I'm so pleased with everything please support their family business.
Thank you!
Raquel

Our water heater began leaking profusely at the base. It was clear from the rusty water that it needed to be immediately replaced. I made various calls to businesses in our area to schedule the repairs. The earliest appointment I could get was one week out, but I found A-1 Plumbing and they managed to work me in the following morning. Their crew was a 10! Very knowledgeable, courteous, and efficient. We had hot water again in 2 1/2 hours. I would definitely recommend this business to anyone in need of the services they offer.

A-1 Plumbing is an amazing company! I've utilized their services on more than one occasion and they will continue to be my first call! Sheri and Jason in the office are so helpful, friendly, and knowledgeable. Additionally, all of the technicians who have come to the house are absolutely second to none! They patiently answer my questions and take the time to explain the work they've done. The technicians, like the office staff, are also helpful, friendly, and knowledgeable. I am also so appreciative that the technician calls when they're on their way and sends a text message with a photo so you know who to expect. Thank you A-1!

Recently had A1 come out to help me with what I felt like was impossible to fix. They showed up and listened to my plumbing troubles then found me the best estimate for my project. A1 stayed in contact with me to ensure I had all my questions answered. Since then the project has been completed. Their staff are helpful and knowledgeable. Work seems to be done correctly and only took a day to complete. I’m very thankful for the help I received from them.

The BEST ever & I've used several different businesses over the past 25 yrs. Kenn, Dillon & John are true blessings. Professional, explained everything & had my gas water heater installed in no time. They will always be my go to people. And their price couldn't be beaten. Love A-1 Plumbing!!!!! You guys rock.

They were able to get someone out to me the same day - on a holiday! The two gentleman that came out were kind, courteous, and explained everything that needed done. I thought I just had a leak but they explained how everything under my sink was not to code. They helped me take pictures and explained that if this was not called out in my inspection report (I’m a new homeowner) that I may be able to reach out to my inspector and their insurance would reimburse me. I would recommend them ten times over. Thank you!

Absolutely wonderful experience for my business, did a great job installing an ADA toilet and repairing our urinal. Carl is punctual and experienced. Will be using them again for sure.

A great experience with the visit from A-1 Plumbing. I had some unusual plumbing applications and found their knowledge, creativity, and detail to be just what was needed.
The estimate of cost came through very quickly. Possibly in an hour or so. I found the costs to be very fare to both A-1 and myself.
They were personable and professional as well as respectful and considerate.
No question who I will use for my current and future plumbing projects. I recommend A-1 Plumbing without reservation. Good people, including the office staff. Great company overall. 🌟🌟🌟🌟🌟

Beware when doing business here
A1 plumbing came out to do a repair at my mom‘s house and this is a follow up of our experience with them.
After talking with Carl, he said their company policy on their work is a one year warranty. Needless to say, the conversation was not fun, neither one of us were very nice, but Carl made it very clear that to many people have wasted his time with issues like this. Great customer relations is where your bread and butter is and his attitude is horrible.
Needless to say, he had to come back out check the dishwasher nothing was found. It wasn’t leaking. It was a big misunderstanding..
A1 was paid in full for the first job $840 so because of carls issue having to go 21 miles out of his way and clearly insisted that’s why he charged her an additional $362 full diagnostic fee and cost of trip.
My mother showed this man some gratitude because he was doing some work for her and let him bring his daughter into her house to be warm and comfortable instead of making her sit in his service van, and you would think he would reciprocate that to her but apparently not.

I did not dispute the $80 trip fee, but a full diagnostic fee when you were already obligated under your own policy for a one year warranty on repairs to come out. This is how you treat a good customer and charge her full price again because you’re angry shame on, you guys do better.

They suck . Charge a single mother for cleaning a drain out that they didn’t even finish they didn’t do one thing and then we’re charged $800. We’ll see him in court.

I called A-1 Plumbing to repair a leak under the house plus a couple of other plumbing issues per an inspection report from the future buyer. I was very pleased when they were able to come the next day.
Carl was prompt for the appointment and very efficient. He repaired the leak, took care of other issues, and wrote up a good report for the inspector. I thank you much and would highly recommend their services.