Solar Energy Company reviews in Salem, Oregon

The installation crew was great ! On the morning of installation, one person arrived more than an hour early in anticipation of the extremely high temperature forecast of that day. Fortunately, it was not so warm and they finished the job quickly, leaving no trace of mess

The Techs were very helpful and was able to answer questions about the system. They did a very good job on the installation of the system and was able to complete the installation process in quick time. I just wish that the system could be ready to go when they left as it still needs to be checked out by the electrical company and hooked into the electric grid. Maybe by the middle of January that will be done.

After trying for over a year to get solar with another company, I called Blue Raven on a reference from a work buddy and had a new roof only a month later, panels less than 3 weeks after that! They were quick, professional, and personable. I appreciate everything they've done!

The sales experience with Richard was exceptional! Richard also provided valuable updates throughout the process and was a great point person.

The people who handle interconnection applications with PGE (our local power company) failed to submit the application and that delayed the project by several weeks.

When it came to the install, the crew was super friendly. However, they used one of my ladders without asking and left it a muddy mess!
The install did not pass the first electrical inspection! They used an interior wire on an outside portion of the project and that was contrary to code…

Installation was swift. Have not been on the roof to check out the particulars. Coduit work is poorly done. If they are going to put their name on a project, they should take time to do a neater and more professional job.
Was disappointed that the tech, who went into the attic, did NOT inform us about the insulation that fell to the hallway floor and he made no effort the clean up any of it. Also need to repaint the access panel as it has many dark smudges from his hands. After they had left I discovered they had used one of my ladders without asking and did not put it back in place. Had they asked, I would have not let them us it, as I would not take responsibility if they fell. Why did they not use the ladders on their truck?

I have no experience with this company other than soliciting phone calls. I have received a minimum of 15 to 20 calls. Each time I tell them I am not interested and to please remove my phone number from their list. Within a few days I receive another call. If I were to change my mind and want to add solar I would not use this company based on the fact that they don't listen.

The experience has not been good. The crew was on time but did not have all the equipment, so they went to get the parts and wrecked the truck delaying our project another 3 days. They were unwilling to finish the next day. They won't put critter guard's on the system. So far not happy with this company that seems to put their needs before the customer. Critter guard's are sold at home Depot so I will need to install myself. I do not recommend this company.

Blue Raven installers came to my home today. They were very kind and professional. After the solar panels were all installed, and the electronics, breaker box, etc., the installers did turn it on, just to test if everything was functioning. But then they turned it off because I have to wait for the city and PGE to do their inspections, etc., before the system can be officially turned on. So, it all depends on the schedules of the City of Salem, and PGE rep to come to my home. The installers said they estimate that it could be 2 to 3 weeks, or more. So, i'm excited for them to get to my home asap, so that I can start producing kilowatts. :-)

The crew got a slow start The first day because of an issue obtaining materials but once work started the Salem 2 crew did a fast efficient installation finishing on time. The crew was very polite and I also noticed that they were all genuinely friends which I believe helped with their efficient work.

Blue Raven has been great to work with. They informed us every step of what was happening: They showed up when they said they would. The installers were respectful and vacuumed up the insulation after crawling around in the attic. The electrician showed us what he had done and explained how the new boxes worked. It has been a great experience so far.

Blue Raven has been great to work with. I’ve been hesitant about the process of getting solar and they have take care of us every step of the way. Installation went great and they worked efficiently at our home.

My experience with Blue Raven Solar has vastly exceeded my expectations. It began with a price offer that was far better than any other solar system I'd looked into during the past two years. Every person I've delt with has been highly professional and offered clear answers to my questions. They have handled every aspect of the application process both with the state and with the electric company and the installers that came today were fast, efficient, friendly, and very respectful of our house and our property. Until blue Raven knocked on my door I had decided that solar was simply not worth cost or the hassle. I'm so grateful I listened to them when they came. They've kept every promise they've made. Thank you!
Larry Huntsperger

The Blue Raven crew were amazing! Arriving early to make sure they were able to complete the job in one day and ours was a big project. They worked fast and efficiently. At the end you never would have known they were there except for the beautiful solar panels on the roof.

Mark was such a good sales rep providing the best information and fastest response to every question. Heaven and the install crew were safe, nice and professional crew that finished the job in one day. 10/10 recommend Blue Raven!

At the time we met with our Blue Raven rep, we were getting ready to do an 800 sq foot addition onto our existing home. We decided to put off installing solar for a year so the panels could be installed on the new roof of the addition since the existing home’s roof needed to be replaced soon. A year later, plans were made, and the drone took pics of where the panels would be placed on the new addition and the engineers drew up the plans and the contract was drawn up and signed. We started having problems right away and the system was not sending information correctly to the mobile app. Each month, our power bill continued to raise instead of decrease. I kept in constant contact with our rep and was told we would be reimbursed for the power bills we had to pay, once our system was fixed. After the new parts were replaced twice, our system began working but we were never reimbursed for our power bills. We enjoyed four months of reduced power bills and then our power bills began to climb again. I reached out to blue raven again and found out our rep no longer works there. As of today, we are being charged the same amount in power as we were in the past from PGE (almost $200 a month) plus our loan payment to Blue Raven. We are now being told that there was a mistake made in the beginning and that the engineers never added in the addition when they estimated how many panels were going to be needed, even though the panels were placed on said addition. We are also being told our only option now is to take out another 25 year loan at a higher interest rate, because we now need an additional 13 plus panels added onto our original home. I have asked their customer service rep to make it right, and they have admitted it was their fault but have only offered us a measly $800. This is just wrong. This system has already cost us over $26,000 which we were told was for our entire house and now they are telling us it is actually only for half our house because they made this mistake and it’s going to cost us another $26,000 for something that is not our fault. This is wrong and they should be making this right. What happened to good customer service Blue Raven?!

The Blue Raven crew arrived on time, were respectful of our home and our privacy, and left things as they had found them. The crew leader kept us informed about how the install was going. We look forward to contributing to a greener environment.

The installation crew was prompt and efficient. They said it might take a day and a half, but they installed a lot of panels on four different roof planes within one day. The electrician did a good job at some extra grunt-work to that delayed his regular tasks. He came back the next day to finish up.
We appreciated that the crew took a few minutes to answer our questions. The guys were friendly and professional. We are looking forward to the energization of the system and the near disappearance of our electrical power bills for many years to come.

Oh my goodness, I cannot say enough good things about Blue Raven. From the gentleman who came out and explained everything to me about how it worked, to the installers who put the solar on my roof and the electrician that came and hooked it up. Everybody was courteous, prompt and professional!
They were fantastic at communication and letting me know what was going on. I had a new roof put on and they worked with the roofer to schedule everything.
I really couldn't be more pleased. I have referred Blue Raven to everybody I know.

Experience was good at first. Salesman told us it would be a day to a day and a half, took 10 days. Tried to contact salesman & he would not return calls. Installers sat in their vehicles for 3 hours 1 day & worked a couple hours & left. Finally finished on day 10 & the poor guys were here for 12 hours. They got the job dropped on them at the last minute & it was larger than they thought. They were great. The rest of the experience was not good. We are just praying the system works well after our inspection.

Update: More than a year since the system is on, zero bill for the full year. No issues so far.

Blue Raven completed the installation after a series of elaborate steps, permits, approvals, all the heavy lifting was done by them. Happy with the experience so far, will update the review after a few months based on usage and customer service experience.

This company has been an absolute pain to work with through the sale of my home and after. They gave mis-information to the first potential buyers of my home that contributed to the sale of my home not going through when it was in the last week of transaction, the solar panels added zero value to my house appraisal as was promoted, they lied about the quality of my roof for solar panel installation and installed them anyway which was revealed when I was trying to sell my home and my roof was inspected only a year later, and they still owe me money that they keep accidentally sending to my new house but with the name of the person who bought my old house on the check so I can’t cash it-this has now happened three times and it is months later without me receiving the money they owe me despite talking with management about the issue. Several things were promised to me when I bought the panels that were not true such as that my bill would equal or be less than my electric bill even before I paid off the panels-this was a false statement. I also was told by the seller that I would have one free removal and reinstall of panels if I ever needed to replace my roof-also untrue. Lastly, I was told that my roof life was good for several years when in fact multiple inspectors during the sale of my home said it needed to be replaced within the year. As you can imagine, not many perspective buyers of my home were thrilled about the idea of paying to remove panels and replace them and a new roof payment. I never would have placed panels without first fixing my roof if I had been given accurate info before the placement of panels. I think this company will tell you whatever they have to to sell panels even if it’s not true and potentially costly to you down the road. I’m all for solar panels but I will definitely be working with a different more honest company down the road with my new house and I still want my money back. Review update: Blue Raven responded to my review and I sent an email to the email provided in their response and they promised to overnight me my check and asked that I consider revising my review. I did finally receive my check, which I’m grateful for, but I think it is rather sketchy that it takes a bad review instead of a direct phone call to the company to get money back that is owed to me as part of the contractual agreement we signed for my solar panels so I still cannot recommend this company.