Reviews of local pros in Springfield, Oregon

Worst customer service ever.
I'm in Minnesota, never have done business with this outfit. Yet they continue to charge my card $38 every week.
I've tried to contact them by all means available.
Im just waiting for the total to tally a felony offense amount before I report it.

Great service and a reasonable price! Ben showed up on time, did a great job cleaning the carpet, was personable and answered any questions I had. I highly recommend Brothers for carpet cleaning.

So thorough!! Our carpets look almost new! Scott was at our house 3.5 hrs and did an amazing job. We also has several pieces of furniture done and they look fantastic. Would definitely recommend and will definitely use again! Thank you so much for doing such a great job and providing such awesome customer service!!!

We installed new carpets about 5 years ago. Although we are careful...and with only two of us at home...our carpets still became soiled in high-traffic areas. It was time to hire a professional carpet cleaning service. One of neighbors recommended Brothers Cleaning Services. We called Brothers, set an appointment and received an email confirming our appointment and advising us that "Scott" would be meeting with us. Days before our appointment, we received a "reminder" email from Brothers regarding our appointment date and time. On the morning of our appointment, we received another email advising us that Scott was on his way and would arrive on time. As promised, Scott arrived exactly on time and even wore a surgical mask to help mitigate the possible spread of Covid 19. Scott was nothing less than professional and courteous. After surveying the condition of our carpets, Scott gave us a reasonable cleaning cost and we quickly agreed to move forward. The cleaning took about 2 or 3 hours and everything went very smoothly. Again, Brothers Cleaning Services (and Scott) was nothing less than professional and courteous. The complete drying of our wet/damp carpets took about 24 hours but we were not inconvenienced. The heavy traffic areas didn't come out as clean as we had hoped but looked much better than before. We will absolutely use Brothers again for our future cleaning needs and recommend Brothers to those who seeking professional cleaning services.

Brothers is the best! They are friendly, courteous, professional, and their work is outstanding! We use them for our rental properties as well as our home several times a year and they can’t be beat!

This is the third time we've used Brothers for carpet cleaning in two different homes. They always do an excellent job and have been very easy to work with. They put in the hard work with a great attitude and at a reasonable price.

I've relied on Brothers Cleaning Services for several years and have never been disappointed. They're prompt, always good about giving a simple estimate and careful about detail. My carpets always look like new when they are done. I especially appreciate the friendly but professional attitude of every person they have ever sent to my home.

Brothers cleaned my carpets again this week and, as always, they did an excellent job. A professional, knowledgeable technician did an excellent and thorough job. I highly recommend Brothers to my friends for carpet cleaning. The entire staff is helpful and responsive to questions and requests. Thank you, Brothers!

We've used Brothers for years...they always do quality work, they're efficient, always on time and the price is always right! The office staff are right on top of it and always answers the phone! You'll not be disappointed!!! Ben did an amazing job! Their number is in my book....first and only to call with my carpet needs or my upholstered seat in my truck!

In addition to doing a wonderful job keeping our hospital clean, I want to commend Brothers Cleaning for their care. Every person I have interacted with from their team has gone above and beyond to do an excellent job. Even our hospital cat looks forward to her nightly pets from their team. Thank you, Brothers. We're so glad to have partnered with you.

I've used Brothers Cleaning several times now and have always been pleased with the results. There work is good quality and relatively good value. They are professional, arrive on schedule and are easy to work with. They're also good at getting rid of the pet stains we inevitably acquire from time to time.

We couldn’t have been more pleased with Brothers Carpet Cleaning Services and especially with Jeremy. He did a fantastic job! He was prompt and cordial and extremely professional. He was so friendly and kind, even tolerating my over exuberant golden retriever!
I have used Brothers exclusively through the years. All of their cleaning professionals have been excellent. We can’t say enough about how grateful we are to have Brothers Services in our area. Thanks again, Jeremy!

Both fellows arrived right on time. Very thorough in their work and you could tell they were taking time to do a good job rather that hurrying. All the carpets looked great! Thank you for a great job and for sending two very nice young gentlemen to represent Brothers.

Great, friendly service! Couch looks almost brand new!

Ben always does fantastic job! He has given me so many great Insights into maintaining my carpet. Always leaves the place spotless. Total professional!

They did a fantastic job of steam cleaning and sanitizing an extremely grubby recliner. I would absolutely call on them again!

As a Realtor, I depend on Brothers Cleaning to do an excellent and professional service for my sellers and buyers. They’re the best! They do 6-10 jobs per year for me. Always happy with the results!

We have been using Brothers Carpet Cleaning for years. They are prompt, courteous, and attentive to detail. Ben was here yesterday for the first time and completely lived up to Brothers' past technicians (Hi Scott!). I would recommend them hands down.

Had Brothers come out again to do the work, again. Went on vaca, house sitter, dogs pee in this hallway. What do you do. Call brothers is what you do. And you go on vacation f it. I should have taken before and after photos, it’s amazing what they can do. Trevor did great and the price was right. Brothers to the rescue. I’ll do it again next year too. Until Chip dies (the dog) or I stop going on vacation. I’m goin

A+ communication and service. Time efficient and fairly priced. Will definitely be using again!

I own and operate a cleaning solutions business out of Colorado. I reached out to Brothers for a friend in need in their area, and they got back to me immediately, and helped me find the right solution for this particular problem. Great customer service. I had the pleasure of speaking with Alicia on the phone, and chatting with Ben as well. Very refreshing to find a company who not only has great customer service, but is prompt, compassionate, and cares about helping others in need that are less fortunate. Would highly recommend them to anyone in the Eugene Oregon area!