Reviews of local pros in Springfield, Oregon

Belfor was recommended by our insurance company to restore a kitchen that was totally lost to a water leak. From the start through restoration completion, the company personnel were professional, responsive and customer oriented. One crew was devoted to the job and their workmanship was exceptional! We would not only use this company again but also refer it to friends. Belfor managed our catastrophic event with detailed organization and creative expertise.

Belfor’s workmanship is high quality. They mitigated our kitchen water damage in short order and worked with us to keep the kitchen functional the whole time. We had delays getting the repairs/reflooring done, some of which resulted from our concern over Covid (crews coming and going throughout the house) and some of the delays from Belfor’s revolving door of project managers. Once we had a firm deadline (sale of our house) and Dan entered the picture, things got done in lightning speed. He was great on logistics and had a sincere interest in keeping us well informed and happy. We now have new floors (good carpentry by Belfor) and it looks top-notch.

Belfor restored my fire damage to my home 🏡 and I was very satisfied with the work performed. Jason Reeves project manager keep me up on the progress by sending me pictures of work that's been done.
I would highly recommend Belfor Restoration.

When I had a major flood that soaked all three stories of my house, Belfor came and did a good job drying out my house over the course of three weeks. At my request, they also provided a comprehensive estimate for repairing my house. However, they have been very non-responsive to my requests to have them proceed with the repair work. For more than six months I have called and emailed them repeatedly, and they haven't responded. Very strange. I am now seeking estimates from other restoration companies. Very frustrating to be delayed so long because of Belfor's radio silence—I wish I had switched gears and sought out a different contractor to work with sooner.

In September, due to a burst shut-off valve, we came home to a flooded laundry room that also has gotten into our hallway, 2 bedrooms, a closet, and a den. After shutting off the house water valve, we immediately began sweeping water into the garage and grabbed our carpet cleaner to extract water. In the meantime, Gary contacted Belfor Restoration for help. In no time at all, two big vans and crews arrived with extracting equipment, dryers and dehumidifiers. The plumber also came right out to cap the laundry sink, the source of the leak. This was in the evening. Fast forward a couple months later, we give each and every person at Belfor a 5 star! Everyone worked diligently, from the office to the restoring staff, through each phase needed. Expectations were above and beyond. We're thankful to meet and know such talented and nice people! They actually restore peoples' lives. Also, Belfor's work with our insurance company went smoothly. This could been a long nightmare, but because we had a capable and caring company to work with, all turned out great. Our damaged areas look beautiful. Thanks, Belfor!

After a large structure fire, I contacted BELFOR to help secure the property and deal with the water in the building. Not only was this early in the morning, it was also on a holiday. From the first phone call, I knew that BELFOR was the right decision. The response time was fantastic and the crew was so helpful. Tim arrived to the location and was informative about the next steps. Erik went above and beyond to help my tenant's retrieve their belongings inside the building and even drove a vehicle out of the garage. Denton kept me updated on the process and let me know when he found a missing cat in one of the units. The entire team worked tirelessly on securing the building and making sure that all my requests were met. Thank you all for your amazing service! I couldn't have asked for a better team to help us through this mess.

We had BELFOR come out after our sump pump pipe came apart and flooded our whole basement. We really appreciated how professional the mitigation team was and how careful they handled all our belongings during pack out. Demo was handled quickly and efficiently and Daniel did a great job with hanging all the new drywall, taping, and texture. Denton and Dan were both easy to get ahold of and quick to respond to any questions with what we believe to be full transparency. We would certainly use them in the future if needed.

Mike saved us! Our project had languished for eight months. He swooped in and had it finished and perfect in less than a week! Incredible speed and service and he always went the extra mile trying to get us the best deal possible. Seriously a modern day superhero. You’ll never regret working with him!

No one ever wants a house disaster! For us, it was a leaking water pipe under the house that was spraying up toward the foundation. We called our insurance agent as soon as we discovered the problem and his associate recommended a good plumbing firm in the Albany area, and Belfor Property Restoration in Eugene/Springfield. We did some research and learned that Belfor is an international ‘soup-to-nuts’ firm that offers mitigation, restoration and repair following building disasters of any size and type (water, fire, wind, etc). So after we had plumbers fix the leak, we contacted Belfor and shortly began working with a Mitigation work crew who assessed the situation, removed the wet insulation and other material from under the house, removed the contents of the two rooms affected, and pulled up the damp carpet and flooring. They also left three big dehumidifiers running for 5 days/nights to make sure everything was good and dry. Next Natalie, their experienced Estimator, came to our home to discuss the work that had been done and the scope of repairs we would like them to do. She also worked directly with our insurer on our claim, which progressed in a timely fashion. Once our insurance claim had been processed, we were ready for the Repair phase, which included insulation & ductwork under the house, and inside the house new subflooring, drywall work, painting, the laying of pad, carpet and flooring, and moving everything back into the rooms when done.

I don’t think we can say enough positive things about the people we worked with at Belfor – from Dentin, the mitigation supervisor; to his able work crew including James, Patrick, Ezekiel, Juan, and Elizar; to our estimator Natalie; and to Dan, the repair supervisor who stayed in close contact with us during the final phase. Our biggest surprise was that the ‘repair crew’ turned out to be Jose and Alfredo, who did a great job replacing all the insulation under the house, and one very talented individual – Daniel – who did nearly everything else. Daniel W. worked in our home for five days and not only was his workmanship superlative, his kindness, cleanliness, and quiet proficiency was a balm to our frazzled nerves!

Our sincere thanks go to all of you at Belfor for answering our many questions, being so responsive to our requests, providing such talented craftsmen and fine workmanship, always being Safe during this time of Covid-19, and helping us through such a challenging process.

Our home is even better than before thanks to your care and expertise!

Belfor has been amazing to work with. Jason and Denton handled my home repairs after a fire so quickly after nationwide made the process long and painful. Thank you belfor!

-Bill w

Recent storm damage from the Jan storm in Eugene/Springfield area left us with roof damage. My insurance company contacted Belfor to come out and tarp the roof. It took almost two weeks before they called to schedule tarping our roof to prevent additional damage, meanwhile it was raining heavily. We had to hire another contracted to tarp and temporarily repair our roof. I won't use this company to do the permanent repair. They were not responsive.

I’m giving them one star because there’s not an option for no stars. They started a restoration job completely backwards, after a large tree fell on our home and displaced a family of 5 and 2 dogs. Left their equipment over two weeks ago and never scheduled for demolition. I, my husband, our contractor, and our insurance adjuster have left several messages with Amy, and never got a call back. Other staff unhelpful. Meanwhile, we’re staying in an Airbnb until they can reconstruct our home……The company lacks professionalism and communication, two very basic pillars to owning a successful business. I NEVER leave reviews, but felt very compelled to share this experience. I will ensure USAA does NOT contract with them in this area.

Requested an emergency smoke restoration service as a restaurant manager, and they came out within an hour and quickly got to work, despite the service call being outside of regular business hours. Enormous drop in smoke smell by the next morning. Their crew was friendly, professional, and worked quickly. It's clear they take their jobs seriously. Kept great lines of communication, and put a heavy emphasis on getting the job done right. Hopefully I won't need any property restoration in the future, but if I do, I will be happy to work with Belfor again.

Big shoutout to Taylor, Zeek, Miguel, and Erik for their hard work!

We had a sizable leak in our living room that made it's way down to the garage. Marc and his team of Miguel, Ryan and Josh did an outstanding and very professional job of bringing everything back to a pristine condition. I hope we never need their services again but will certainly recommend them to any neighbors and friends that experience property damage. I can't thank them enough.

Ryan is wonderful! He worked tirelessly in the heat to complete our bathroom. It’s always an odd feeling having strangers in your home all day but Ryan didn’t make us feel like that at all! Ryans craftsmanship is excellent and his dedication to complete a job is top notch. I can’t say enough great things about Ryan! Marc was very easy to work with and goes the extra mile in communicating! He went out of his way to meet me several times to complete paperwork! Wonderful experiences from them both! Thank you Marc and Ryan!

this company is terrible to work with. Our rebuild took twice as long to finish as it should have and the product is garbage. They charged us for work and material that we provided ourselves and fought us when we pointed it out. My floor started coming up within six months of the install among numerous other issues that Belfor refuses to fix. The work is garbage to begin with and their warranty is worth even less.
Before the fire, I had a solid home that stood since the 30's, after Belfor, I'll be constantly fixing their faulty work until I sell this house.

Belfor is a professional company offering to give you back what you lost and then some. I am very pleased with the work that was conducted due to water damage in my bathroom, which extended throughout my bedroom and walk-in closet. In particular, the mitigation team was extremely courteous and careful while packing up and boxing my things, moving furniture, etc. Also, I was impressed with how quick the demolition process took. Lastly, the restoration and repair process was made a priority in terms of getting the right materials and keeping to a tight schedule. The remodel was completed within a week and the finished product is beautiful. I am happy to have utilized Belfor from start to finish. I appreciated the professionalism and frequent communication by all crew members and project manager. Thank you!

I had Belfor out to do some insurance work for water damage at my home. Another company has done the water mitigation, and then Belfor did the repairs.
I will say that I almost gave 4 stars due to the time it took to begin the repairs, it took a couple of months to get started. However, given the timeliness once the repair did start, the end result, and the excellent communication along the way, I'm giving Belfor 5 stars.
Khayman did a great job of coordinating the repairs, which had some tricky aspects to it.
Daniel at Belfor was a great carpenter and really detail oriented in putting it all back together.
I thought Belfor did a great job, and I trust and would recommend them for construction jobs.

Two years ago a fourplex that I own suffered an arson-caused fire that resulted in extensive damage to the building and a large insurance loss. The project was just recently completed.

Although I am a long-time remodeling contractor in town, in this case, having expert help dealing with the insurance company and the negotiation involved in getting a fair settlement was critical to the success of the project.
Denton Brown was extremely helpful in developing a repair estimate, explaining the nuances of the loss, and navigating the complex insurance decisions that were required during the course of the project. Jason Reeves, the project manager, did a great job with the rebuild. His communication was excellent and his responses were timely. I thank them both for their help in bringing this project to a successful completion.

I don't leave a lot of reviews but feel one is necessary here now. I had a wash machine continue filling after it should have shut off. I had extensive water damage to my custom home. Hardwood floors that had to be replaced in most of the house, tile floors that had to be removed and replaced to make sure no black mold was present, multiple rooms that had to be redone. I felt overwhelmed. My insurance company contacted Belfor Properties in Springfield Oregon to do the repairs. One of their employees, Jason Reeves was assigned to oversee my repairs. If there was a rating higher than A+ I would give it to him. Their employee, Daniel did most of the repairs. If you ever need Belfor Property Restoration, try and get Daniel to do the work. He was fast, didn't cut any corners and never left a mess for me to deal with. He was always pleasant and listed to what I thought would be best for me. There were a couple of "snags" along the way but Jason handled them quickly and to my complete satisfaction. That is why the A++ for his part of the project. He was always available and only a phone call away. I could have left a short review by giving them an A+ but thought a bit more detail was needed to express how pleased I am with the final result. I can honestly recommend Belfor, without reservation, as my house was put back into before accident or better condition. Thank you again Jason and Daniel.

During a heavy rain storm in May of 2024, our home suffered water damage from our attic down through a bedroom, and into the walls of the garage. After Belfor's service, I cannot recommend them highly enough (as I have to several neighbors, friends, and colleagues)! Everyone that I spoke with on the phone was polite, respectful, and transparent--always seeking the best solution, and never out of reach. What more can you ask for than a quick response time with an informed answer! Likewise, the mitigation teams (and every member of the in-person staff) treated our home as if it were their own. They did their work with pride, going above and beyond to ensure our satisfaction. In scary, stressful times, you can rest assured that you are in good hands with Belfor Property Restoration.