House Cleaning reviews in Tigard, Oregon

Byron showed up early. He and Marissa did a fabulous job on our carpets and were totally professional. Very nice people to deal with. I will recommend to my friends and absolutely use them again!

Great Job. Carpet was clean after they left, technicians were polite and price was on point. Will definitely be using their services again. With several pets in the house it is difficult to deep clean. However Sweets did a great job!

Wow! Sweets Chem-Dry has earned my respect and appreciation.

After an inadvertent cleaning mishap that stained my wool Berber carpeting, Rob was totally committed to my customer satisfaction. With professionalism and determination every step of the way—and no small amount of effort—the carpet has been restored. Rob and Haley have made a believer of me, and I couldn’t be happier.

It is a pleasure to report first-hand experience of A+++ customer service. Thank you!

We just had all of the carpet cleaned in the entire house including the stairs. They did a fantastic job! Very professional. My only negative is that we were told it should be dry in 4 hours or so with the ceiling fans on and the heat set to 72 degrees. We did that and I am here to tell you it took every bit of 24 hours. It's fine but we waited almost 48 before we put furniture back into place just to be sure.

Sweets has been a long time Sherwood company with an exceptional reputation. Their attention to customer service and cleaning details ranks at the top. We'd recommend them to our closest friends and plan to use them again next time we need carpet cleaned. Thanks for the great customer service!

Great service. Friendly, explained each step in process. Price takes a big jump if pet stains are present. Highly recommend Chem Dry on it's quality. I understand having to justify using some equipment but the minimum charge idea is only justified on larger jobs,( multiple rooms). I had a small job, (one room). Happy with results though.

Easy scheduling, received an email with available times shortly after submitting my info.
The tech that came was on time, very friendly and quick. Got 3-week old cat urine stains out of our light carpet.
Pricing seemed very reasonable.
I would definitely recommend this service to friends!

Great service. Very quick to come out and give an estimate. No pressure. Flexible scheduling. Everything turned out great! Had all carpets, one couch and a few throw rugs cleaned. We had one small issue with a throw rug but Sweets Chem Dry was quick to come pick it up and get it fixed right away.

I had Sweet's Chem-Dry clean my whole house carpets, after 2 years. Ash was my carpet cleaner and the young man did such a nice job. My guests raved about how nice and clean my house looked. Super pleased with the work they did! Highly recommend.

We recently had our carpet and stairs cleaned by Sweets Chem-Dry. They were extremely professional, both while scheduling my appointment and delivering on their service. I have an off-white carpet and was a little concerned that seven grandchildren had soiled it so much as to ruin it. After Sweets Chem-Dry finished with the cleaning it came out like new. I will definitely be using their carpet cleaning service again.

Byron, the technician who cleaned my carpet for me was wonderful -- did such a great job! He was professional and friendly. He had an earlier appt time available than the one I originallyh, and called to offer it to me. I said yes because it worked out better for my schedule. I appreciate very much Byron's hard work and efficiency. I will definitely contact Sweets Chem-Dry next time I need carpet cleaning. Thank you!

Easy to get an appointment that worked for us. Team arrived slightly before appointed time after calling to let us know about half an hour before they arrived. The two workers were polite and very neat, taking care to clean up any water that dripped on hardwood floors surrounding carpets and rugs. Carpets dried quickly and look great. Very satisfied with service.

The quality of service was outstanding! I made a call before the Thanksgiving holiday rush on a new-to-us home purchase and Sweets Chem Dry was able to schedule us in and have us professionally cleaned within 2 weeks. The carpeting in the bedrooms, hallway and stairs cleaned up beautifully including an older carpet that had gunsmithing oil stains which were pulled right out. Definitely will be a repeat customer!

I highly recommend. Quick appointment was ready that I needed. There are many options for spot treatments and odor treatments available to help as needed. They’ll review everything you need when setting up the appointment. They are very professional and super courteous. I’m happy with the cleaning. Thanks!

I've used Sweets Chem Dry several times since 2007 and happy with the same technician which is the reason for 2 stars today instead of 1, but they cancelled on me last minute last week and again for today's rescheduled appt partway through my appt arrival time. I had already moved all my furniture for the cleaning!! With company arriving soon. They really didn't seem to care about the impact, their recurrent canceling, and couldn't schedule me this week for yet another rescheduled appt. Offered an apology but no solutions or service recovery. So I googled same day carpet cleaning vancouver and contacted Seahorse and Top Notch carpet cleaning based on reviews. Within minutes both contacted me and one offered appt for today and one for tomorrow. Step up your game Sweets Chem Dry.

I've been using Sweet's for years, and love them. Setting up an appointment is always easy and convenient, and the carpets always look great. I am familiar with their team, and recognize the techs, as they've been the same ones returning for years. (We have even started using Sweet's to do the carpets at my office).
I'm always happy with them, and excited to go home after the cleaning! Thank you.

I am impressed with how well the carpet has been cleaned. Great communication from the beginning. Arrived within the said time frame, with a proper 10 minute ETA phone call.
Set up was quick, the carpets were so dirty and when the carpet cleaners left, the carpet smelled fresh and looked very clean.
My dry time took much longer than being told it would. From said 3 hours to 48 hours was a long time difference. I am STILL VERY PLEASED with the outcome and believe that my carpet was so moist because they really needed to work it and it received more cleaning.
I will do now an every 6-month cleaning, which will keep the carpets looking good and the dry time should cut down.

2/21/18 We are very happy with Sweets Chem-Dry company. The technician called and gave us a time when he would arrive and when here was very respectful. The areas to be cleaned were measured and I was given a firm price. It was very, very close to what was quoted when I called to make the appointment. We wanted a couch and some carpet cleaned, he did an awesome job. The couch turned out beautifully! The technician listened to our concerns about an area of carpet our older dog has wet on, and suggested a treatment for the carpet. It cost extra and is worth it! That area of carpet is clean and no more smell. Thank-you so much, Alice

This is the 3rd time using this cleaning service and as usual, it was perfect. Robert was polite, professional and we could not be more pleased with him and his work. Thanks to Robert and Sweets Chem-Dry. We'll definitely be working with you again and again.

Thanks for such great service Robert! You were a pleasure to talk to and I appreciate your thoroughness. Next carpet cleaning service needed, I will not hesitate to contact you!

I hired Sweets Chem-Dry to clean three area rugs and two runners, specifically because they guaranteed the complete removal of pet urine odor. They emphasized that their offsite cleaning process would achieve results other companies couldn't deliver with onsite cleanings, so I paid a premium for their service. Unfortunately, I’m deeply disappointed with the outcome.

The rugs were picked up and returned several weeks later, still damp and—most importantly—still smelling of urine. I waited until they fully dried, but the odor remained. When I contacted the company, they offered to re-clean them. I agreed, though this meant another lengthy wait and dealing with pick-up and drop-off again. The second time, the rugs were dry upon return, but still smelled strongly of urine—now mixed with an overpowering fragrance from the cleaning solution that was so intense it caused headaches in my household.

I asked to speak with a manager, and Rob informed me they don’t offer refunds, but could clean the rugs again. At this point, the rugs had already been gone for over two months, and I had no confidence a third cleaning would fix the issue. I declined and asked again for a refund due to their failure to meet the original guarantee. Rob said he’d look into making an exception and follow up with me. That was over two weeks ago, and I haven’t heard back.

The rugs have now been in my home for several weeks, and they still smell like urine covered by heavy fragrance. I feel let down not only by the poor results, but also by the lack of follow-through from management. I would not recommend Sweets Chem-Dry if you're looking for reliable odor removal or responsive customer service. They did not meet their guarantee, and their process caused more frustration than resolution.