HVAC reviews in Tigard, Oregon

Update: Our heat pump has been up and running for a couple months now and we're super happy with it, but I was recently doing some work in the crawlspace and noticed that a section of the condensate line had a negative slope (was sloped the wrong direction). I emailed Able that evening and Jamie called me early the next morning to schedule someone to come by the following day to fix it. Guys were here for about 30 mins and did a great job-- condensate line now has a positive slope the entire way. I trusted that Able would stand behind their work but it was nice to see it in action. Love these guys. Still highly recommended.

My wife and I just had Able replace our 24 year-old gas furnace with an electric heat pump. Louis came by for a free estimate and spent nearly two hours here-- he first did a Manual J calculation so that we would know precisely and accurately what size system our home needs, then dove into the details of a couple different brands of heat pumps to make sure we got the best system for our needs. I had 2 other companies provide quotes before Louis came by and neither one did a Manual J-- one guy came over for about 15 minutes and said square footage alone is adequate for determining the right size unit for a house (false), and the other person gave me a quote via text message without stepping foot on my property at all (lazy). Louis was super friendly and down to earth and gave absolutely no pressure at all for us to make a decision or choose Able. He also went over "incentives" (rebates and tax credits) which will end up taking over $8k off the price of the system once tax credits are factored in-- a major difference! The other quotes I got said nothing at all about incentives. The installation team was great-- Andres, Kevin, and Daniella (?) were super friendly and worked hard for 8 hour straight to get our system up and running beautifully. In summary, we got top-of-the-line equipment at a great price from a company who clearly goes above and beyond in terms of customer service and honesty. We couldn't be happier.

I had a great experience using Able Heating & Cooling to install a heat pump at my home. Louis, my technician, went above and beyond. He was friendly, professional, and clear, and that, combined with Able's competitive pricing, made them a clear first-rate choice.

Day of installation, Luis, Brian, and Daniela came by and delivered on the scope of work without any surprises. They did a great job communicating with me, and to cap it off Brian gave me a final walkthru.

I'm more than satisfied with my new system. After two months of usage, my heating costs are >30% cheaper than Oct-Dec last year, and I'm definitely looking forward to having air conditioning this summer and not relying on a noisy wall unit.

Don't hesitate to contact Able if you have any HVAC needs.

Tech Brian was on time, business like and polite, knowledgeable and quick, answered questions patiently and gave a brief helpful explanation as to why room vents should be kept open regardless of the room being occupied. This was our requested annual check up. We’ve used ABLE as our furnace service provider for years. Reliable and trustworthy! Wouldn’t change anything. 👍🏻

We have called upon Able Heating & Cooling before, back when our furnace last quit on us (during winter, of course), so I knew they provide good customer service and send out knowledgeable service people. This morning our furnace stopped engaging the fan at three in the morning while it was 37 degrees out. I immediately called their phone number and left a request for service asap and they were able to send a person today. We are so grateful. And B. was kind, polite, knowledgeable and very quickly figured out what had gone wrong and fixed it. (Spoiler alert: Change your furnace filters every three months so you don't stress your furnace motors!) He was able to clearly explain to us what had happened and I understood him immediately. Please give this fellow a raise! I'm so impressed he came after five o'clock and did not complain about the time or the long drive to get to us. Thank very much, B. for helping us today.

Bull mountain came to the rescue yet again! Our heat was out and they got it working again the same day. They are always on time, professional, and honest. We have been a bull mountain customer for years!

Had someone out last summer and he told us we needed a whole new HVAC and it would cost thousands. Anthony came out and was super friendly and helpful. He made a quick fix and it’s working! So thankful for honest repair companies.

Booked online twice with them- both times were a no show. I called 30 minutes after my scheduled window and both times they said I wasn't on their schedule that day. But I received confirmation texts from them saying I was confirmed with the time I had written down and my correct address? If the online scheduling system does not work- please don't have it on your website. People rearrange their schedules & take time off work to make these appts work- and then to have no one show up is frustrating.

It was easy to schedule a service call with Bull Mountain and the technician, Cole G., was great. He quickly diagnosed the problem and checked out the system to make it was in good working order. The charge for the service was very reasonable.

I don't normally post reviews, but felt compelled to because I was so impressed with Bull Mountain Heating & Cooling. They were able to accomodate me with an earlier appointment and fixed some duct work in our crawl space that had been damaged during big water leak. Cole was fantastic. Efficient, professional, friendly, and honest; communicated what he was doing, and provided me with photos of the damage and the repair. I will use Bull Mountain again for my annual tune-ups and any other HVAC needs. Highly recommend!

Patrick was thorough and easy to talk with about our furnace maintenance and any future issues to watch for.

The central AC until to my house went out. A few friends referred me to Bull Mountain Heating and Cooling.

I gave them a call and Brock came out two days later. I was worried that the fix was going to be in the thousands. Brock figured out that the capacitor had went out. He replaced it for around $320.

There are companies that would try to up-sell you on what you don't need to make more money. Bull Mountain did not do that. Thank you guys for your honest work and thank you Brock for the job you did. Much appreciated. -Nate

I read all these reviews and I see that for last week everyone had you guys in 2 days when their AC stopped working and I'm still here waiting for my services 😞 first - took from 24th to July 1st(!) to come and check what happened and now is taking forever for the replacement part. I hope it will work! But my experience so far was too hot to be nice. Sorry.

Made an appointment with Bull Mountain Heating and cooling for an HVAC service even confirmed the appointment the day prior and they were a No Show.

I reached out 30 min after my appointment window and someone was going to confirm the techs eta and they never got back to me.

Taking time off of work to meet a service window and then being stood up is definitely not professional.

Thanks Bull Mountain Heating and Cooling

I hired them to replace my furnace and heat pump. The initial sales process was smooth and the owner seemed friendly and straight forward. I ended up having a disappointing experience with Bull Mountain.

Very poor communication with me and amongst themselves. From a no-show, to showing up unannounced (multiple times).

Estimated to be a 1 day install ended up taking 3 days. This is not entirely their fault as the electrician company they contracted had temporary staffing issues. If they showed up when they said they would, this wouldn’t have bothered me so much.

Before the install, I discussed via email with the owner about installing duct dampers as part of this project, as long as his team takes a look and thinks it will accomplish the goal. He gave me an estimate of how much that would likely cost, which seemed reasonable to me - this was part of the reason I chose their company to for the project.

I asked the install team whether they thought dampers would fix the issue I’ve had with my ducting. The install team never heard about any request for dampers. And then after reminding them about the request a few times over the 3 days, they ended up running out of time to install. I was then given a new (official) quote a day or two later, which was 2-3x the original estimated price. I assume a lot of the increase is due travel time now added to the cost.
Felt a bit like a bait and switch. I will be finding an alternative for the dampers.

I will be looking for a different company for any service/maintenance contract, or any future work.

At least the install team was nice and did a decent enough job. No issues with the equipment so far (install was a couple weeks ago).

I had Bull Mountain Heating service my AC, and Nolan was the technician who came out. He was prompt, professional, and knowledgeable. Nolan thoroughly explained everything he was doing and provided great maintenance tips. My AC is now running perfectly! Highly recommend Bull Mountain Heating and Nolan for any HVAC needs!

We've been using them as our HVAC service since 2014. They do a good job and sometimes have to solve tricky problems with our Navien system.

Bull Mountain did a great job servicing our mini-splits! They cleaned out all the disgusting gunk that accumulates and now they’re working better than ever.

Bull Mountain is great! They installed our tankless water heater a few years ago, and then took over regular service & maintenance for our furnace and heat pump. We are on the monthly payment plan and they send someone out every six months, always prompt and friendly, easy to work with.

Rico did a great job! Perfect diagnostic and service for our AC. Saved us a ton of money. Love that this company repairs existing systems over trying to sell you a new one. Will use them again in the future

Bill Mountain was quick to respond! My AC stopped working and we needed it fixed ASAP. Nolan came out within 2 days, found out what was wrong and gave me 2 options of DIY for cheaper or full service. I appreciated that he gave me that option as it showed true service and transparency and not just upselling trying to make more money. He showed me how to fix it and because of his honesty and transparency we will be adding the monthly maintenance! Highly recommend this trustworthy and honest company.

The person who came out was so conscientious and professional, knowledgeable and efficient. So happy to have works with this company.