Paving Contractor reviews across the US

Great work done by these pavers! I called and they almost immediately picked up and were very professional with me. I needed my patio completely redone and they fixed it up in a timely manner. Highly recommend this company for anyone that needs pavers work done.

The crew from this paver company was a pleasure to work with. They were friendly, respectful of my property, and kept the job site clean daily. My new patio is beautiful and exactly what I envisioned. Great experience overall!

I used Citi Pavers NYC a couple months ago to get my patio redone and they did a beautiful job. Alex and his team were nice and they listened to my needs. My experience with them was pleasant and my patio looks great now. Couldn’t thank these guys more.

I recently had the pleasure of working on a landscaping job with Citi Pavers NYC, and I have to say that it was a really good experience. The team took the time to talk through many design alternatives and showed that they truly understood my demands right away. They also offered insightful advice and recommendations.

Highly recommend this paver company! They did an amazing job on my new driveway. The crew was professional, punctual, and cleaned up after themselves. The pavers look fantastic and really enhance my home's curb appeal. I’m grateful and so so impressed. Not usually the one to leave reviews but they deserve a shout out!

This is not legit company. They are not registered as business. The license they provided in a contract was not real either. Once you pay them they disappear and do not answer your calls. Please do your due diligence before hiring. Check the license, identification of the workers. There is a good chance they not only run away with your money not complaining the work, but they could damage your property. Prepare to proceed the legal route with them, once hired.

We never leave negative reviews for businesses, but we would strongly advise against working with this company. We hired Citi Pavers to install pavers and a fence in our yard in early May. They completed the paver portion of the project, but still owe us a $5,000 refund for the fence, which was not installed.

After the paver installation, we learned from Citi Pavers that there would be challenges installing the fence due to a tree/roots along the property line. JR from Citi Pavers was initially accommodating and told us that we could cancel the fence portion of the project and we would be refunded the nearly $5,000 dollars for the fence within 10-14 days. It has been over a month since we were supposed to receive a refund and Citi Pavers has not responded to our frequent requests for updates in 15 days.

We gave this company ample time to respond to our outreach via text and email before resorting to a negative review. Hopefully this will get us a response and the refund we are owed …

I am very satisfied with Black Diamond’s work. Our manager is Bruce. 5 stars for him. Our project was a difficult one because of the need to build stair steps at an awkward place next to the pavers. Bruce did listen to my opinions, put in his professional advice and worked with his team to make it happen. Antonio in his team is a hardworking, detail-oriented people. I would give him 6 stars if I could. He explains everything clearly and was always open to discuss your ideas. He didn’t rush to get work done, instead he carefully measures again and again to make sure things go right. Antonio and his partner leave the work place clean and organized. Even though my project was delayed several months, the final results are beyond my expectation and make me feel it worth all the waiting. Black Diamond is not the least expensive in quote but I am glad I chose their service.

We are very happy with our pavers and get lots of compliments on them! Black Diamond did a wonderful, efficient job on that part of the job. However we also went with them for landscaping. I did not get an overall landscape design and ended up having to create my own right before the project started to keep the timeline on track. The wrong hedge plants arrived and that set the timeline back further. There were whole weeks that went by when no one was here working on the landscape job and that was frustrating; I had to escalate that through management many times to get people back and working again. Probably the biggest disappointment was that they originally quoted $19,000 for 436 SF of medium quality turf, which we now know is just sky high for that amount of turf. We ended up going with sod because it was only $5,000 in comparison and are now very very sorry we did. We are in the process of getting turf ($6700 for the same 436 SF and much higher quality turf from Bay Area Turf). Net-net: Black Diamond is a paver company with 'Landscape' in the name.

The landscape design for our yard in Cupertino by Laurie Wafer (the designer) and Ernesto Servacio (the contractor) presents a well-conceived and largely functional plan integrating key elements of lawn, flower gardens, irrigation, and a retaining wall. Laurie uses her expertise to resolve our long time water pressure problem for the irrigation system. It successfully addressed fundamental needs and creates an attractive, usable outdoor space, demonstrating solid design principles.

I would totally recommend Black diamonds for your backyard renovations, Especially JEREMY and his crew at that.
Jeremy was the POC for this. He accommodated every small request of ours. He not just incorporated our ideas, but advised us on many things where we could reduce the cost.
We had about 70 cubic yards of dirt removed. Plenty of trees and drought resistant plants planted along with adding pavers both in the backyard and in the front yard. We also had the vegetable beds built. Had some old trees moved, and new planted.
His crew even helped with adding a play structure and building the swing. Also , accommodated plenty of my requests on the fly without adding them to the cost.

They were extremely professional. They had to break the fence to get in .They closed the fence every single evening.
Very punctual. Closed the work as promised on time and in the budget . Can't find any faults in the work that they have done.

It has been an absolute pleasure working with him . Every single request of ours had been taken care of.
If I were to do it all again, I would definitely pick Jeremy again!!

I worked with Black Diamond to re-design my front yard landscaping and to improve the irrigation system.. The highlights of the installation were quality of the materials and the professionalism of the installers. Mid installation there were some creative differences, however the company responded quickly----and again professionally---and an amicable solution was reached.. Overall, a great result was achieved.

What a great experience working with Black Diamond and our landscape designer Julie Mohr. From our first meeting with Julie and her beautiful computerized drawings we had nothing but a positive experience. The whole team from start to finish were professional, knowledgeable, punctual, efficient and kept our budget in mind. Julie is a hard worker, not afraid to get dirty and she makes sure you are informed and kept up to date on every step of the process. A five star rating is well deserved.

Black Diamond did a complete front and backyard transformation in my yard that's just finished this month. It took over a year to make this a reality and I am really happy with the result. Laurie, my designer, was able to help me define the space that is both modern and functional. From selecting hardscape elements to picking drought tolerant plants, she provided valuable suggestions and her knowledge of plants is amazing. The foreman, Rafael, is also very responsive throughout the installation process. Though there was delays over materials and scheduling, their quality of work covered the shortcoming. This project is definitely challenging at times, but I am glad they are responsible and skilled to make it happen.
The scope includes driveway, walkways, patios, planters and surrounding seating area, kitchen island, plants and vegetable garden.

Jim Wright was the best designer and coordinator of a fairly extensive remodel of our driveway and yard. It was a difficult project because all the materials had to be moved long distances from the drop off point on the road. The various teams that worked on our project delivered a new landscape that compliments our home. We are glad we chose Black Diamond and would use them again and we definitely recommend them.

We recently had the pleasure of working with Black Diamond to redesign our backyard, and the experience was nothing short of extraordinary. From initial consultation to project completion, their expertise and attention to detail were impeccable. But what set them apart was our assigned designer, Laurie. Her expertise and plant knowledge is beyond what I could ever have hoped for and we quickly knew that we were in good hands. Nothing we said went unheard. She was able to see the potential in every aspect of our space.

Laurie has an incredible knowledge of native and drought-tolerant plants, which were priorities for us. She was able to recommend a variety of options that not only look gorgeous but are also well-suited to our local climate, reducing the need for excessive watering and maintenance.

Laurie took the time to listen to all our concerns, needs, and wishes. Then, she came back with a design that was not only aesthetically pleasing but also solved all the issues we were facing. When I initially reached out, I hadn’t considered how pavers could elevate the space but her creative vision knew exactly how to create the impact we needed. She found ways to incorporate existing elements into the new design, saving us money and reducing waste. The transformation was remarkable, turning our backyard into a space that is functional, beautiful and uniquely fitting to our home.

The install team from Black Diamond was also fabulous. They took great care in every part of the installation, from the preparation of the soil to the placement of each paver and plant (we had a gopher problem before but of course they had a solution for that!). You could tell they took pride in their work and ensured each element worked as intended (our irrigation system needed a lot of help!).

We now have a backyard that feels like a special place, a retreat where we can relax and enjoy the natural beauty around us. We felt like a part of the process and Laurie brought all issues (you just can’t know for sure what’s underground until you start digging) to us quickly and with solutions lined up. Laurie incorporated clever design touches that turned eyesores like a weird retaining wall into a functional centerpiece. We didn’t know what to expect when we reached out but we are so grateful for the team at Black Diamond that turned our backyard into an invaluable extension of our home.

We wholeheartedly recommend Black Diamond Landscaping to anyone looking to transform their outdoor space.

We’ve used Black Diamonds landscaping services for a few of our project. The design specialist assigned to us was Jim Roberts. It’s been such a pleasure working with Jim that I can’t recommend him enough. We are fairly nit-picky on the quality of work done at our house. Best thing was that we felt at ease sharing our concerns with Jim because he would not just dismiss them but listens and then takes appropriate steps. This could mean an extra charge for something we wanted to change but so far it’s always been a fair ask. We still have a few more landscaping projects and we won’t hesitate to contact Jim again to work with him.

After getting bids from 2 companies, we went with Black Diamond and are very glad we did. Although the quotes came in at around the same price, Jeremy (our PM) threw in a few "extras" that we thought were worth it. We absolutely love our new backyard patio pavers. And when the crew discovered extensive tree roots and we decided to slightly change the perimeter of our design, Jeremy and the team were very accommodating to us. I would highly recommend Jeremy and Black Diamond.

We recently went through a backyard renovation with Black Diamond. Our project manager was Bruce and the foreman was Rafael. We received three bids for our project and planned on getting a fourth. After hearing the project proposal and discussing price with Bruce we felt confident with going with Black Diamond. Black Diamond was able to turn our concrete jungle of a back yard into a nicely leveled area, complete with grass and beautiful pavers. Communication is key in projects like this and both Bruce and Rafael are good at making sure the homeowner is aware of what's going on with project from beginning to end. I would recommend this team for any outdoor landscaping project.

I asked specifically for a text regarding the following
"Need a small fence, 3 feet high by about 10 feet wide. Need a simple gate 6 feet high by 18-24 inches wide. Need a few smaller stumps ground and small (3 inch diameter) trees removed. Some removal or relocation of volcanic boulders. Would like to explore weed screen and rocks. I have so many succulents to add for desert-scape concept. Overall space is about 15x10."

They called me back 2 hours later stating they essentially can't help me because I would need a structural engineer for the fence and gate. I asked if they could do the other stuff and they stated they wouldn't be able to help me. No pictures. No consultation. Didn't even ask for my address Just "No". We weren't even in the phone for 1 minute.

We had an exceptional experience with Black Diamond who recently transformed our outdoor space with the installation of turf and pavers. The job was completed with remarkable speed, exceeding our expectations, and showcasing their efficiency and expertise.

Throughout the project, Jeremy demonstrated utmost professionalism and courtesy, making the entire process smooth and enjoyable. His and the crew’s friendly demeanor and dedication to their work truly set them apart.

One of the standout aspects of working with Black Diamond was the fantastic design direction provided. Jeremy’s insightful guidance in planning the layout of the turf and pavers was invaluable, resulting in a stunning result that perfectly complements our home.

The quality of work delivered by Black Diamond is truly top-notch. The attention to detail and craftsmanship in the installation of the turf and pavers have significantly enhanced the beauty of our outdoor area, creating a space that we now love spending time in.

We wholeheartedly recommend Black Diamond for their exceptional landscaping services. Their speedy work, courteous crew, and expert design direction have truly impressed us, and we are beyond satisfied with the results. Jeremy¬–Thank you for transforming our outdoor space into a beautiful oasis!