Paving Contractor reviews across the US

Recently we had Black Diamond Paver Stones & Landscape install paver stones in our front yard. They did a fantastic job. After we called Black Diamond to get an estimate, we met with their Project Design Specialist, Jeremy. He sold us, not only on the package they would provide, but we were sold by what we usually don't see in many company representatives. It turned out we were right about his character. We expected honesty, dependability, flexibility and follow through. He met these qualifications! He responded immediately when we called him with questions, without exception. We recommend asking for Jeremy, should you decide to contact Black Diamond for any project you may have in mind. Thank you, Jeremy

I would highly recommend Black Diamond for the work they did on our yard. They gave us a fair quote and even worked with us to make a plan that was within our budget. Michael L. was great to work with -- he was on site frequently, easy to communicate with, and was able to schedule our job quickly. The crew that worked on our project were timely, clean, hard-working. We appreciate the transformation of our yard - finally a space that we look forward to using!

We worked with Michael on a side-yard and backyard path, and raised backyard paved patio with sprinkler system re-routing and had a fantastic experience.

Throughout the project, from conception to completion, there was ample communication, with clear voicing of expectations, timing, and costs, and with many options presented and sensible professional opinions offered. Advance notice was given of all work, and great efforts were made to minimize disruptions during construction. They listened to our concerns and priorities and acted on them.

Michael solicited feedback and responded with flexibility to any changes needed during the project, and his crew worked around difficult weather with no significant issues. Michael and his crew completed the project on time and on budget. The quality of the finished product was truly excellent, and we are overjoyed with the outcome. The entire process was far easier and more pleasant than with any of our prior construction projects, and the results were exactly what we were hoping for.

We would highly recommend Michael as an expert landscaping designer and project manager, and would be extremely pleased to work with him again.

We used Black Diamond to transform the front of our home - driveway, walkway and landscaping. We were so pleased with the results, we immediately used them again for the back yard! Our designer, David, was a huge help bringing our initial ideas to life. He was so easy to work with and very responsive to our every need. Marvin headed up our landscaping and paver team and they worked so diligently during the installation. We couldn't be happier with the results and just threw our first party where we received tons of compliments on the incredible upgrades. I highly recommend this company. It will be a bonus if you get to work with the amazing team of David and Marvin!

We love the incredible work that Edie and her team of contractors (Hector's crew) did for us. Our backyard has been transformed beautifully, and it's all thanks to their expertise and dedication.

From the initial consultation to the final touches, the entire process was seamless and enjoyable. The team took the time to truly understand our vision and turned it into a reality that exceeded our expectations.

The attention to detail and craftsmanship displayed by the contractors was exceptional. They worked tirelessly to ensure every element of our landscaping project was perfect. The result is a stunning, functional, and low-maintenance outdoor space that our family will enjoy for years to come.

Not only were they highly skilled, but the team was also professional, punctual, and respectful throughout the project. Communication was excellent, and they kept us informed every step of the way.

Black Diamond Landscape just finished a four-week project replacing our concrete patio with pavers and changing the design a little. They also added lighting and upgraded our irrigation system. They were great to work with and kept us well informed. Kyle and Laurie met with us many times before we finalized all the plans. The price was more than we had anticipated but we're very happy with the entire project. We added a flower bed using stacked stone and drip irrigation. They also installed synthetic lawn where we could never get the grass to grow near our redwood tree area. Rafael, the foreman, had a team of very hard-working and polite guys who did quality work and always cleaned up when finished for the day. We love our new lighted steps going out of our family room.

Laurie was amazing from start to finish knowing we were on a very tight timeline. She got design done quickly and had everything set to go to get work started. She made helpful design suggestions that we ended up incorporating and made the overall yard turn out great. She also has a really great team. Ernesto did an amazing job and got done in 3 days versus original schedule of 7 days!! I was pleasantly surprised by how fast he moved. He did a flawless job. The team was always on top of things, given out house needed to go on the market, Randy went out of his job duties to pick u pallets so we could start staging work. Blackstone will be my go to for any future landscaping work!!

We are very glad that we went with Black Diamond for our backyard remodel! It was a big project starting from scratch and Black Diamond handled everything with sensitive professionalism. Above all else they listened to our desires, needs and concerns and they have a system in place to handle everything from start to finish. Besides the quality of the project which is of top concern we also appreciated the personalities of the workers. They get along and support each other's talents and specific roles. We did request that they come back after completion of the project and deal with two spots regarding drainage. They responded quickly and professionally.

I do recommend this company and specifically the crew. Thanks to all.

We worked with Laurie and Black Diamond Paver Stones and Landscape team on the front yard transformation. The team completed front yard project for me, and I am happy with the results. My designer, Laurie Wafer, was exceptional. She was always very responsive from our first interaction. She helped us to design a clean and modern look for our space. We worked closely with her to make adjustments to stay within our budget.
She was always quick to respond to my questions and concerns, and offered helpful suggestions throughout the project. Her team was professional and kept the worksite clean and organized. I highly recommend Laurie Wafer fromBlack Diamond Paver Stones and Landscape for her expertise, quality service, and excellent communication

We hired Black Diamond to re-design our large front yard and driveway. They were very responsive to our request for a quote. The project manager came out to measure everything (more than 1.5 hours of measuring) and explained to us how Black Diamond would work with us. We already had a couple of other quotes that were cheaper, but we decided to hire Black Diamond. This is not only based on their Yelp review but also on how we appreciate the project manager understanding of our need.

Due to our house remodeling, we had to delay the start of the paving project for 3 months. The start date came and went but we didn't hear back from Black Diamond. It turned out that our project manager left the company. We got a new project manager assigned, Jeremy. Jeremy contacted us right away to get our project started. He is very responsive to our need and can be contacted via phone, email, or text. Taking over someone's else project is always a challenge but Jeremy was able to work with us to get everything on track.

Our foreman was David. The crew was very professional and work very hard. Our project was delayed here and there due to the rain last winter, but it was still completed in reasonable time. The crew did a great job and cleaned up very nicely every day. They were respectful of our yard as well as the neighborhood. The driveway and the yard just look beautiful. We got many compliments from our neighbors.

Jeremy has good knowledge of plants that would thrive locally. We appreciate it very much since we recently moved here from another state. He helped us pick out plants for our new planting area and deliver them to our house too.

We like working with Black Diamond and Jeremy very much and are looking forward to working with them later this year to transform our backyard too.

Laurie created a stunning front yard for us, staying within the parameters I'd requested: Low maintenance and low water usage. We love it!
As foreman, handling the job, Rafael kept the project moving and ensured the details were not forgotten.
Great job, Black Diamond!

We just wanted to take a moment to express our gratitude for the fantastic playground surfacing service provided by Black Diamond. From start to finish, the experience was top-notch.
Not only was the team professional and efficient, but the quality of the surfacing itself is outstanding. The material they used has made the playground safer for all the children at Growing Light Montessori School. It's soft, durable, and meets all safety standards required by childcare licensing, which gives us peace of mind as a school.
The team worked quickly, with minimal disruption, and even offered advice on maintenance to ensure the surface stays in great condition for years to come. The final result is a beautiful, safe space that the children are excited to use everyday.

A Big Thank you to Paul Dermenjian for being the contact person and making this possible for the children at Growing Light. We truly appreciate your hard work and dedication. We would highly recommend Black Diamond to anyone in need of playground surfacing. Their commitment to quality and safety is unmatched!

A Big Thanks from the whole Growing Light Community!

We recently got our backyard hardscape and landscaping done with Black Diamond and are very happy with the whole process and the results! Laurie worked patiently with us as we figured out what we wanted to do with our space.
Laurie and the entire team at Black Diamond were very professional and responsive. Even after the project was completed, Laurie was quick to answer any questions.
Laurie also helped us pick the right plants that suited our needs, using her extensive background in horticulture.
We highly recommend Black Diamond and look forward to working with them again.

If you want your new turf done don’t go too black diamond first of all very poor company Mike greenwood now that’s a piece of work very unprofessional petter lol Alejandro said our property looked better with the damage the done this was the first job stay turned for about 50 more pictures and a very long review when my wife gets done first of all the sent there best crew did a horrible job came out and replaced it with defective turf would not do anything about it so we had too send pictures too global turf and they warranty it and black diamond said if we will sign a form stating that we won’t do any bad reviews they would come out and put it in at no cost haha so we decided if they can’t do it right the first and second time we definitely don’t want too go for a 3rd time. Stay tuned For another review with a lot of pictures emails

Black Diamond did a great job transforming our backyard into a welcoming and enjoyable hangout for family and friends. MollyG, designer from black diamond, is fantastic to work with. She provided input on pavers and colors that works well for out space, answered questions we have along the way and kept us updated on the progress.
They workmanship, fit & finish thus far is great - it's been about a month since they completed the project. I'm not too worry though, as their work is covered by a 27yr warranty.
Also, the team took time sweeping and washing dirt & gravel off the driveway after the project is complete. So, kudos to them for really finishing the job!

Thank you again to Molly & Black Diamond team making our backyard a fun and enjoyable part of our home!

We just had Black Diamond complete a large paver project around our home and we could not be happier. Jeremy Ousset was an amazing project manager, keeping us informed of our options and communicating throughout the project. The hard working crew was efficient, clean, and delivered excellent results.

The final results are simply stunning and our yard has been beautifully transformed. Jeremy clearly enjoys his role with Black Diamond and he excelled in customer service and demonstrated great responsibility. Overall, this was one of the best experiences we have ever had with a contractor and will happily recommend the 5-star service to anyone looking to embark on a landscaping project.

We couldn’t be happier with the incredible transformation Black Diamond Paver Stones & Landscape delivered for our front yard! From start to finish, their team was professional, efficient, and attentive to every detail. They took our old, tired yard and turned it into a fresh, modern space that we absolutely love.

The quality of their workmanship is outstanding — the pavers, landscaping, lighting, and overall design came together beautifully. Every step of the way, they communicated clearly and made sure we were completely satisfied with the progress. The end result far exceeded our expectations!

If you’re looking for a company that delivers top-notch work and genuinely cares about customer satisfaction, I highly recommend Black Diamond.

Sahar and Black Diamond were perfect. Sahar worked with us to quickly render and talk through options for our backyard, adjust to fit into our budget, and then the project execution itself with Sahara Alfredo and his team was straightforward with clear communication. A little Spanish helps when communicating with the work team but that’s to be expected.
I really can’t recommend enough to talk with Black Diamond about your landscaping project. As another datapoint we were also referred to them by another friend who had a great experience.
We will be using Sahar and Black Diamond for future work!

We hired Black Diamond for a very large project: A complete redo of our front and back yards. Yet not long after beginning our project, we realized our mistake. From the beginning, our project was plagued by an absence of governance, poor quality workmanship and a lack of project management.

In hindsight, the warning signs were present from the beginning. The contract was poorly written, with ambiguous language, conflicting statements and inappropriate terms. For example, buried deep is language that voids the warranty of the driveway pavers should a typical pickup truck drive on them. Even after the contract's execution, Black Diamond gave little regard to its terms. For example, we negotiated the pricing of prospective contract modifications and included these details in our contract so that we wouldn't be distracted by this process should we wish to change our scope of work. A modification did come up, but Black Diamond billed us according to their normal (higher) rates and terms, thus prompting time-consuming and distracting discussions and negotiations to resolve the issue.

When it came to the project buildout itself, we experienced a litany of issues and aggravations from the very beginning through the end. These issues were meaningful, occurred repeatedly, added up to a significant amount of time, and in several cases were material to the project's outcome. A short-list of issues include: removal of the wrong plants on our property that we wanted to keep; garbage and litter strewn throughout the worksite and into the street; poor quality craftsmanship resulting in incorrectly designed and installed items; incorrect drainage design and installation; damaged personal property; use of defective parts and replacement of those defective parts with more defective parts; unaddressed sewage from the porta potty; and on and on.

Perhaps the core problem with Black Diamond is that it's hard to know where the "buck stops". Black Diamond subcontracts out the primary on-site work to other landscape construction firms. Thus, we thought that one of Black Diamond's core value-adds would be project management, including managing the subcontractor by undertaking responsibilities such as overseeing their work, double-checking their work quality, and ensuring we received a high-quality deliverable according to specifications.

Yet when quality of work issues arose, as they did frequently, it was on our shoulders to identify the problems and bring them to attention. Black Diamond seem to put little effort into quality control. When we brought problems to Black Diamond's attention, it seems their sole action was to simply pass along our words to the subcontractor. That was the apparent extent of their actions. It thus remained on our shoulders to oversee the subcontractor's corrections and to ensure they were actually completed. This made us wonder what it was we were paying for with Black Diamond. It would have saved significant money and perhaps even improved the project execution had we simply hired a subcontractor directly.

Since completion, we've repeatedly had problems with plants that were either defective when planted, or planted incorrectly, thereby stunting their growth or killing them. The plants come with a limited duration warranty, so we had them replaced during this window of time. Yet when the replacement plants failed to grow or starting to die off as well, Black Diamond refused to address the underlying cause of this repeated issue, despite the fact that we repeatedly brought it to their attention and sought resolution during the warranty window.

We write this review reluctantly. This yard project was the retirement dream of an elderly man. We desperately wanted to love it. But the fact is, dealing with Black Diamond was tedious, exhausting, stressful, and disappointing. It was an eight-month source of anxiety and stress. We hope that our words prompt prospective customers to give more consideration to alternatives to Black Diamond, a suggestion we wish we had received in advance of our selection.

Black Diamond Pavers was a great company to work with to help turn our backyard dreams into a reality! From the initial consultation to the final installation, the team was professional, knowledgeable, and efficient. We already had an idea for a paver and wall design for our backyard and our design/project manager David E. helped bring it to life and provide excellent recommendation for materials and the layout. I really appreciated that David listened to us and was great at communication; constantly keeping us in the loop of the project schedule and answering my questions and concerns.

The project started on time and was completed in a reasonable timeline. Marvin's team was the installer for our project and they did an excellent job with demolishing and installing the new pavers. I'm grateful they took good care of the area, and made sure to leave the working area tidy each day!

Another testament to the quality of Black Diamond and why I'm glad we worked with them is their relationship with Belgard: our chosen paver supplier. We had an issue with efflorescence on some of the material, but Belgard and Black Diamond were quick to work together and replace and fix the issue.

Overall, I highly recommend Black Diamond for anyone in need of paver installation. They are a top-notch company with a great team of professionals!

This review is for for Black Diamond, and more specifically for Amy Degan, who was our design specialist on the project. We couldn't be more happy with the final results. She was very responsive, and we had great communication throughout the duration of the project. All of our issues were addressed, and she really made sure that the design accommodated all our needs including the fact that we have young kids, so it needed to be family friendly as well as aesthetically pleasing. We received daily updates on the progress of our project via text message and photos. The crew worked tirelessly usually 5 to 6 days per week and were very professional. The project was completed much sooner than expected. We are particularly impressed with the 27 year workmanship warranty, and we chose black diamond because we know of the quality that they stand behind. Well worth it for what we spent, and we highly recommend black diamond, especially Amy Degan.