Reviews of local pros in Beaver, Pennsylvania
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DJ diagnosed the issue with our furnace quickly and took the time to explain (and show) the root of our problems. He also patiently answered our questions explained our options clearly. Very trustworthy professionals!
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The Homer Nine Technician performed the required tests and checks on my furnace. He was very professional, displaying confidence and knowledge of his vocation. Very pleased with the work he performed.
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Great guys. My furnace quit working during the big snow storm. They came the next day and fixed it. Would definitely call again. Resonable price too!
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I will not be using Homer 9 and Sons again. I would have been a long-term repeat customer and would have recommended them to others, but I was significantly overcharged due to their flat-rate pricing model. I take responsibility for agreeing to the amount before the work commenced, but a 12-degree day made the decision more urgent than it otherwise would have been.
Before the techs arrived, I already knew which part had failed (gas smart valve) and its cost: typically $80–$120 retail. (I’m sure they buy it for less than retail.) I also could’ve installed it myself but preferred a pro do it for assurance there’d be no complications.
I expected them to profit. I expected them to mark up the part and want a healthy labor charge. A total in the range of $350–$600 would have been fair for this job. Instead, they charged me $1,100. Regardless of their overhead, that price is simply unreasonable for a $100 part that took 45 minutes to install.
Again, I could’ve said no to the work and just been out the $95 trip charge. Nevertheless, that doesn’t make their price reasonable. I agreed to let them gouge me on a bitterly cold day in order to get my heat back on asap. If you can’t (or don’t want to) spend over $1,000 for a $100 part and 45 minutes of labor, look for another company and preferably one that doesn’t do flat-rate billing. Or if you think you know what is wrong with your furnace and want to use Homer 9, see if they’ll tell you the price to install the failed part before they visit.
If I could do it again, I’d find a small business (preferably owner-operated) that bills time and materials. Even a small company that does flat-rate pricing would probably be less expensive than Homer 9.
I hope this helps someone else not make the mistake I made. -
We use their services regularly and they've done all of our installs as well. Great staff and Quick to reply to our issues and address our concerns.
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Technician arrived on time and was very courteous. Took the time to explain the situation and offered various solutions for considerations to resolve the problem. Covered all bases and recommend customers give them future considerations regarding HVAC needs.
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Excellent job! They sent Ray out quickly on a Sunday, because the temp in the house dropped to 57°. He diagnosed the issue and came up with the plan to solve the issue longterm, and a plan to prevent from freezing in the short term. He was knowledgeable and efficient.
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Great service!
My furnace stopped working on Tuesday. I called Tuesday evening and they had a technician over within the hour. My furnace started working correctly before he arrived, so he told me he was on call until 8pm and that if anything else happened he could come back.
Wednesday morning I woke up to a 55 degree house. Called at 9am and they sent a tech ASAP around 3pm.
Fixed a few random things and quoted a part. The technician was very nice, knowledgeable and professional. -
This is why I use Homer Nine and Sons for my HVAC. They are a reputable company who i can trust. I know who is coming to my house. I like how the tech sends a text before he arrives. They are always looking for ways to improve thier services. I've been with them for 23 years .
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Been with them for a while on the maintenance plan. Service has been good on the regular, staff and scheduling are easy to talk to, techs are knowledgeable and down to earth. Recently had a major repair and they showed up after hours and had it fixed in a day. Was even able to work with me and get a reasonable price. Highly recommend for all your future needs
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Wonderful Customer service and care. The technician, Ray was thorough and walked me through my system step by step, since it is new to me. To boot, they found a cancellation for me so I could service my units before the winter hits. Double thumbs up. Fair and competitive prices.
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Great experience. The tech came out to look at our furnace and explained to us that we were actually using it wrong by turning it off each night and then turning it back on in the morning and explained why so we stopped doing that and it worked perfectly. It would’ve been easy for him to simply say oh you need a new furnace, but he didn’t.
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Very knowledgeable tech who walked my husband through what to maintain and be on the look out for. We justbought our first home and it is nice to know the status of our furnace and what we should expect. Customer service also very graciously worked with us when we had to reschedule.
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Top notch installation for my new furnace and A/C. Homer9 guys were helpful and courteous at every step, the installation looks great, was done timely. Months later I've had no issues. Price seemed very fair, given the high quality equipment. Thanks yall!
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The gentleman arrived quickly. He also fixed flame sensor on my furnace and got us heat again.. he was very pleasant and professional. And the price was reasonable.
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Homer9 has highly skilled and responsive technicians and installers. Our three-day journey with Homer9 started with Sam in Customer Service who is always professional and knowledgeable. You are lucky to have her at the forefront of your business for she has always been responsive to our needs . The service continued with Doug and Chris who arrived quickly to resolve our malfunctioning water tank. With their assistance we were able to get replacement consulates within the hour. Sean followed up with a reasonable quote for new equipment. The excellent service continued with the installation. Erik & Andrew & Chris stepped in to complete the installation. They skillfully and professionally addressed our questions, made necessary adjustments with equipment when concerns regarding function were discussed. And just as important, they respected our home and the project environment as they worked. And, they cleaned up before they left for the day even though they were returning the next day to complete the work.
Homer9 has very seasoned employees, as well as, younger employees who demonstrate a high level of expertise and customer-service. This combination of skill and service is hard to find today.. But Homer9 is doing something right because you find this consistency throughout their entire organization!! Needless to say, you will be FINE with Homer9🙂 -
Good guy. Fast and easy but thorough. Let me continue my meeting ( work from home) without interruption. Gave me a minute to find a break spot and we settled up.
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We had Homer come to our home to fix our heat during a large winter storm with negative temperatures. They came quickly and were able to fix our heat within 30 minutes of getting here. I also really appreciated getting a text and a picture of the person coming beforehand.
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They came out when no one else would, corrected and the problem with my thermostat. The tech was friendly and easy to talk to. This was a very good experience, hope it stays this way.
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Wow...it was my first time using Homer Nine & Sons and the service was so excellent! My technician, Bob, was amazing with his expertise identifying the issue and doing what was needed so quickly. I will definitely be using them again!!
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Ray was very thorough and checked out and cleaned parts of the furnace. He was very pleasant and patient with all my questions. My family has used Homer Nine for years. I have the maintenance program, so there was no charge for the visit.