Reviews of local pros in Devon, Pennsylvania
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When my mom returned home, she found that the furnace wasn't working. We reached out to Thermal Balance HVAC Repair, and they responded promptly despite the severe cold. The technician, Jaime, arrived and quickly identified that the problem was with the furnace outlet. He fixed the issue by plugging it into a different outlet, promising to address the faulty outlet later. Jaime didn't stop there; he also performed an overall inspection of the system and even changed the filters. We were truly satisfied with his work. My mom was particularly impressed with his professionalism, knowledge, and manners. In an updated experience, Thermal Balance HVAC Repair also serviced my home. Nathan arrived a few hours after I had called. He immediately identified and replaced a damaged capacitor in the furnace. As I was unfamiliar with the workings of the furnace, Nathan took the time to explain what he was doing. He also conducted a full system check and suggested some necessary maintenance tasks. I can't express enough how much I appreciated the prompt and high-quality service.
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our old furnace stopped working right, so we called thermal balance hvac repair for help. nathan came out fast and figured out the problem, which was due to a bad installation from another company before. he had all the parts needed and fixed it so the furnace ran smoothly again. we had air filters ready, so he changed those too while he was here, which we do every year. from now on, we’ll have them check our system every year. we might need a new furnace soon, and will definitely use them again.
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this is my first time writing a review for a service, but i just had to share how impressed and thankful i am for the help i received from nathan at thermal balance hvac repair. our furnace stopped working and we spent a weekend without heat, which was tough. nathan was very professional and paid close attention to everything. after just a few minutes checking the furnace, he figured out what was wrong. he ordered the part we needed and had everything fixed quickly. now our home is warm again. i definitely recommend their furnace repair service to anyone who needs it.
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I had a great experience getting my heater repaired. When I called about the strange noises coming from my furnace, the person who answered the phone was friendly and helpful. She quickly set up a same-day appointment and explained the process and payment options clearly. Duane, the technician, arrived just after 9 am and quickly found the problem. He fixed it in about 25 minutes and also noticed a cracked part that needed replacing. Duane said he had the replacement part at his shop and could come back to install it if I wanted. He left to get the part and returned in less than an hour. It only took him about 30 minutes to put in the new part, and he let me know ahead of time it would cost about $70. The hourly rate was explained to me as $89.95, and they were clear about how the billing worked, including drive time. Duane was very knowledgeable and answered all my questions patiently. I am happy with the service, and my furnace is running quietly now.
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when my ac stopped working in the middle of a cold spell in devon, i reached out to thermal balance hvac repair. they got me on their schedule quickly and even helped me change the appointment when i needed to. on the day of the service, duane showed up right on time. he was super friendly, professional, and answered all my questions about the ac unit. he figured out the problem fast and got the system running again. my unit is pretty old, so i know i'll need a new one before long, and when that happens, i'll definitely call them again to handle the installation.
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Thermal Balance HVAC Repair installed a top-notch heating/cooling system for us, replacing our old gas furnace in the process. Although they had allotted two days for the job, their efficiency blew us away as they finished it in just one day. Knowing that the following day would bring chilly weather, Jaime and Duane put in extra hours to ensure that we wouldn't be left in the cold without heat. These guys were like HVAC wizards, operating smoothly and professionally throughout their time with us. I would confidently recommend their heater repair services to anyone, especially if you get Jaime and Duane on your project. They're the best in Devon!
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Duane arrived at my home in Devon just 15 minutes after I called for help with my old furnace that had stopped working. He inspected the furnace and gave me a clear estimate for parts and labor before starting the repair. After replacing a part, when the issue continued, he took the time to carefully check everything and discovered that a corroded wire connection was actually causing the problem. Now the furnace runs perfectly! I was not charged for any unnecessary parts or labor. That’s honest and reliable service from Thermal Balance HVAC Repair.
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Nathan was extremely helpful when our heater stopped working. It was really cold and we needed fast service since we had someone staying at our house. Nathan knew exactly what was wrong based on our previous heater repairs, and explained clearly how they fixed it before without costing too much. He quickly arranged for a technician to come out with the right tools for common heating problems. Nathan stayed professional and kept us updated the whole time. Overall, I highly recommend their heater repair services, and Nathan made a stressful situation much easier.
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This is a long review, but it's important to read if you want to know why we highly recommend Thermal Balance HVAC Repair for furnace repair. I don’t usually write reviews, since it’s hard to find honest and hardworking furnace technicians who don’t overcharge, and most of the time I try to fix things myself. My wife and I kept having problems with our furnace in our new home in Devon. The system was causing trouble with our thermostats and other heating equipment. Before calling, we tried two other companies, but they couldn’t figure out the real issue. They only did quick fixes that didn’t last. Finally, when the furnace stopped working again, we decided to call Thermal Balance HVAC Repair. My wife called, and they were able to send someone out the same day! Jaime, who really knows what he’s doing, came over and went through everything with my wife. He quickly found a broken part and replaced it. Jaime also noticed some strange electrical readings that confused everyone else before. He called Duane for help, and both of them stayed late into the evening to get us a temporary fix and made sure we had heat for the night. They scheduled to come back in the morning. The next day, Jaime returned after finishing another job and worked hard to find the root of the problem. There were a lot of things to check, and it was a complicated situation. Even though he couldn’t fix it completely that day, he promised to come back. On the third day, I spoke with Duane, who told me right away that he would stick with us, make sure the furnace was fixed, and keep the cost fair. He said he hadn’t seen a problem like this in a long time. Duane came out, and I explained everything from my side. Thanks to his troubleshooting skills, they finally found and fixed the issue. My wife and I are really happy with the results. I rarely write reviews, but Thermal Balance HVAC Repair deserves five stars from us. We’ve tried other companies before and got nowhere, but Jaime and Duane worked hard until they fixed our furnace and charged a fair price. If you’re still looking for furnace repair in Devon, just call them. They have friendly, knowledgeable staff and provide excellent service.
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We are very happy with the heater repair service we received! Our heater stopped working during some really cold weather, and it happened on a weekend. Jaime came out quickly and fixed the problem, and even made sure everything was running perfectly before leaving. The team was honest about what needed to be done and gave us a fair price. We really appreciate their great service and fast response. We highly recommend them and will definitely call again if we need more help with our heater.
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We had a complete furnace and ac system installed for our home. this heater repair team works like clockwork. installation was done right on schedule, just as they said it would be. duane helped us with all our questions and explained everything clearly. the price was very fair, and we got a detailed quote and bill with every step laid out, so there were no surprises. everything about the process was open and easy to follow. the very next day after the install, the office took care of registering our BOSCH warranty for us, which was a pleasant surprise. they also left our place neat and tidy after finishing the job. before choosing them, we talked to several other BOSCH certified heater installers, but none could match their combination of good pricing and great service. we’re happy to recommend them to anyone looking for reliable heater repair or installation in pennsylvania.
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I was really happy with the heater repair service I received. Recently, I scheduled some preventative maintenance on my heating unit. The technician, Jaime, called ahead to let me know he was coming and arrived right on time. He inspected my heater, tested all the parts, cleaned everything thoroughly, and then explained the condition of my unit in a way that was easy to understand. The cost was reasonable and the whole process took less than an hour. I feel much better now knowing my heater is running perfectly.
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i don’t usually leave many reviews, but i was really impressed by the service i received. over the holiday weekend, my furnace stopped working and i was worried because it started to get cold. after calling a few other companies with no luck, i remembered seeing a sign for Thermal Balance HVAC Repair. i called them and spoke to nathan, who listened to my problem and said he’d be over soon. nathan arrived quickly and right away figured out that my upstairs furnace was too small and not getting enough airflow, which had caused the system to overheat. he explained everything in a way that was easy to understand, including how poor ventilation from before i bought the house had made things worse. he told me what needed to be fixed to keep my home warm and make sure the furnace would last longer. while waiting for the replacement parts, nathan even set up a few space heaters to keep the house comfortable during the cold spell. once the new furnace was in, it worked great and i noticed my energy bill went down too. the whole team was friendly, knowledgeable, and made sure i understood what was going on every step of the way. i highly recommend their furnace repair service if you want honest and reliable help when you really need it.
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Our electric heat pump stopped working, so we called Thermal Balance HVAC Repair for an emergency AC repair. Even though they were really busy with lots of emergency calls, they made sure to come out to us in Devon first thing the next morning. Nathan, the technician, arrived on time and checked everything carefully. He explained the issue clearly and answered all my questions. The service charge was just what I expected and matched what I saw from other companies online. I’m very happy with the honest and professional service, and I’ll definitely use them again for any AC repair needs.
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We had our furnace checked by a local heater repair company soon after moving into our condo in Devon. They suggested moving the thermostat because it was placed right under a vent, which was making it work incorrectly. They also helped us by installing our new WiFi thermostat. Later on, we needed to get our hot water heater replaced, but found out the air handler had to be removed first because of the tight space. Since we had used this heater repair service before and had a good experience, I called them again and asked if they could help. Nathan let us know that they also handle hot water heater installations and offered to come out and give us a quote. The price difference was very small, so we decided to have them do the job. They finished the installation recently and Duane did an excellent job—he really went the extra mile. Nathan also stopped by during the work to make sure everything was going smoothly. They have always been very helpful and easy to work with. We plan to rent out our condo when we're not there, and we've already told our rental manager we only want this company to service our heater and hot water heater.
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You never really know what to expect when calling a heater repair company, so I was really pleased when Jaime answered the phone and helped me out. From my first call with Jaime to Nathan handling the diagnosis and fixing my heater, I was very impressed. I got text and email reminders, plus an email with a photo and bio of the technician coming to my house. They even texted me a link so I could track exactly when the technician would arrive, which was really helpful. The team was professional, fast, and the price was reasonable. I’ll definitely call them for any HVAC or heater repair needs in the future. Update: I’ve had them come out a few more times since then, and they always do a great job. Most recently, my heater stopped working and they sent Duane out the next day—he had everything working again by lunchtime! Excellent service!
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Outstanding service! My old furnace blower motor completely locked up. Since I had a great experience when they replaced my AC unit before, I reached out again and set up a furnace repair appointment for the next day. Wanting to stay warm, I decided to take out the blower assembly myself that night. After opening it up, I found it was packed with dirt and dust. I gave it a good cleaning, oiled the parts, put everything back together, and it started running again! I was honestly pretty happy I got it working. The next morning, I called to cancel the appointment. A few hours later, Nathan called me and said he was nearby after another job and offered to stop by to do some checks on my furnace for free. At first, I was hesitant, but I let him come over. Nathan did a detailed inspection, used several meters to check readings, and explained everything he was doing. He told me he was actually impressed my old furnace was still running so well and that it didn’t need any more repairs or replacing. He was open and honest, showing me all the test results and explaining what they meant. I found out during the visit that Nathan was actually the owner, but he never acted like a boss or tried to sell me anything extra. When his team installed my AC before, I had no idea he was in charge. He is always respectful, honest, and takes his time to do things right. I’m definitely sticking with them for all my furnace and HVAC needs in Devon, PA!
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They came out to do a seasonal tune-up on our complicated heating system. While Duane was here, I brought up a problem I had noticed before. Each bedroom upstairs has its own thermostat, and last year, one of the rooms wasn’t heating right. They found a broken damper and replaced it back then. It seemed to be working, and my daughter was comfortable, but by summertime, it became clear something still wasn’t quite right. She didn’t mind, so we let it go for a while. Now that it’s winter in Devon and heating is important, I mentioned it again to Duane during the tune-up. Even though it had been a long time since the repair, Duane and his supervisor took their time to check the whole system and made sure everything was working perfectly in every room. They only charged us for the regular seasonal maintenance. The service and dedication really impressed me, and I feel confident recommending them to anyone in Devon looking for the best heater repair and maintenance.
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i needed to replace both my old ac unit and furnace before they started having real issues, so i called Thermal Balance HVAC Repair for quotes. they gave me clear options for each system, with prices that matched what i'd seen in my own research. the quotes showed different efficiency levels, which helped me decide. two separate crews came out for the installs, one for the ac and one for the furnace. both teams were really respectful of my house in devon and made sure to explain everything they were doing. duane answered all my questions and made the whole process smooth. the work was finished in just three days, and everything was cleaned up before they left. i’ve used this company before for regular service and maintenance, and i’d definitely recommend them if you need ac repair, new equipment, or just ongoing care.
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My AC system was running okay, but the ductwork in my crawl space was in really bad shape. As part of my plan to update my home, I decided it was time to replace the old ducts and possibly upgrade my 12-year-old electric/gas AC unit. I got quotes from three different companies, with each giving me two options: one for just removing and replacing the ductwork, and another for doing that plus installing a brand new AC system. Nathan came out to do the assessment and give me a quote. He was the only one who suggested changing the layout of the ductwork to stop the same problems from happening again. Nathan was super friendly, knew his stuff, and acted very professionally. After I agreed to the quote, I got to pick from a few installation dates right away. Before the work started, I even got a reminder. On installation day, Nathan and I went over the plan again. The whole job was split into two days: first day for taking out and replacing the old ductwork, and the second day for putting in the new AC system and thermostat. Nathan kept me in the loop the whole time, and everyone on the team was polite and easy to work with. When they finished, they made sure everything was clean and there was no mess left behind. I'm really happy I chose this company for my AC repair and ductwork replacement. Highly recommend them to anyone needing AC work in Pennsylvania! Also, if you're thinking about energy rebates, make sure to check the latest requirements so you get the right system and qualify for any available savings.
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One of our heaters stopped working just as the weather started to get cold. I reached out to Thermal Balance HVAC Repair to check things out. They explained my options clearly, and ordered and installed a new heater that fit our needs perfectly. The installation was done quickly and professionally by Nathan, and everything worked great right away. Later on, when another heater had issues, they came back and fixed it without delay. I’ve also relied on them before to inspect and fix our furnace, and every time the service has been excellent. If you have any heater or HVAC problems, I highly recommend calling them. They offer great service, fair prices, and helpful advice.