Reviews of local pros in Folcroft, Pennsylvania
-
Joe is the most responsive contractor that I have ever worked with. Shortly after we purchased our home, we found mold. Joe called me at the end of each work day and explained to me what the team had done and what they would be doing the following day. Joe answered every question without hesitation. After the mold remediation, the house still had a “closed up” smell and Joe and his team stayed on the job until everything was resolved. While the work was done to perfection, it is the intangible of Joe’s communication that made Mold Solutions and Inspections the right choice for us. We are able to move into our new home because of Joe and his team. Many Thanks!
-
Hands down the most professional, responsive, thorough team I have ever had the pleasure to work with. Joe is always available and works great with everyone involved, even if you have 3rd party crazy people calling him! I will recommend MSI to everyone and so will my realtor for remediation and or inspections.
-
Joe is truly a stand up guy! We did not end up having mold thankfully, but Joe was very thorough and helpful in the inspection & testing of our place. He was timely, very easy to reach via phone and communicated any and all next steps. Thanks to Joe!
-
Great experience! Joe made the experience great. He walked me through the process and filled me in with what MSI does and doesn't do. He didn't try to upsell me on any additional services and was transparent. While the team was onsite, they were extremely professional and took great care of our garage area. I would highly recommend Joe and MSI for anyone looking for great service and a job well done!
-
Joe and his team at MSI went out of their way to make sure that my family (including our newborn twins) were moving into a safe, newly purchased home. They were knowledgeable, compassionate and provided outstanding services… Highly recommend for any mold remediation!
-
Learning about mold is every home owner's worst nightmare- mine included. I was grateful to come across Joe's company. Joe was incredibly responsive, walking me through every step of the process. The original mold levels were high, and with remediation done in steps at a reasonable cost, the mold levels were reduced to barely noticable level that is no longer of concern. I am deeply grateful for Joe's support and clarity through the steps of this process. Would highly recommend to anyone!
-
MSI was extremely prompt and professional with my mold remediation. They took the time to really educate me on what they were doing and the risks untreated leaks in the roof and potential mold may bring. They fit me in their schedule extremely quickly and I would recommend them to anyone in need of mold remediation
-
Joe is the best - I highly recommend him and his team if you unfortunately find yourself needing remediation services. He is highly knowledgeable, patient, responsive and direct, while also very caring - just the type of person who’s help you want when dealing with stressful and gnarly damage and remediation issues. He was referred to me by a colleague who trusted his team’s approach to handling mold properly and restoring healthy air quality. They were diligent and thorough with the remediation and cleaning. After they came through, there was an immediate change to the reading on my air purifier, which gave me confidence in their restoration and the safety of my home. Joe has since gone above and beyond to support and correspond as the source of my water issues become clear. He’s a true gem and you’ll be in good hands with him and his crew.
-
Every experience we had with Joe and his team was incredibly professional and thorough--our issue required prompt, efficient service, and MSI delivered. Hopefully we will not require this type of service again, but if we do we will be giving MSI a call. Thank you Team!
-
I feel fortunate that I called MSI when I needed help for mold remediation after a water leak. Joe and his crew were immediately responsive and did a great job--showed up promptly and explained what they needed to do, and did it. Joe was a straight-shooter about giving an estimate, so there were no surprises, which made the process so much less stressful. I highly recommend this company and if you want great service at a reasonable price.
-
Joe had a team to my house in less than 24 hours from our initial phone call. The crew was awesome. Joe reached out to me several times during the process to discuss the details. He also cut me a huge break and I'm incredibly grateful. HIGHLY recommend MSI to anyone in need of mold removal services.
-
Earlier this year we called MSI due to mold and water damage in our rowhome from a leaking roof despite my insurance wanting to use another remediation team. My goal was to use a local team near south Philly who had experience with this type of work in rowhomes and could get started right away. I talked through my concerns with Joe and was surprised he was able to get a team out immediately. Joe's team was competent, worked fast, kept tidy, and helped document every step of the remediation services to ensure my insurance covered all steps. MSI was able to stay on track with their initial quote and we were happy to see the final cost come in slightly under. MSI persisted to counter my insurance company even after MSI received payment to ensure all costs were covered. Despite termite, mold, water damage, and roof issues - the only team that had our back was MSI - recommend you shop here first for a quote - ask for Joe.
-
We called MSI after the first big rainstorm in our new home caused some water damage in one of our bedrooms. As new, first time home owners, we were in a state of panic; but Joe called us directly, almost immediately after we reached out to his company. He provided insight to the entire process, and answered any and all questions that we had. Joe was amazing to work with, and made this nightmarish situation bearable and a breeze to navigate. My wife and I appreciated that Joe was a no-nonsense guy, who made himself available and was willing to help in any way possible. From start to finish, Joe and the entire MSI team were a pleasure to work with and if we ever needed, we would not hesitate to use this company again. You must call Joe and MSI if you are in the market for their services, thank me later!
-
We had water damage from a failed sump pump in the basement recently. My insurance company recommended I call a water mitigation company to assess the damage. Joe and his team from MSI were great. Joe was very responsive and answered all my questions. He was honest and explained the water mitigation process. He updated me on the phone throughout the whole process while his team was working in my basement. The team who came to work on the house were respectful, on time and efficient. Joe also made sure that I had all the documents I needed to submit the claim to my insurance company. I highly recommend Joe and his crew at MSI.
-
I needed my rental property in Philadelphia inspected for mold - a request from my tenant. My attorney recommended this company, I had an amazing experience doing business with Joe.
From initial call to remediation Joe kept me informed in each phase. He was kind to work with me on the pricing as I have high deductible insurance. Price was really reasonable for us.
It is very rare to find an honest and knowledgeable contractors , I highly recommend them. -
I would recommend MSI to anyone needing help with mold. Joe Fiorillo was incredibly generous with his time and knowledge. He answered every question my husband and I could think of, and we had many questions. Joe even talked me off the ledge when I was overwhelmed and couldn't think straight. Mike, the project leader at our home, was professional and kind. He gave us daily updates on their progress. I hope to never have to deal with mold remediation again, but if I do, I would call MSI again.
-
I can’t say enough good things about Joe and his team at MSI. They are efficient, thorough, and very accommodating. The house was left spotless and they even went above and beyond and took care of things left from the previous owner. Joe was extremely patient with me as I had a million questions about the process. He walked me through every step and made sure I was happy with the outcome. They are exactly who you need when navigating something stressful like mold and water damage!
I am using them again for another project in the house because of the outstanding job they did with my basement! -
Very detailed oriented. Had mold across two rooms. Provided me with pictures and everything I needed for my home insurance. Responsive. Although the process is inherently messy, they put up plastic and were very neat going about it. Would use them again
-
Joe and his crew are some of the most helpful, honest and competent professionals I've ever worked with. Throughout the entire process - from first contacting them, to the initial air testing, to the remediation estimate, and the remediation itself - I always felt I could trust them to do the job well and for a fair price. Joe also understood and respected that we were working with a limited budget (no insurance involved) and was fully transparent with their process and costs. They never tried to "upsell" us or anything, and I felt confident they would complete the job we asked them to do in an expert manner - which they certainly did! I also really appreciated how approachable and down-to-earth Joe is and how responsive he was to my *many* calls and questions!
-
You know that little voice inside that guides us through our daily decisions - sometimes it speaks softly causing us to second guess our decisions. Other times, it screams at us with 1000% certainty that you're making the correct decision. That was my experience with Joe Fiorilli and his team at MSI. I had called another company before MSI and just didn't get that "fuzzy feeling" in speaking with them - which made me second guess and do another google search. That's when I found MSI. Within 3 minutes of talking to Joe about our situation, I knew we had found the right company and partner to address our needs. Joe was unbelievably accommodating, incredibly easy to talk to and his team was very professional. They showed up when they said they would, the job took as long as they said it would and they came back exactly when they said they would to collect their equipment. It's refreshing to know good companies run by honest and reliable people still exist. Do yourself a favor and don't waste time calling anyone else but Joe and his team at MSI.
-
Joe was not only fair, but also very forthcoming with his repair estimates. This company is trustworthy and I would recommend them to anyone who asked!!!