Home Services reviews in Glenshaw, Pennsylvania

Was referred to this company through a home warranty for a broken central A/C. They were the third company we were referred to, and scheduled for one week out - the soonest appointment we could get. I explained to them my wife was 7 months pregnant (true story), and any sooner appointment would be appreciated. I was called 2 hours later, told they had a tech finished early, and they could fit me in today!! The tech, Kevin, was friendly and very professional. I would definitely use this company again.

Both Kevin and Matt are exceptional when it comes to service and knowing what they're doing and how to get it done. Highly recommend Baker for all of your pool needs. They did work on our pool heater and knew exactly what the issue was. Baker provides great service.

I would give this company TEN stars if I could! They are skilled craftsmen. They know their business and treat customers with extreme professionalism. From our initial contact, I found the office staff to be courteous and responsive which put me at ease immediately. The technicians who came to my house were knowledgeable and polite. They genuinely care about you and the work that needs to be done. ALL of my expectations were exceeded! These are GREAT people to deal with!! I've added them in my phone contact list and will never call a different service. There's no reason to because Baker Sales and Services is the BEST!

Kevin and Mike were awesome. Quality work in a timely manner. Answered every question I had( I have alot 😂) and told me everything they were doing and why as I watched and learned. Couldn't have had better service. Even taught me to reroute my air flow. Thank you Kevin and Mike. See you in the fall for my furnace maintenance.

Kevin was very professional and efficient in diagnosing the issue with my boiler. He also offered suggestions to keep us safe in our home and to keep our furnace working longer. Marsha was responsive and worked with me on scheduling a day/time. I highly recommend Baker Sales & Service.

Baker did an amazing excellent job replacing my pool shut off switch. The technicians were professional and extremely nice.

I went through the home warranty and they came the week I put in the claim to send an estimate. The home warranty company took a while to ship the part to Baker but that wasn't their fault.

Professional and reliable. We have had our heating, air conditioner, and pool filter inspected and serviced by this company for 3 years. Staff is very nice when I call, I have never had trouble getting an appointment scheduled. Kevin and Justin have both done work in our home...they are extremely knowledgeable and have always done a great job. They take the time to explain things and answer questions. Prices are fair and reasonable. This company is a pleasure to do business with.

I was assigned BSS from Home Shield. My AC went out on a Friday and although Home Shield has contractors that work on the weekend (Bakers does not) it is somewhat of a lottery on who you get. Bakers did not reach out to me within 48 hours to schedule my appointment, even after calling their emergency line. Once they did call on the following Monday, the lady was pretty unkind about the whole situation and they couldn't come out to fix my AC issue until the following Monday. That is 9 days after my original call. Other contractors will work on the weekend. This contractor happens to have a contract with Home Shield so they get business regardless. They will not care about you or your situation and they certainly don't respond to emergencies. Two things I learned from this experience: Home Shield is just a poor poor product and if you want a good home warranty use American Home Warranty or Choice Home Warranty. Bakers Sales and Service should not have the word "Service" in their name as they do not provide it. Absolute failure all around.

Excellent and professional service. Kevin the technician was so professional, polite, and helpful. He explained everything so clearly and made sure that I didn't have any questions. He truly cares about doing a great job! I would highly recommend!
I just used Baker's Sales and Services again today and couldn't be happier with them! Kevin and Matt closed my pool today and they were both wonderful. It is so nice to have such personable and knowledgeable technicians come to do a job and you know 100% that it will be done correctly and efficiently. They are highly skilled, nice, caring, and you just instantly feel comfortable with them. I highly recommend them and they truly deserve praise for their hard work! Keep up the great work and thank you so much for another excellent service call.

Kevin and Matt are always very efficient, thorough, professional, and friendly. They routinely maintenance my furnace and pool keeping me warm in the winter and cool in the summer. I can always rely on Baker for fast enjoyable results. Highly recommend this service

I was “assigned” Bakers by my home warranty company and since I hadn’t heard of them, I was a little worried. Well was I pleasantly surprised! I have had other “well known” companies service my a/c before and quite frankly, Bakers blew them away! Kevin was so professional and knowledgeable! He was super nice in explaining everything he was doing with my a/c. He was so in depth with his testing - the other companies didn’t do 1/2 of the testing he did! So very thorough! I will definitely use them again for all my hvac needs and plan to refer them any chance I get!

Kevin was AWESOME! After having to go through a month of AC problems and getting 3 opinions all saying I needed a new unit, Kevin fixed my unit and did not need to replace it. He uncovered the problem and the process through the home warranty was seamless. You could tell Kevin truly cared and wanted to help me get working AC, which is so appreciated. I’m so glad Baker got assigned to my claim and will be using them again!

Kevin from Baker Services Inc. was professional and showed me everything he had to do when I had them here for my AC turn up for the summer through my home warranty. I did need a few small items that he took care on the spot and contacted my home warranty company when he was here so I didn't need to put through another request. Thank you!

Kevin and Mike were awsome. They were very professional and courteous. They saved me ten thousand dollars. One company came as a yearly visit to check my AC and my furnace ( customers since 2009) and told me I needed a new AC unit. Shortly after they left a guy from the same company came by to give me the price of a new one. I called Baker Sales and Service... WELL... Kevin and Mike proceeded to do tests on the AC with me being involved and found nothing wrong with my unit. Thank you for your honesty and integrity. I'll be using YOUR COMPANY from now on.

I was having trouble with my spa/ hot tub. Baker came in diagnosed the problem and fixed it in such a timely manner. Kevin was wonderful and so was Marsha. You can really tell that they truly care about their clients and listen to their concerns. They have gained a new customer. I would not hesitate to call them about your pool or hot tub problem. Great experience. Thank you

Kevin (and Mike) were extremely professional, personable, helpful and accommodating while closing my above-ground pool. This was the first time I used them, but will not be the last! Great service all around! Thanks!!

I’ve been living at my house for 8 years and never had a problem with my air conditioner and furnace. When my AC stopped working during the hot days of September, I called Baker Sales & Service. I immediately got an appointment for Kevin to look at my unit. Kevin was very knowledgable and fixed the problem on the spot! Since I never had my furnace checked, he suggested I set another appointment. When Kevin came back he noticed gas leaking and suggested I get it fixed. I am grateful that my problems were able to be fixed and I didn’t need to replace my units. I appreciate Kevin’s expertise and honestly. I will also add that the service call prices were very reasonable!

Pretty disappointed. Hired them to replace a pool pump and then close the pool. Communication between the owner and other staff was so confusing. I have emails from the owner saying they can do water cleaning/treatment yet when i went to the store to get the water tested he changed his mind and said they wouldnt do the cleaning. One guy would call me one day, another would call the other day, nobody talked to each other in the office. The pump was installed incorrectly leaving a gap where water can get inside the actual motor. Had water tested at their store in preparation for the closing and they gave me buckets of chemicals I never ended up needing to use, and gave me 1 bag of shock where I needed at least 7 bags. Closing the pool, they didn't put the pillow under the winter cover. When I asked about it the guy gave me a whole speech about how nobody uses them anymore and it's pointless. If I'm paying you to close the pool, shouldn't you close it the way I want? He seemed annoyed.

All of the guys I interacted with had some type of attitude.

The technician called and asked if he could come earlier because other customers didn’t answer for their appointments. I should have known then it wasn’t going to go well. My appointment was scheduled for 1 pm and he called around 10:30. I told him I would try to get back home around 11, as I was finishing up my nail appointment. This company was sent by my home warranty company, the second company sent out within the past year! Mis diagnoses after misdiagnosis. The guy seemed to be rushing. He said that the leaking was being caused by the condensation caused from pipes not being glued together. He glued all the fittings. I asked him if he could change my thermostat. He said I had to call in to schedule a request for that? Long story short the leaking continued causing damage to my bathroom ceiling on the first floor! He stated in his report the condensation pump was working properly. They were scheduled to come back out on July 14th. Called that day and said they couldn’t make it until the 23rd?? It’s 80+ degrees!! You want me to wait another week? After I already waited several days! I called Gillece, they came out and stated I needed a new condensation pump and a shut off indicator (I don’t remember the name).

Our warranty company uses this company. We were having some issues with our a/c. Through the company we were referred to them again. Kevin came out explained things to me. Told me we were short 2 pounds of freon. Offered $750 to fill it or he could replace it with some other kind of freon for a cheaper price. After he explained everything to me I called my husband on speaker and asked him to explain it to him. The story changed greatly minus the fact that we were down 2 pounds of freon. We got a second opinion and the gentleman put 3 ounces of freon in and it overcharged our a/c. He also never even opened up to look at our coils. The second opinion did and they were covered in junk. Once cleaned off our a/c has been working perfectly. I would hate to see someone get scammed and overpaying for a service they don’t actually need. This is our second experience with baker and this specific technician. I wasn’t a fan the first go around but he hadn’t done anything wrong until our second time around.

I Had multiple issues with the service department opening my mom’s pool this year. I spoke with the owner who called me back same day as our issue; he was defensive about how my mom should have been supervising and telling the pool tech where the parts go for the ladder and pump. She doesn’t know- that’s why she hired the help? Anyways got them promptly resolved after the weekend but the second tech was condescending too. That’s what you can expect!