HVAC reviews in Philadelphia, Pennsylvania

4.7 based on 3416 reviews Back to the listing
    1

    Came out did an estimate, said the job could be done easily, after we paid 125$ estimate fee, they never followed up with my husband, when we called they stated you will hear something soon, 9 days passed, still no update about actually getting the needed repair. Use Stellar HVAC instead, they came and did the work same day for a low price.

    1

    Very unprofessional. I requested HVAC service through my home warranty company on Saturday. Monday AM I received a phone from a gentleman stating he would be in the area today and can be out between 2-8pm. I asked him for a more reasonable window as that was literally 6 hours. He stated that he did not know but would give me a call when he can. 6:24pm I did not receive a call, I contacted the number which was the same gentleman who contacted me this AM. He stated that I would have to call the office to schedule an appointment as they get extremely booked. I reminded him that he was the same gentleman that contacted me this AM with the broad time frame. He then asked if I lived at (gave someone exact address) and informed him I did not. I was a little upset but not disrespectful due to the fact I was in the house all day and not once did he call me with an update as he mentioned he would. He tried to cut me off multiple times but I wanted to express my disappointment of being home all day and was never updated/contacted with an ETA. I informed him that I needed to leave by 7:30pm and as long as he can come here before then I would be happy. I even informed him that he could reschedule me for tomorrow AM which I was fine with. He then stated that his schedule was more then likely set for tomorrow and he would not be able to squeeze me in. I was very confused because he called me early this AM and stated that he "squeezed me" in as well.. Needless to say, he finally stated "you can call your insurance company and go with someone else if I can not accommodate your schedule" I feel as though this was very unprofessional and should not have been said. One I was not disrespectful and two I was trying to work around both schedules. Due to the unprofessional response, I would dare not have my insurance company pay a dime to this company.

    1

    This was the second company sent to my home by my home warranty company (American home shield) who have I since left for such terrible service as well, for a second opinion. The contractor for this company acted nice, told me the problem (the blower motor was broke), and then told me things that made me believe he would be helpful considering I had no heat. I asked him directly to his face if there was an access issue and he said no. Then I received notice from my warranty company that this company reported they couldn’t get access to my HVAC unit and that there was NO malfunction in my system. At that time I was going on two weeks with a extremely loud problem with the blower motor to no heat at all. I live in a Philly apartment, but I’m sure this isn’t the first apartment they have been to. I asked them to send me an email with their report and they never sent it, I asked multiple times. I later had two companies I hired on my own to come look at it and then do the install job so clearly these guys are lazy, don’t know what they are doing, or are manipulated to “be unable to do it” by the warranty company. On top of that they don’t answer their phone at all! It took myself and the warranty company multiple times to reach them. Do not work with them!!!

    1

    Hired for HVAC repair, the starter motor started making a horrible racket. Seemed professional at the time. Diagnosed and said they needed to order a part and would get back to me. I called 3 weeks later and they said the part was still on order. Called 2 weeks after that and said they weren't going to repair it because it wasn't broken it was just making noise.

    They were more than happy to take my service fee, and I even tipped the crew $40 for a 5 minute diagnosis because it was the holidays. Then they give me the runaround for over a month and go back on their word, trying to gaslight me, like I don't have to hear this chainsaw of an HVAC system all day.

    These guys are classic charlatans and rip-off artists. What a sham. IF YOU HIRE THEM AFTER READING THIS YOU ARE A FOOL.

    5

    Quality Air HVAC came out to my house this morning for a heating system issue, and I couldn't be more impressed with their service. From the first interaction, it was clear I was dealing with professionals.

    Their technicians displayed exceptional knowledge of heating systems. They quickly diagnosed the problem, thoroughly explained it to me in understandable terms, and answered all my questions patiently and comprehensively. I appreciated their ability to break down complex technical information into something I could grasp.

    I never felt rushed or pressured. They took the time to address all my concerns, no matter how minor, and ensured I fully understood the proposed solution. This put me at ease, knowing I was making an informed decision.

    Their willingness to answer any questions was refreshing. They encouraged me to ask anything, and they provided detailed explanations without using jargon. This transparent communication fostered trust and confidence in their recommendations.

    The technicians were punctual, courteous, and respectful throughout the entire process. They kept my home clean and tidy while working, and they clearly communicated the steps they were taking and the estimated timeframe for completion.

    Overall, my experience with Quality Air HVAC was outstanding. Their expertise, patience, open communication, and professionalism earned them my highest praise. I wouldn't hesitate to recommend them to anyone needing their HVAC systems serviced. They truly delivered quality service and a quality experience.

    1

    Quality Air HVAC Trust was assigned by HSA. I had to call to schedule an appointment and I advised my A/C unit wax on my roof with my own ladder access. The scheduler stated it would not be a problem. I had to delay a week with family vacation plans. The called advising of their arrival and came an hour after the scheduled time. Once the technician arrived I informed him of the access. He called his supervisor who said no. The technician was very professional and apologetic, but said they could not help. Once again a failed attempt by HSA and a contractor. Just unprofessional company overall. Thank you for nothing.

    5

    Quality Air sent out Keyon and he was super professional, and super friendly. My unit had a very bad problem in which like most customers i was negligent on my maintenance, but he re-assured me it was common and i didnt feel stupid at all after he explained everything. I then called the main office and a young man answered and was super polite. I had to have parts ordered and the distributor took a couple days, but the office people kept me up to date and informed. I am super happy with the overall service and would recommend Quality Air to my friends and family. Thanks guys!!!!! I truly appreciate it!!!

    1

    Quality Air came to my house on the 3rs of January for my boiler, as of now where they was approved for the work. Now I have an appointment January 20th where they are so busy. Now this is priority, or an emergency cause one I have 2 senior citizens living with me, my mother is legally blind hard to walk and have my uncle here with stage 4 prostate cancer with no heat and this is not and emergency to them.
    Really show you they just chase the buck. My bill is to low for them to come right out.
    Deep

    5

    Great service, prompt response. Some others wanted $200 upfront just to come out, others were booked for days. This guy clearly takes great pride in the quality of his work and level of service.

    5

    Great service and great guy. High recommended for his professionality and the quality of the job. I had an issue with my air conditioning system and was fixed in a short turn around time.

    5

    Great guy! I know nothing about HVAC, but they were able to explain everything to me so that I understood. Walked me through my options and was extremely professional the entire time. Thank you for your help!

    5

    Polite, helpful and very informative. Will definitely be calling Shini back for all HVAC needs and will be recommending him to anyone in need of the service!

    5

    Great work, super nice and very professional. I hade to do new Hvac work at my house, so I called. Astriti was very responsive, and explained every process about the job upfront! Made me feel comfortable with them doing the work, and didn’t disappoint me. Very satisfied with their work!. I highly recommend using Clima Hvac!

    5

    Clima HEVAC stands out for its exceptional HVAC services marked by efficiency, transparent pricing, and a high level of professionalism. Beyond that, their commitment to quick and responsive support sets them apart, providing a reliable and comprehensive solution. A had a condenser failure and the support was great not on the installation but also on the choice of the new condenser.

    5

    Wonderful service! Shini came out the same day when others weren't able to and took great pride in his work, together with his wife. I don't know much about HVACs, but the whole system and process were explained to me in words that I could understand, which was greatly appreciated. I overall felt like everything was in great hands.

    5

    Clima HVAC is simply the best. Shini and Clara have done multiple repairs for me in recent years, undoing shoddy work by the previous owner and installing things correctly. They are professional, courteous, and fair. When somethings an adjustment or a tuning after install, they are prompt to come back and fix it. I recommend them 100%.

    5

    Great HVAC contractor for AC repair. They arrived on time, explained the issue, and fixed it quickly. Very professional and easy to work with.

    5

    The air conditioner installation was done perfectly. The technicians were friendly and made sure everything was set up correctly. Highly recommend.

    5

    Thanks a bunch, PJ Mac HVAC, for providing the free HVAC checklist. You guys rock!

    5

    Thank you, PJ Mac HVAC, for the free HVAC checklist! It's a great help.

    5

    We needed urgent AC repair, and they came through in a pinch. Fast, reliable, and affordable.