Remodeler reviews across the US

As a homeowner of less than 10 years of a new construction, we have not had the need (yet) to take on any major renovation projects. That said however we have had a variety of handyman services out to the home to keep it looking new. Some were good, while others where less than desirable. Most recently we decided to give Gaspar’s a try following a friend’s recommendation, and we are certainly glad we did! The handyman turned out to be a handywoman (can’t recall her name unfortunately) and she did a superior job on a variety of tasks we required over the course of the 4 hours we paid for. She repaired an attic vent, a ding in some sheetrock, to include matching the paint and painting, and also replaced and painted some trim.

The best part about the experience was everything looked new and matched after completed. Unlike some of the other reviews, I will not complain about what we paid because more importantly I realize the VALUE in a job well done the first time, which is exactly what occurred. You know the old saying, you get what you pay for!

Thank you Gaspar’s for a job well done! I will not hesitate to use their ‘handyperson’ services in the future, and when we are ready for that big renovation, Gaspar’s will be the first call we will make!

Rob is the best. The kitchen looked awesome he was an awesome person and I got great service and I will use them again

We have used Gaspars on a number of difference occasions with two of their servicemen. We have been quite impressed with their operation. They show up on time, do what they promise, don't make a mess, are quite pleasant and do excellent work. We would highly recommend them to anyone looking for higher end handyman services. They are professionals. We also plan to use them in the future as needs develop.

Gaspar's has completed two projects for us. The first was conversion of a bathroom with an unused shower into a powder room with storage. The second was a major remodel of our ensuite bathroom, construction of storage for picture frames and large photographs, and replacement of the upstairs flooring and stairway carpet. The planning and design process is very thorough. Construction quality was excellent and if there were any problems they were quickly remedied. Gaspar's is not the lowest cost contractor but they are totally reliable and fun to work with.

We used Gaspars Construction to renovate our basement. They were amazing to work with. They communicated everything so clearly to us and we never felt like we were an afterthought. We felt like they were treating us like family from the very beginning. Sarah and her team handled everything from the design to the final installation. We use our basement every day now and before we never went down there.

Sarah Henry and her team at Gaspar’s Construction are the most creative, knowledgeable, and high integrity group I have ever met in the remodel industry. I’ve referred a number of clients to Sarah over the years and everyone has received individual attention, excellent customer service, and have been overjoyed with the completed work. Sarah is consistently on budget, on time, client focused and is always working to impress her clients. I can’t recommend Sarah Henry and her team enough for your remodeling needs.

We had a hole in a home office wall due to a broken pipe that had since been repaired. John and Trent from the Handyman team came and were were excellent workers. They were on time, courteous, neat, and did a great job of patching and painting our wall. We are super happy with them and with Gaspar’s!

Used Gaspar's to remodel our kitchen. It came in under budget and how often do you hear that on a construction project?

We had interviewed about 6 or 7 different contractors (a couple of independent, a couple of design/build, a couple of vertically integrated companies) and felt that Gaspar's had the right amount of expertise, communication and flexibility to work with us.

And we were right! Gaspar's built us a beautiful kitchen, most of the time, we knew what was going on with our project, and we were able to do some of the work ourselves!

I am very pleased and whole heartedly recommend them to anyone!

We chose Gaspar's Construction to support a small family owned woman lead business in Seattle. It's been a year now since we've moved home and our house is solid, wearing with no problems. It's a delight to see and enjoy the quality of work day after day. If you're looking to remodel your home, we'd strongly recommend you consider Gaspar's Construction if quality, experience and good people are important to you.

We have used Gaspar’s twice for major remodels. The first time, back in 2005, they were very good. This time, for our kitchen remodel, we thought they were *excellent*. The process throughout was thoughtfully and professionally managed.

The design phase focused on formulating a plan that addressed our needs and “nice to haves”, while being respectful of, and honest about our budget. The combination of working with a designer who *listens* to you and a customer advocate who keeps things real when it comes to money is powerful and confidence-inspiring.

The construction phase was equally well managed. We met weekly with the lead carpenter to assess progress, answer questions and make course corrections, which also inspired confidence. The quality of the work was top-notch, and it was on time. The project finished *literally* on the day originally projected by the plan. We couldn’t have been happier with our lead carpenter, who was skilled, diligent, honest, and on-point throughout.

We can’t recommend them highly enough.

Gaspar’s is an amazing operation! Renovations are so costly and potentially stressful, but their expertise, thorough estimate planning and excellent team of people really made our renovation a fun and exciting process! We adore our newly improved home and felt like we were truly taken care of every step of the way. Gaspar’s is truly the best-you’ll be so thankful you hired them!!

poor value and bad experience overall, lack of proper communication during the project. I would expect better coordination and quality of work with the price they charge, but unfortunately a huge let down.

We learned about Gaspar’s from friends who recommended them to us. We have been grateful to have them remodel our home. They have incredible communication, wonderful people and top-notch work. Our home has been completely updated and turned into our sanctuary. I cannot recommend them highly enough. We will definitely be contacting them for all of our future home projects.

Gaspar's may do quality work, but watch out for large bills for questionable and erroneous design work. I paid Gaspar's nearly $1,000 for design work before terminating the contract. All I had hoped to do was retile my fireplace and add a small hearth to it. At our first meeting, I specified a dark gray matte finish tile. One of their designers suggested that instead of tile they could use a slab of quartz. I said that would be fine as long as the finish was the same. They left. The next thing I received was an $870 bill for "design" and "feasibility." I was surprised, because I had not heard from them since our first meeting a week before. I reached out to them for an update. When they got back to me, they said all I needed to do was contact the designer to pick out a slab. I called the designer, who informed me that quartz doesn't work for fireplaces (the same designer who originally suggested quartz), and that I should choose a slab of granite. But granite is more costly and (more importantly) nothing like the dark gray matte finish I had asked for at the first meeting. I told him I didn't want granite, and that I would do research over the weekend regarding tile. When I sent him tile ideas, he said the tile I suggested wouldn't work, but he didn't offer any examples of gray matte tile that would work. I then received another bill for $122. Thus, I'd spent $992 for them to "design" my project, and yet they hadn't yet helped me to even identify a tile in the color I'd asked for at our first meeting. At this point, I was spooked by the lack of understanding and bad communication. Meanwhile, Gaspar's asked me for an additional $1,500 deposit to continue their work. At that point, I saw nothing but red flags. I shared all of this with them, but no remedy was offered, other than that they agreed to stop work. I walked away from the money and from the project. They may do good work (I never got to find out), but I would not recommend Gaspar's unless cost is irrelevant to you.

I contracted with Gaspar's to install a steel mantel into tile above my fireplace. This work was the last remaining item of a multi-month gas fireplace conversion, and the fireplace company would not take it on due to risk of cracking the tile. Gaspar's informed me of the risk as well, yet was willing to give it a try.

Turns out, it was porcelain tile which is much harder/denser and takes a specialized diamond bit to drill into without cracking. The Gaspar's contractor inspected the tile, found the correct bit, and performed the work with high level of professionalism. He even brought a gimbaled laser level to make sure the 58" mantel was installed level.

After completing the work we had some extra time, so the Gaspar's contractor offered to do some small jobs around the house which I could think of in the moment, without any extra cost. He even showed me how to do them next time. Super happy with the finished work, and excellent service!

This is coming a few years after the fact and it is primarily motivated by the realization that we were given an odd and indirect "No" by none other than the owner, Sarah.

I'm not going to 1-star this review because I think they are a very professional and experienced team. I'm posting this because of the odd way that our project was declined.

Here's my story:
We had initiated the process with Sarah and the team to have an addition added to our house. We spelled out what we were looking for and we even got to the design phase. We had a meeting at their offices to discuss the designs and that's where things fell apart. The designs were not in line with our requests and we started asking questions that would help bring things in line with what we wanted.

At that point, Sarah and the designer started talking about how there would be "flashing issues" for a part of the project and that's why what we wanted was not possible. Being naive about remodeling, I took them at their word and we decided not to move forward with Gaspar's.

Our project is now complete and there are no "flashing issues". In retrospect, the whole conversation was like a sitcom where the design team had a code phrase or something that indicated they didn't want to continue working with us and used technical jargon to deflect their client.

Instead of being direct with us, they had to play this little game. Some of the other contractors (such as Kitchens and More) that we bid with were direct with us and said they couldn't do it. My review is feedback to Gaspar's to just be up front. If you don't like the direction that a client is taking the design, just say that it isn't within your scope.

Renovating your home is inherently personal. A general contractor will not only be in your home a lot but will impact how you live every day thereafter. At first, I thought I loved Gaspars because they were on time, on budget, and did excellent work. Yet it was the way I felt understood as a person that ended up being more important. If I could give 6 stars, I would.

I have relied on Gaspar's friendly service for over 10 years. They completely gutted and renovated our triplex units and each unit turned out beautifully. Their design team is excellent and their customer relations are exceptional. They are communicative and responsive. I especially appreciate Isaac's resourceful solutions to tricky situations. Thank you Gaspar's for going above and beyond!

We've used Gaspar's handyman service for several years and have always been impressed with the professionalism of the team and quality of the work. So, when we decided to renovate our small wine room, we called Gaspar's. From start to finish, the experience was positive - from design meetings with Jen, to pre-con meetings with Erica, to the day-to-day work of Severin - we were impressed with their professionalism and expertise. They treated our modest project with respect and patiently led us through our first-ever construction project. We are delighted with our new wine room and look forward to working with Gaspar's again.

I love Gaspar's! A large project went horribly with another contractor and I credit Gaspar's with helping us get back on track. Ted spent a lot of time with me even though he couldn't help me directly. He was honest about timelines and he and Leo recommended more affordable or quicker options for my situation. Chelsea, Carly, and Leo are always so quick to respond and so professional even if I take a while to get back to them. Trent and another handyman came over for a project and did great work. It's so refreshing to know there is a hardworking, nice, transparent construction company out there!

This is the second time that I've used Gaspar's, in the past several months, and I've been impressed each time. This past visit was some general repairs on the house, and the work was done quickly, professionally, and within my budget. Philip did great work and explained the process, what he was doing, and what to expect after the repairs. I will be using Gaspar's for my upcoming bathroom remodel, and I cannot wait to see what they do with the space.