Remodeler reviews across the US

This summer I decided to remodel my hall bath and master bath. I've heard wonderful things about Jericho Home Improvement and called them to do the work in my home. It was a great experience starting with Heather, their designer and Preston, the Project Manager. Both Heather and Preston were very professional, but also were very friendly and accommodating and helped me making choices for the new bathrooms. I had several change orders for this project (because I kept changing my mind). Heather and Preston were very helpful and accommodating with the changes I made. Preston gave me the start and ending date for the project. Their master craftsman, Jaysen, was amazing! He worked very hard all day and cleaned up before leaving for the day. He was extremely polite and personable and treated me and my home with respect. I am so happy with my new bathroom remodels! I especially liked the beautiful cabinetry and the flooring is gorgeous. Both bathrooms are so beautiful, I couldn't be happier! I wouldn't hesitate to recommend Jericho to anyone wanting a bath/kitchen remodel.

I had the best experience with Jericho. I used them twice, first a total remodel of my 1-1/2 bathroom & total remodel of my kitchen/dining room. Loved the attention, details, coordination, communication and finishing touches to make my project perfect. Everyone involved made me feel respected and understood when changes came up. I recommend them highly.

Jericho was the right choice for our kitchen renovation. I appreciated the attention to detail and respect for our property. Our Project Manager, Preston, stayed on top of our timeline for completion and provided us with a comprehensive schedule. Brandon's installation skills were exact with cabinetry, and the backsplash is impeccable. He was very aware of not disturbing our daily routine as we worked from home. We are very pleased with the final product and would choose Jericho again.

Our Jericho team was outstanding! They were professional, talented, trusting, timely, patient, and most of all they cared just as much for our project as if it were their own dream they were building. We loved that they were "all inclusive". Chad helped us (well held our hand essentially) get us started with the design assisting us with the many decisions that had to be made. Brandon was able to take our vision and draw it up on paper. Once the project was turned over to our contractor Jim the project was nothing short of perfection. He kept everything moving along, making sure things were done right and in a timely manner. Last, but not least the guy who took the dream from paper to reality, Gio! Talented, attentive to every detail and he did not take one shortcut.
We also appreciated that once our project was done Jericho sent out a Customer Relations Specialist to make sure we were satisfied with the service they provided. A shout out to Casey!
Major projects are challenging and so many things can go wrong, the best decision we made was choosing Jericho to build our dream! 100% in love with the final product!

Jericho Home improvement has the best customer service. No matter how many questions, they are always willing to take the time to answer. Their service people are incredibly friendly, and the installers are knowledgeable and friendly.

Jericho just finished a total remodel of the kitchen in my 110 yr old historic home. The work was very extensive, including new plumbing, wiring, demolition of walls, insulation, refinishing old woodwork and installing new woodwork where it was needed,etc, etc. A major advantage to hiring Jericho is that they have their own tradesmen. No waiting for subcontractors to finish other jobs. Also, they cleaned the entire space every day and hauled away the refuse daily. The finished project came out just beautiful and they were very pleasant to work with.

It has been about a year now since our kitchen remodeling/upgrades have been completed. Our floor went from linoleum to tile. Formica countertops replaced with granite. New appliances installed, including a range hood with exhaust to the roof (my favorite part of the remodeling job), and a custom designed black granite table (we bake a lot). The workmanship and completion of the job down to the day agreed upon was amazing, even a return visit to correct minor details. Still very satisfied one year later.

I inherited my home and desperately needed the bathroom remodeled first. Being busy with decisions and projects throughout the rest of the house. Jericho made my dream creation into a reality. Easy estimates, no pushy sales, workers are pleasant, professional and CLEAN!

We had Jericho remodel our master bathroom. Our shower and bath tub are separate. They took everything out of the bathroom except the tub. Everything was replaced a d installed very professionally. We are very pleased with the results. Our installer arrived each day when he was supposed to and immediately began working. He worked very hard and made sure that everything was correct. He made sure that we had access to each fixture when it was complete. We were expecting company and he made sure that 6 adults didn't have to share 1 bathroom. I would recommend Jericho to anyone. They are very professional and do excellent work

We were really happy with the entire process of our master bathroom remodel.
Our installer, Sean Ireland, was extremely professional. Sean's attention to detail in his craft was very impressive and appreciated in our project.
He did not hesitate to verify design and function aspects of the install throughout the process. He was respectful of our home, keeping his work areas clean and was pleasant with our dogs who thought he was there everyday to visit them.
Sean was a pleasure to have in our home and I would highly recommend him for any project. Thanks, Sean!

We had a kitchen upgrade and the experience was terrific. Work started and ended on time and the final product is great.
Jim Kesterson, the project manager, and Mike Hildebrand, the Lead Master Installer, did great work. Very personable and quick to respond to any of our questions as work progressed. We are very pleased with our choice of Jericho for this job.

Jericho did an excellent job with our kitchen remodel. Mike was always on time and respectful of our home. He is a master at his trade! Jim was easy to reach and checked in often to ensure the speedy, remodel was going as expected. Jericho also immediately replaced a drawer face and cabinet door that was imperfect and we kept noticing after completion. It was a hassle-free, quick process. We are thrilled with our new kitchen!

I’m a small contractor and Lance from Jericho was amazingly helpful in getting me past a schedule problem with a couple of countertops. His team had the job done in a fraction of the timeframe others quoted at a very reasonable cost. I look forward to my next project with them.

A phenomenal company with amazing employees doing very high quality work! We came to Jericho for our master bath full remodel after having another contractor do a smaller bath. The difference in employee and work quality was immense between the two companies. From our first sales contact with a Jericho designer we knew we had found a company we could fully trust with our home. Once we signed our contract and met our Project Manager Jim, the experience got even better. He was friendly, talented and dedicated to meeting our every need. Jim introduced us to Adam, the most talented installer we had ever met. Adam is truly an artist. He was in our home nearly every day throughout the several weeks of our project and quickly became an honorary, temporary family member. Adam gave us a truly beautiful master bath. Another area where Jericho really excelled was in the depth of their talent pool. Jim and Adam worked closely with a number of people back in their main shop on the aspects of our job that couldn’t be fabricated in our home. That group did the highest quality work as well. We couldn’t be happier with our completed master bath! We highly recommend Jericho to anyone needing kitchen or bath remodel.

We just finished getting a complete, new tiled shower replacing our 60 year old one. Preston was our Project Manager and Alex was the one man Army.

Preston was technically and professionally proficient during the entire time of the remolding. He ensured that all measurements were double checked for accuracy, the bill of materials was correct with nothing missing or requiring replacement. He was in constant communication with us during the entire project.

Alex was one for the record books. We were expecting a team of craftsman for the project, and we got one, Alex! From day one, he ensured that furniture, floors were protected, He closed in the work are with plastic to cut the dust from the demolition. At the end of the day, everything was cleaned up, put away, ready to go for the next day. Once he was ready to lay tile, he laid it out first to make sure it was the way we wanted it, once we approved t, only then did he put it up.

We he was finished with the remodel, everything was cleaned up, removed, vacuumed and only then did he call us in to go over everything to ensure our understanding of our new shower.

He and Preston were in daily contact with each other on the progress.

A few days after Lex was finished, Preston came by for his final inspection before going over the final details and finally our acceptance of the new shower.

During the entire project, Preston and Alex were professional, friendly, knowledgeable and helpful with their suggestions. That’s exactly what we expected and were thankful for.

A great team representing Jericho!

If you’re having a project de by Jerico, request Preston and Alex, you will not be disappointed!

Great experience. Shawn Ireland is an excellent installer and an amazing person. He arrived on time, cleaned up after himself, is professional, kind, and does high quality work. Preston kept me informed of the progress and unexpected changes. Cost was much higher than I prefer, but they were able to meet our expedited timeline and stuck to the original quote.

We had Jericho do a kitchen refresh at our house. The design, demo, installation and finishing touches went smoothly. The team we worked with-- Zach, Tom, Josh, Samuel, Eric, Evan and Lance--were all great! Great communication and follow-up and attention to detail. We are very happy with the results.

Jericho Home Improvements recently renovated our master bathroom. The whole team did an excellent job. They were: Zac (sales and design), BJ (project manager), Shawn (installer), Josh (granite), Matt and Terry (cabinet finishing), and Ryan (of Olathe Glass). Sorry if I missed anyone. For reference, we have experience with contractors elsewhere during an extensive five year whole house renovation, so we feel confident to judge.

A portion of one stall of our three car garage was used for staging materials, and debris was hauled away each day, without the need for a dumpster on the driveway. There were no worries about security, and minimal disruption to our daily routine.

In particular, Shawn Ireland, the installer on our project, was outstanding. We stayed in the house during construction. Each morning, he reviewed the plan for the day, communicated about any unforeseen problems as they arose, and advised as to possible solutions, including the most practical and cost efficient. He was accessible at all times for questions, and always had a reasonable and definitive answer. He checked to make sure it was an appropriate time to interrupt the water supply, and advised when it would be particularly noisy, or when there would be fumes from adhesives and paint. At the end of each day, after he tidied the job site, he showed us the progress, and communicated intentions for the next day. He was punctual, courteous, knowledgeable, clearly very experienced, and very thorough.

It is also worth noting that Jericho personnel coordinated with a separate company of exterior house painters, working during the same time, so that everything proceeded in a smooth and efficient manner.

We are pleased with the professional result provided by Jericho Home Improvements.

Your employee, Jamie Diaz, is someone your company needs to be proud of. We both definitely are pleased to have had him remodel our master bathroom.
He is incredibly competent, efficient, does not cut corners, is wise and intelligent, plus he has positive work ethics, and is trustworthy. He is a Jack of All Trades!
Tom and I highly respect this valuable man, and we hope he is well compensated by your organization. He deserves it! Tom & Tina

We needed a much safer and up to date shower in a tiny master bathroom. We met with Zachary, and then project manager Preston, for ideas. They were friendly, honest, and so professional. Zac told us from moment one, Jericho is not the least expensive remodeling company, but that they are the best and that we wouldn’t be disappointed. We decided to move forward with the update. We met Zac to pick out our materials and then met our installer, Gary, who was excellent. He communicated, kept us up to date on the status, was prompt and professional, neat and organized, and his work was exceptional. He cleaned up daily, and as promised by he and Preston, completion occurred right on time. From start to finish, this was a seamless, smooth, and stress free process. We are more than happy with the service we received, the design, the materials used, and the precision of the install. Our shower is now beautiful, safe, and functional, exactly what we had hoped for! Thank you, Jericho!

We were interested in remodeling our Master Bathroom which included replacing our shower entirely as well as replacing our tile flooring with an upgraded surface material and refreshing color change. We chose Jericho Home Improvements for our remodeling project and we were extremely pleased with the Jericho personnel involved from beginning to end. Those individuals were professional, personable and customer focused. They worked with us to ensure we got exactly what we wanted in our remodeling project. Mega kudos go to Jaysen who was assigned as the laborer of our project. He was extremely hard working…After morning greetings upon his arrival on the job and until daily work segments were completed, he stayed on task going about his business without interruption. Jaysen communicated daily explaining the work he was going to do…gave a summary of the daily work he completed…and revealed his intended tasks for the following day. He proved to us that he was not simply a laborer, but a skilled craftsman with a keen attention to detail. Jaysen made it clear in his words and actions that he was a perfectionist interested in doing quality work with an end goal of customer satisfaction. He, and the work he did, not only met but exceeded our expectations. Thank you Jaysen! Thank you Jericho Home Improvements! We are very pleased with our Master Bathroom remodel.