Reviews of local pros in Barrington, Rhode Island
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Very happy with the service I’ve received from Valcourt. Reasonable prices and great service.
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Excellent customer service.
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Professional technicians and their dispatch and scheduling are on point. Would definitely recommend them to anyone in their service area.
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Sincere technicians who are proficient in their field.
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It took 3 or 4 months from original call to get an appointment but the service tech (Tim) was thorough and explained the entire process. Would use them again.
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Extremely rude and unhelpful, they don’t take new customers right now nor do they treat customers with respect. After going without heat and hot water for two days and calling them out of desperation, I was interrogated on how or why I called them. Do not waste your time on such an inconsiderate company.
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Valcourt have helped me out many times over the years. Yesterday I had a thermostat changed. Great service - professional, prompt and knowledgeable. Thank you Valcourt!
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Chad came out today he was very professional and personable. We looked over the boiler and we decided to fix rather than replace the boiler thus saving much $. Very happy so far.
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Had a great experience. Broiler went out overnight. Called Valcourt at 0800. Three hours later my system was up running. Great company. Dependable, great customer service and very trustworthy. Thank you Chad.
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My new boiler install is a work of art! Thank you Chad and his team. Stanley is a master!
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We were in desperate need of a new furnace in the dead of winter and decided to switch to gas from oil. We contacted Valcourt (Chad) and he came out quickly, reviewed our old furnace, and gave us an estimate. Valcourt was our lowest estimate but our selection was also based on three building contractor recommendations and their knowledge of his work. We were very very pleased with the installation timing and results. We would highly recommend Valcourt Heating for any heating or cooling service. Mike Fetro, Portsmouth RI
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They charge you for the time they take in on the road from the previous client to your house when I called to make an appointment and asked for pricing I wasn’t told about the extra for the road Anyway time passes and decided to just give them a call again because was recommended by my oil supplier called today the girl who answered the phone looked up my name and tells me she had to ask the owner because I haven't used their service since 2017 30 minutes later the owner calls me back saying that they not going to service me because last time I called back asking for an explanation about the price well I’m glad since I was no to smart for giving them a second chance they denied me service I did found a company not far from them that will do the service for me plus not charge me “road money “ I mean the girl who answered my phone should’ve just told me why she had to ask the boss and not lie to me by making up stories that right there tells you what good costumer service we get! Anyway I did called back my oil supplier and told them they should totally stop recommending Valcourt to anyone. The only reason for one star review is because can’t be negative 💯
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Valcourt Heating is the Best! I had an issue with my furnace and they came out same day to fix it. Use them, they're local and family owned with years of experience. Glenn
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Around six years ago, we called upon Valcourt to replace our central air conditioning. From the same night they installed it until the final phone conversation, we have had nothing but trouble with the unit. When the pipes froze up and the temperature in the house approached 99 in the evening, we called for service and were refused. We had a contentious phone conversation with Chad at which time he refused to send a tech. We had to pack up and head two hours north to our son’s house for relief. When we subsequently called for service the following year, we were told that Chad would not allow service to our home. We have since been told by a reputable heating/cooling company that the unit was not installed properly. Today, we are, once again without ac and are waiting for service from another company. Chad’s guys are great but he is rude and confrontational.
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Last year Valcourt installed a Bosch ducted heat pump. Chad planned it out perfectly, didn't try to oversell us on what was needed, and has an excellent crew - installing ducts, electrician, and the pump. the result was fantastic. They overcame any technical challenges. This year when a slight modification was required they came out within 2 hours of my calling and spent several hours here until it was right. And Chad patiently answered all of my questions. I really recommend them
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The team installed a new heat pump with amazing speed and precision. They clearly know their stuff. Our home is comfortable, and we’re already seeing lower energy bills. Superb work.
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Where do I even begin? Valcourt has been amazing!
For routine services, they’ve always been reliable, timely, and professional.
Chad also spent the time educating us and made a few improvement suggestions. He could have totally upsold us, but he suggested a cheaper alternative instead. We joked he is the worst sales guy.
Then, during an emergency, Chad got in the car and came over to our home within 15min of speaking. No sooner, he had a technician here another 15min later. Where else would you get this service so promptly??
Thank you, Chad!! You’re a life saver. -
The entire team at Heating & Cooling was amazing. We had a new unit installed and the process was smooth and easy. They arrived on time, kept us updated, and left everything spotless. Excellent service from a company that clearly cares about customers.
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Highly impressed with Heating & Cooling. Professional staff, honest pricing, and quality workmanship. I would definitely use them again.
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Our AC unit shut down unexpectedly on a Saturday afternoon. I dreaded waiting until Monday, but thankfully this company offered emergency service. A technician came that same evening found the issue and fixed it on the spot. He was kind, professional and didn’t rush even though it was late. My family slept comfortably that night instead of sweating through it.
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Heating & Cooling delivered top-quality heating repair. The technician arrived promptly, diagnosed the issue accurately, and completed the repair efficiently. He was polite and professional. The pricing was fair, and the service exceeded expectations.