Reviews of local pros in Charlestown, Rhode Island

I can not say enough about the quality of workmanship, professionalism, and overall customer service that I experienced. Mike is a true craftsman, with an eye for pristine, elegance, and delivers a high-end product; he is an honest, kind, and caring man who works to make sure his clients are not just satisfied, but completely satisfied, with great attention to detail; he is a consummate professional. I highly recommend Gray-Line & Son Hardscape/Landscape Construction, hands-down!

Great service...as usual!

Fast friendly and efficient!

Awful. Never got a call back. Did the job myself.

Needed a laundry box valve replaced.Twenty minutes later all set. Made my day!! Excellent service.

Wow, so much for emergency service. I called them and the first thing they asked is "Have we been out to your house before". "No. I've never needed a plumber before". ..... "Sorry we're not taking new customers". This was just for a clogged drain.

Brendan is honest, reliable, and incredibly knowledgeable. I know I can count on Stedman’s for all of my plumbing needs. Brendan represents this company to the highest level of integrity and professionalism.

I've used S&K on and off for about 17 years. The service (small or large) is always well done and well priced for the work. The owners and staff are extremely helpful and accommodating. Highly recommend.

Our hot water heater broke and we had water all over our basement on a Saturday.... I called 15 minutes after it happened, I got a call back in 10 minutes and the plumber was at my home in 20 minutes..... the job was completed in about 2 hours! Great, responsive service.... We HIGHLY recommend them!

The office manager made a clerical error and sent our bill to an address that we not only did not live at but not the address where service was completed. Once we got the bill we paid it immediately. She claims her clerical error is our problem and now does not want to do business with us and wants us to pay a fee. When I disagreed with her she screamed at me from the top of her lungs. Plenty of businesses out there that do what this company does. One bad egg in the business can bring a business down.

Large well organized support staff. Scheduling is done by a dedicated person. Separate departments for billing inquiries etc. Nice to deal with a larger company like this that is still locally owned and operated and not part of a chain.

We had no water - Stedman was there for us! Chris and Kyle came out at 4pm on a frigid Friday night and solved our problem. They were able to get the pipe thawed safely, with NO damage, replaced the failed heat tape, reinsulated and reinstalled. We are very grateful for their prompt, friendly and professional service. THANK YOU!

Tamala took care of our downstairs faucet replacement. She is fabulous and very professional. Took out the old faucet that had to be replaced and came back to install the new one after I'd bought it. Stedman & Kazounis are our go to place for plumbing repairs.

This company is great to work with. My pump was failing in my well and I called. I expected a few days before they could come out but to my surprise they rearranged their schedule and came right out. They worked efficiently as a team and got the job done. Very pleasant to work with.

Great customer service & quality workmanship

Very unhappy with their customer service and dishonest business practices. We had a terrible experience with them. I strongly recommend going elsewhere.

Mike is terrific. I've been really happy with his service. Prompt and highly dependable.

Affordable and professional. They met all of hy HVAC needs for my home with a custom Heatpump system

Called on a Monday thinking it would be a week or so. Came to the house that day, ordered the part I needed and had me up and running by Thursday morning. Great service and excellent to deal with. Highly recommend.

Mike did a great job installing our mini splits in our home. Great guy and does quality work. Thank you Mike, you are the best.

I had a new furnace installed by Mike at MPG and I liked the unit very much. I had a couple of issues and called him and he came back and rectified them. He stands by his work.